Netgear N150 Wireless Router WNR1000 User Manual Page 103
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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N150 Wireless Router WNR1000 User Manual
Troubleshooting 7-7
v1.0, January 2009
• You might need to force your cable or DSL modem to recognize your new router by restarting
your network, in the sequence described in the NETGEAR N150 Wireless Router Setup
Manual.
• Your service provider might require a login. Ask your service provider whether they require a
PPP over Ethernet (PPPoE) login (see “Troubleshooting PPPoE” on page 7-7).
• You might have incorrectly set the service name, user name or password. Review your router’s
Basic Settings screen.
• Your service provider might check for your computer's host name. Assign the computer Host
Name of your ISP account to the wireless router on the Basic Settings screen.
• Your service provider might only allow one Ethernet MAC address to connect to the Internet,
and check for your computer’s MAC address. If this is the case:
– Inform your service provider that you have bought a new network device, and ask them to
use the wireless router’s MAC address, or
– Configure your router to spoof your computer’s MAC address. On the Basic Settings
screen in the Router MAC Address section, select “Use this Computer’s MAC Address”
and click Apply. Then restart your network in the correct sequence (see the NETGEAR
N150 Wireless Router Setup Manual for instructions).
Troubleshooting PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.
To troubleshoot a PPPoE connection:
1. Log in to the wireless router.
2. Select Router Status under Maintenance on the main menu.
3. Click Connection Status. If all of the steps indicate “OK,” then your PPPoE connection is up
and working.
If any of the steps indicate “Failed,” you can attempt to reconnect by clicking Connect. The
wireless router will continue to attempt to connect indefinitely.
If you cannot connect after several minutes, you might be using an incorrect service name,
user name, or password. There also might be a provisioning problem with your ISP.
Note: Unless you connect manually, the wireless router will not authenticate using
PPPoE until data is transmitted to the network.
- N150 Wireless Router 1
- WNR1000 User Manual 1
- FOR HOME OR OFFICE USE 6
- Contents 7
- About This Manual 11
- How to Use This Manual 12
- How to Print This Manual 12
- Revision History 13
- Chapter 1 15
- Figure 1-1 16
- Figure 1-2 17
- Figure 1-3 17
- Figure 1-4 18
- Figure 1-5 20
- Figure 1-6 22
- Figure 1-7 23
- Figure 1-8 23
- Figure 1-9 24
- Figure 1-10 26
- Chapter 2 27
- Safeguarding Your Network 27
- Safeguarding Your Network 2-3 29
- 2-4 Safeguarding Your Network 30
- Safeguarding Your Network 2-5 31
- 2-6 Safeguarding Your Network 32
- Figure 2-2 32
- Safeguarding Your Network 2-7 33
- 2-8 Safeguarding Your Network 34
- Safeguarding Your Network 2-9 35
- Figure 2-3 35
- Figure 2-4 36
- Figure 2-5 37
- Push Button Configuration 39
- Security PIN Entry 40
- Figure 2-8 41
- Figure 2-9 41
- Configuring the WPS Settings 42
- Figure 2-11 44
- Figure 2-12 45
- Figure 2-13 46
- Backing Up Your Configuration 47
- Understanding Your Firewall 47
- Chapter 3 49
- Figure 3-1 50
- Figure 3-2 51
- Figure 3-3 52
- Scheduling Blocking 53
- Field Description 54
- Figure 3-6 55
- Setting the Time Zone 56
- Chapter 4 57
- Configuring a Device Name 58
- Using Address Reservation 60
- Using a Dynamic DNS Service 61
- Disabling the SPI Firewall 62
- Configuring Static Routes 64
- Figure 4-5 65
- Figure 4-6 66
- Chapter 5 67
- Fine-Tuning Your Network 67
- 5-2 Fine-Tuning Your Network 68
- Fine-Tuning Your Network 5-3 69
- 5-4 Fine-Tuning Your Network 70
- Fine-Tuning Your Network 5-5 71
- 5-6 Fine-Tuning Your Network 72
- Adding a Custom Service 73
- 5-8 Fine-Tuning Your Network 74
- Figure 5-2 74
- Figure 5-3 74
- Configuring Port Triggering 75
- 5-10 Fine-Tuning Your Network 76
- Figure 5-4 76
- Fine-Tuning Your Network 5-11 77
- Figure 5-5 77
- Using Universal Plug and Play 78
- Fine-Tuning Your Network 5-13 79
- Figure 5-7 79
- 5-14 Fine-Tuning Your Network 80
- Changing the MTU Size 81
- Technologies 82
- Fine-Tuning Your Network 5-17 83
- 5-18 Fine-Tuning Your Network 84
- Chapter 6 85
- Viewing the Connection Status 87
- Showing Router Statistics 88
- Figure 6-4 89
- Table 6-3. Router Statistics 89
- Figure 6-5 90
- Updating the Router Firmware 91
- Figure 6-6 92
- Figure 6-7 92
- Figure 6-8 93
- Figure 6-9 93
- Figure 6-10 94
- Chapter 7 97
- Troubleshooting 97
- 7-2 Troubleshooting 98
- Troubleshooting 7-3 99
- 7-4 Troubleshooting 100
- Login Problems 101
- 7-6 Troubleshooting 102
- Troubleshooting PPPoE 103
- 7-8 Troubleshooting 104
- Troubleshooting 7-9 105
- Problems with Date and Time 106
- Troubleshooting 7-11 107
- 7-12 Troubleshooting 108
- Troubleshooting 7-13 109
- 7-14 Troubleshooting 110
- Appendix A 111
- Technical Specifications 111
- A-2 Technical Specifications 112
- General Specifications 113
- A-4 Technical Specifications 114
- Appendix B 115
- Related Documents 115
- B-2 Related Documents 116
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