Netgear WNDR3400 User Manual Page 130
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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N600 Wireless Dual Band Router WNDR3400 User Manual
Troubleshooting 8-5
v1.0, August 2010
• Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click Refresh to be sure that the Java applet is loaded.
• Try closing the browser and opening it again, or try a different browser.
• Make sure that you are using the correct login information. The factory default login name is
admin, and the password is password. Make sure that Caps Lock is off when entering this
information.
If the router does not save configuration changes that you have made, check the following:
• When entering configuration settings, be sure to click Apply before moving to another screen
or tab, or your changes could be lost.
• Click Refresh or Reload in the Web browser. The changes might have occurred, but the Web
browser might be caching the old configuration.
Cannot Access the Internet
If you can access your router but you are unable to access the Internet, first determine whether the
router can obtain an IP address from your Internet Service Provider (ISP). Unless your ISP
provides a fixed IP address, your router must request an IP address from the ISP. You can
determine whether the request was successful using the Router Status screen.
To check the WAN IP address:
1. Start your browser, and select an external site such as http://www.netgear.com.
2. Access the main menu of the router’s configuration at http://www.routerlogin.net.
3. Under Maintenance, select Router Status.
4. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not
obtained an IP address from your ISP.
If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL
modem to recognize your new router by restarting your network, as described in Table 8-1 on
page 8-1.
If your router is still unable to obtain an IP address from the ISP, the problem might be one of the
following:
• Your ISP might require a login program.
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.
• If your ISP requires a login, the login name and password might be set incorrectly.
- N600 Wireless Dual Band 1
- Router WNDR3400 User 1
- FCC Information to User 4
- FCC Declaration Of Conformity 5
- IMPORTANT NOTE: 6
- Contents 8
- About This Manual 12
- How to Print This Manual 13
- Revision History 13
- Chapter 1 14
- Figure 1-1 15
- Figure 1-2 16
- Figure 1-3 16
- Figure 1-4 17
- Figure 1-5 18
- Using the Setup Wizard 19
- Figure 1-6 20
- Chapter 2 23
- Safeguarding Your Network 23
- Safeguarding Your Network 2-2 24
- Wireless Security Options 25
- Safeguarding Your Network 2-4 26
- Safeguarding Your Network 2-5 27
- Figure 2-2 27
- Safeguarding Your Network 2-6 28
- Safeguarding Your Network 2-7 29
- Safeguarding Your Network 2-8 30
- Figure 2-3 30
- Safeguarding Your Network 2-9 31
- Figure 2-4 33
- Figure 2-5 35
- Figure 2-6 36
- Figure 2-7 37
- Figure 2-8 38
- Adding More WPS Clients 39
- Figure 2-9 41
- Adding Guest Networks 42
- Figure 2-10 43
- Chapter 3 45
- Protecting Your Network 45
- Protecting Your Network 3-2 46
- Figure 3-2 47
- Protecting Your Network 3-3 47
- Figure 3-1 47
- Protecting Your Network 3-4 48
- Figure 3-3 48
- Protecting Your Network 3-5 49
- Protecting Your Network 3-6 50
- Figure 3-4 50
- Figure 3-5 50
- Protecting Your Network 3-7 51
- Scheduling Blocking 52
- Field Description 53
- Protecting Your Network 3-10 54
- Figure 3-8 54
- Setting the Time 55
- Chapter 4 56
- Figure 4-1 57
- Figure 4-2 57
- Figure 4-3 58
- Figure 4-4 60
- Connection Status 63
- Statistics 64
- Figure 4-7 65
- Figure 4-8 66
- Erasing the Configuration 67
- Figure 4-9 68
- Figure 4-10 69
- Figure 4-11 70
- Traffic Meter 71
- Chapter 5 73
- Figure 5-1 74
- Table 5-1. LAN Setup 74
- Address Reservation 76
- Using a Dynamic DNS Service 77
- Figure 5-2 78
- Setup screen 79
- Configuring Static Routes 81
- Figure 5-4 82
- Figure 5-5 82
- Figure 5-6 88
- Adding a Custom Service 89
- Configuring Port Triggering 90
- Figure 5-8 92
- Figure 5-9 93
- Figure 5-10 94
- Wireless Repeating Function 95
- Setting Up the Base Station 96
- Figure 5-12 97
- Setting Up a Repeater Unit 98
- Chapter 6 99
- Fine-Tuning Your Network 99
- Fine-Tuning Your Network 6-2 100
- Fine-Tuning Your Network 6-3 101
- Fine-Tuning Your Network 6-4 102
- Figure 6-1 102
- Fine-Tuning Your Network 6-5 103
- Changing the MTU Size 104
- Quality of Service (QoS) 105
- Fine-Tuning Your Network 6-8 106
- Figure 6-2 106
- Fine-Tuning Your Network 6-9 107
- Figure 6-3 107
- Figure 6-4 107
- Fine-Tuning Your Network 6-10 108
- Figure 6-5 108
- Fine-Tuning Your Network 6-11 109
- Figure 6-6 109
- Fine-Tuning Your Network 6-12 110
- Figure 6-7 110
- Universal Plug and Play 111
- Fine-Tuning Your Network 6-14 112
- Chapter 7 113
- USB Storage 113
- File Sharing Scenarios 114
- USB Storage 7-3 115
- USB Storage Basic Settings 116
- USB Storage 7-5 117
- Figure 7-2 117
- Editing a Network Folder 118
- USB Storage 7-7 119
- Figure 7-4 119
- USB Storage 7-8 120
- Creating a Network Folder 121
- ReadyShare Access 122
- Unmounting a USB Drive 122
- USB Storage 7-11 123
- Figure 7-6 123
- Settings 124
- USB Storage 7-13 125
- Chapter 8 126
- Troubleshooting 126
- Troubleshooting 8-2 127
- Troubleshooting 8-3 128
- Troubleshooting 8-4 129
- Cannot Access the Internet 130
- Troubleshooting 8-6 131
- Troubleshooting 8-7 132
- Problems with Date and Time 133
- Wireless Connectivity 134
- Troubleshooting 8-10 135
- 5GHz a/n) on the screen 136
- Troubleshooting 8-12 137
- Troubleshooting 8-13 138
- Figure 8-2 138
- Troubleshooting 8-14 139
- Appendix A 140
- Default Configuration and 140
- Technical Specifications 140
- Appendix B 144
- Related Documents 144
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