Netgear 762S User's Guide download pdf (Page 61)

Troubleshooting

Rev 1 Sep.13 61

Unable to connect a computer running

Windows

Vista

to the Mobile Hotspot

Microsoft has a known issue whereby computers running Windows Vista cannot obtain

an IP address from certain routers. More information and a fix are available at http://

support.microsoft.com/kb/928233 or go to the Microsoft support Web site and

search for knowledge base article 928233.

Reset the Mobile Hotspot

You can reset the Mobile hotspot to the factory setting on the device or on the

homepage. This is useful if you have lost your Wi-Fi Passphrase.

To reset the mobile hotspot on the device:

1. Press and hold the WPS button and Power key for 5 seconds.

Note: If the mobile hotspot is connected to a power source, do not disconnect until the reset and

reboot is complete (i.e. if it is battery-powered, do not remove the battery; if it is connected to a

USB port or wall socket when you start the reset, do not disconnect it from the USB port or wall

socket).

2. Reconnect Wi-Fi devices.

To reset the mobile hotspot on the homepage:

1. On the homepage, click the About Your Mobile Hotspot icon ( ).

2. Click Reset Device to Factory Defaults.

Power key

WPS button

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Netgear 762S User's Guide Page 61