Netgear EVA9150 User's Guide Page 84
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Digital Entertainer Elite EVA9000/9150 User Manual
7-6 Maintenance and Troubleshooting
v1.0, March 2009
Troubleshooting Tips
Here are some tips for correcting simple problems that might prevent you from connecting to the
Digital Entertainer Elite.
Table 7-2. Connecting to the Digital Entertainer Elite
Problem Solution
I turned on my Digital Entertainer
Elite for the first time, but I do not
see anything on the screen.
• Check all cables to make sure that they are connected correctly, and
be sure that you are using the correct input on your TV.
• Check that your TV's input selector (sometimes called TV/Video
button) is set to the correct input.
• If you still do not see anything, press TV Mode on the remote control
to change the video mode. Make sure to pause for 3 seconds
between button presses to allow the Digital Entertainer Elite to
change video modes.
The Digital Entertainer Elite does
not respond to the remote control.
Check the LED on the front panel of the Digital Entertainer Elite to
make sure that the power is on.
Make sure that the television is turned on.
The LED on the remote control should flash when you push a button.
• If the LED does not flash, and the batteries are working, then the
remote might be faulty.
• If the LED does flash, reset the Digital Entertainer Elite.
• Press the DE button on the remote and try again.
The Digital Entertainer Elite does
not find my network.
• For wireless networks, make sure that the wireless network name
(SSID) and security settings of the Digital Entertainer Elite and media
server match exactly.
• Use the Digital Entertainer Configuration Wizard, and check the
settings. On the Windows Start menu, select All Programs>
NETGEAR Digital Entertainer for Windows > Configuration Wizard.
Some files do not play or cause
the system to reset.
The Digital Entertainer Elite might not support the audio or video format
used in the file. For information about what files are supported, see
“Supported Media File Formats” on page A-2.
The Digital Entertainer Elite does
not find the server.
• Make sure that the computer and the Digital Entertainer Elite are
connected to the same network and turned on.
• If you do not use DHCP on your network, you must set the IP address
of the Digital Entertainer Elite in the range of addresses on your
network. See “IP Address” on page 7-9.
• Use the Configuration Wizard to check the settings. On the Windows
Start menu, select All Programs> NETGEAR Digital Entertainer for
Windows > Configuration Wizard.
- Digital Entertainer Elite 1
- EVA9000/9150 User 1
- Trademarks 2
- Statement of Conditions 2
- Customer Support 2
- World Wide Web 2
- Contents 3
- About This Manual 7
- Version History 8
- Chapter 1 9
- Figure 1-1 12
- Figure 1-2 13
- Button Description 15
- Chapter 2 17
- Basic Setup 17
- 2-2 Basic Setup 18
- Basic Setup 2-3 19
- 2-4 Basic Setup 20
- Basic Setup 2-5 21
- Figure 2-2 21
- 2-6 Basic Setup 22
- Figure 2-3 22
- Basic Setup 2-7 23
- Figure 2-4 23
- Figure 2-5 23
- 2-8 Basic Setup 24
- Chapter 3 25
- Getting Acquainted 25
- 3-2 Getting Acquainted 26
- Navigating from a Web Browser 27
- 3-4 Getting Acquainted 28
- Figure 3-1 28
- Getting Acquainted 3-5 29
- Figure 3-2 29
- Using Protected Media Files 30
- Using iTunes for Windows 31
- 3-8 Getting Acquainted 32
- Chapter 4 33
- Listening and Viewing 33
- 4-2 Listening and Viewing 34
- Listening to Protected Music 35
- Viewing Photos 36
- Listening and Viewing 4-5 37
- Viewing Recorded Video 38
- Listening and Viewing 4-7 39
- 4-8 Listening and Viewing 40
- Figure 4-1 40
- Music, or Video 41
- 4-10 Listening and Viewing 42
- Figure 4-2 42
- Figure 4-3 42
- Listening and Viewing 4-11 43
- Figure 4-4 43
- Figure 4-5 43
- 4-12 Listening and Viewing 44
- Playing Internet Media 45
- Viewing YouTube Content 46
- Listening and Viewing 4-15 47
- Playing Internet Radio 48
- Viewing News and Weather 49
- 4-18 Listening and Viewing 50
- Viewing Status 51
- 4-20 Listening and Viewing 52
- Chapter 5 53
- Fine-Tuning Your Experience 53
- Adding Cover Art 54
- Figure 5-2 55
- Figure 5-3 55
- Figure 5-4 56
- Understanding Home Networking 57
- Figure 5-7 61
- Taking Precautions 63
- Exercising Parental Control 64
- Functions 67
- Hard Drive Tools 69
- Power and Hard Drive Tools 71
- Setting Up Network Shares 73
- Media Library Management 73
- More... Settings 74
- Using PC Access 75
- Figure 6-1 76
- Chapter 7 79
- Playing Media 80
- Firewall Port Settings 80
- Accessing Your Digital Media 81
- Error Messages 82
- Troubleshooting Tips 84
- Network Connections 85
- Wireless Networking Tips 86
- IP Address 87
- Connecting to a Server 87
- Unlocking the Disk Drive Tray 89
- Appendix A 91
- Specifications 91
- Technical Specifications 92
- Supported Media File Formats 92
- Appendix B 93
- Related Documents 93
- B-2 Related Documents 94
- Compliance 99
- Export Restrictions 100
- Industry Canada Statement 103
- Macrovision Notice: 103
- IMPORTANT NOTE 103
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