Netgear DG834GV v2 User Manual Page 96
- Page / 106
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model
8-4 Troubleshooting
v1.0, September 2006
• Try quitting the browser and launching it again.
• Make sure you are using the correct login information. The factory default login name is
admin and the password is password. Make sure that CAPS LOCK is off when entering this
information.
If the router does not save changes you have made in the Web Configuration Interface, check the
following:
• When entering configuration settings, be sure to click the Apply button before moving to
another menu or tab, or your changes are lost.
• Click the Refresh or Reload button in the Web browser. The changes may have occurred, but
the Web browser may be caching the old configuration.
Troubleshooting the ISP Connection
If your router is unable to access the Internet, you should check the ADSL connection, then the
WAN TCP/IP connection.
ADSL link
If your router is unable to access the Internet, you should first determine whether you have an
ADSL link with the service provider. The state of this connection is indicated with the Internet
LED.
Internet LED Green or Blinking Green
If your Internet LED is green or blinking green, then you have a good ADSL connection. You can
be confident that the service provider has connected your line correctly and that your wiring is
correct.
Internet LED Blinking Amber
If your Internet LED is blinking amber, then your modem router is attempting to make an ADSL
connection with the service provider. The LED should turn green within several minutes.
If the Internet LED does not turn green, disconnect all telephones on the line. If this solves the
problem, reconnect the telephones one at a time, being careful to use a microfilter on each
telephone. If the microfilters are connected correctly, you should be able to connect all your
telephones.
- Reference Manual for the 1
- Integrated ADSL Modem 1
- Voice, Model DG834GV 1
- Contents 7
- Chapter 1 11
- About This Manual 11
- How to Print this Manual 12
- About This Manual 1-3 13
- 1-4 About This Manual 14
- Chapter 2 15
- Introduction 15
- Key Features 16
- Introduction 2-3 17
- Protocol Support 18
- Introduction 2-5 19
- Content Filtering 20
- What’s in the Box? 21
- The Router’s Front Panel 22
- The Router’s Rear Panel 23
- 2-10 Introduction 24
- Chapter 3 25
- Wireless Configuration 25
- 3-2 Wireless Configuration 26
- Figure 3-1 26
- Wireless Configuration 3-3 27
- Figure 3-2 27
- 3-4 Wireless Configuration 28
- Wireless Configuration 3-5 29
- 3-6 Wireless Configuration 30
- Wireless Configuration 3-7 31
- 3-8 Wireless Configuration 32
- Figure 3-3 32
- Wireless Configuration 3-9 33
- Figure 3-4 33
- How to Configure WEP 34
- Wireless Configuration 3-11 35
- Figure 3-5 35
- How to Configure WPA-PSK 36
- How to Configure WPA-802.1x 36
- Chapter 4 37
- VoIP and Telephone Settings 37
- Figure 4-1 38
- Setting Up the PSTN Settings 39
- Viewing the Voice Status 40
- Viewing the Call Log 41
- Chapter 5 43
- Protecting Your Network 43
- 5-2 Protecting Your Network 44
- Figure 5-2 44
- Protecting Your Network 5-3 45
- 5-4 Protecting Your Network 46
- Figure 5-3 46
- Firewall Rules 47
- 5-6 Protecting Your Network 48
- Figure 5-4 48
- Protecting Your Network 5-7 49
- Figure 5-5 49
- 5-8 Protecting Your Network 50
- Figure 5-6 50
- Protecting Your Network 5-9 51
- 5-10 Protecting Your Network 52
- Figure 5-7 52
- Order of Precedence for Rules 53
- Services 54
- How to Set Your Time Zone 55
- 5-14 Protecting Your Network 56
- Figure 5-11 56
- Protecting Your Network 5-15 57
- 5-16 Protecting Your Network 58
- Chapter 6 59
- Managing Your Network 59
- 6-2 Managing Your Network 60
- Managing Your Network 6-3 61
- Figure 6-2 61
- 6-4 Managing Your Network 62
- Managing Your Network 6-5 63
- Figure 6-3 63
- 6-6 Managing Your Network 64
- Managing Your Network 6-7 65
- Figure 6-4 65
- 6-8 Managing Your Network 66
- Managing Your Network 6-9 67
- Figure 6-5 67
- Viewing Attached Devices 68
- Managing Your Network 6-11 69
- Figure 6-7 69
- 6-12 Managing Your Network 70
- Examples of Log Messages 71
- 6-14 Managing Your Network 72
- Figure 6-8 72
- Managing Your Network 6-15 73
- 6-16 Managing Your Network 74
- Figure 6-9 74
- Enabling Remote Management 75
- 6-18 Managing Your Network 76
- Chapter 7 77
- Advanced Configuration 77
- 7-2 Advanced Configuration 78
- Advanced Configuration 7-3 79
- Figure 7-1 79
- Configuring LAN IP Settings 80
- Advanced Configuration 7-5 81
- Figure 7-2 81
- 7-6 Advanced Configuration 82
- Advanced Configuration 7-7 83
- 7-8 Advanced Configuration 84
- Figure 7-3 84
- Advanced Configuration 7-9 85
- Figure 7-4 85
- Configuring Dynamic DNS 86
- How to Configure Dynamic DNS 86
- Advanced Configuration 7-11 87
- Figure 7-5 87
- Using Static Routes 88
- Advanced Configuration 7-13 89
- Figure 7-6 89
- Figure 7-7 89
- 7-14 Advanced Configuration 90
- Figure 7-8 90
- Advanced Configuration 7-15 91
- 7-16 Advanced Configuration 92
- Chapter 8 93
- Troubleshooting 93
- Power LED Not On 94
- Troubleshooting 8-3 95
- ADSL link 96
- Obtaining a WAN IP Address 97
- 8-6 Troubleshooting 98
- Troubleshooting 8-7 99
- 8-8 Troubleshooting 100
- Problems with Date and Time 101
- 8-10 Troubleshooting 102
- Appendix A 103
- Technical Specifications 103
- A-2 Technical Specifications 104
- Appendix B 105
- Related Documents 105
- B-2 Related Documents 106
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