Netgear WNDR4700 Specifications download pdf (Page 127)

127

10. Troubleshooting

This chapter provides information to help you diagnose and solve problems you might have with

your router. If you do not find the solution here, check the NETGEAR support site at

http://support.netgear.com for product and contact information.

This chapter contains the following sections:

• Quick Tips

• Troubleshooting with the LEDs

• Cannot Log In to CENTRIA

• Cannot Access the Internet

• Changes Not Saved

• Wireless Connectivity

• Restore the Factory Settings and Password

• Troubleshoot Your Network Using the Ping Utility

1 2 ... 122 123 124 125 126 127 128 129 130 131 132 ... 139 140

User Manual 1
Trademarks 2
Compliance 2
Contents 3
Chapter 5 Storage 4
Chapter 6 ReadySHARE Printer 4
Chapter 7 Security 4
Chapter 8 Administration 5
Chapter 9 Advanced Settings 5
Chapter 10 Troubleshooting 6
Unpack CENTRIA 8
Position CENTRIA 8
Hardware Features 9
Table 1. LED description 10
Back Panel 11
Install CENTRIA 12
Hardware Setup 13
Remove a Hard Disk Drive 17
Table 2. USB drive speeds 19
Connecting to CENTRIA 20
Router Setup Preparation 21
Types of Logins and Access 21
Upgrade the Firmware 22
Dashboard (Basic Home Screen) 23
Join Your Wireless Network 24
NETGEAR genie Basic Settings 26
Basic Home Screen 27
Internet Setup 27
Internet Setup Screen Fields 28
Attached Devices 29
Parental Controls 30
ReadySHARE Storage 32
Basic Wireless Settings 33
Region Selection 34
Security Options Settings 35
Guest Networks 36
WPA Encryption 37
NETGEAR genie Advanced Home 38
Setup Wizard 39
WPS Wizard 40
Setup Menu 41
WAN Setup 42
Default DMZ Server 43
Change the MTU Size 44
LAN Setup 45
LAN Setup Screen Settings 46
Use Router as a DHCP Server 47
Address Reservation 47
QoS for a Router LAN Port 50
QoS for a MAC Address 51
ReadySHARE Access 53
User Setup 53
File-Sharing Scenarios 54
Storage Basic Settings 56
Add or Edit a Network Folder 57
Storage Advanced Settings 58
Available Network Folders 59
Media Server 60
Specify Approved USB Devices 60
Back Up Your Computers 62
Time Machine HDD Backup 64
Time Machine USB Drive Backup 65
Change the Partition Scheme 69
 To replace an HDD: 70
Format the HDD 72
To format the HDD: 73
ReadySHARE Printer 74
USB Control Center Utility 79
Control Center Configuration 80
USB Printer 80
Security 82
 To block services: 84
Schedule Blocking 86
Administration 88
View Router Status 90
Internet Port (WAN) Setup 91
Connection Status Button 92
Manage the Configuration File 95
Set Password 96
Advanced Wireless Settings 99
Advanced Settings 100
CENTRIA WNDR4700/WNDR4720 100
Wireless AP 101
Scroll to view 103
Set Up the Base Station 104
Set Up a Repeater Unit 105
Remote Computer Access Basics 106
CENTRIA WNDR4700/WNDR4720 107
 To set up port forwarding: 110
Add a Custom Service 111
Set Up Port Triggering 112
 To set up port triggering: 113
Dynamic DNS 114
Static Routes 115
 To set up a static route: 116
Remote Management 117
USB Settings 118
Universal Plug and Play 118
Auto Detect Fields 120
Auto Config 121
6to4 Tunnel 122
Pass Through 122
IPv6 Fixed WAN Setup 123
IPb6 Fixed LAN Setup 123
Traffic Meter 125
Troubleshooting 127
Quick Tips 128
Troubleshooting with the LEDs 129
LEDs Never Turn Off 130
Internet LED Is Off 130
Wireless LED Is Off 130
Cannot Log In to CENTRIA 131
Cannot Access the Internet 131
Troubleshoot PPPoE 133
Changes Not Saved 134
Wireless Connectivity 134
Test the LAN Path to CENTRIA 135
Supplemental Information 137
Factory Settings 138
Technical Specifications 139

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