Netgear RH340 User Manual download pdf (Page 5)

9. Click on ISP Test.

If the ISP test fails, recheck your ISP account information. Trace

information will be displayed to help in troubleshooting. If so,

refer to the “Troubleshooting” section on this page. If the test

continues to fail, refer to the “Troubleshooting” section in the

Reference Guide for the Model RH340 Internet Access ISDN

Router

. After you enter the correct information and the test is

successful, the NETGEAR message screen opens.

10. Click on Yes when the FirstGear window opens, signifying

that the test was successful.

If the test is successful, the Conﬁguration Window Complete

window opens, as illustrated below.

You are now conﬁgured for basic Internet functions (such as Web

access).

11. Click on Exit, or click on Set Advanced Conﬁg Options, as

illustrated below, for additional conﬁguration features.

The Advanced Options window, illustrated below, provides the

conﬁguration for the following procedures:

• Using a ﬁxed DNS address

• Specifying a PC as a local server or game host

• Selecting Multilink options

• Changing the idle timeout

• Specifying DOVBS operation

For detailed information about the data to be entered in each FirstGear

screen, click on the Help button at the bottom of the screen. Your

Model RH340 router is now fully conﬁgured to provide Internet

access for your network.

When your router and PCs are conﬁgured correctly, your router will

place a call to your ISP automatically whenever an application

requires access to the Internet. The router will also disconnect from

the ISP when the connection has been idle for approximately ﬁve

minutes. It is not necessary for you to run a dialer application such as

Dial-Up Networking to connect, log in, or disconnect. These functions

will be performed by the router as needed.

To access the Internet, launch a browser application such as

Microsoft’s Internet Explorer or Netscape’s Navigator. You should see

the router’s B1 LED illuminate, indicating that a call is being placed.

Soon the LAN activity LED will begin to ﬂicker, indicating

communication between your router and your ISP. The browser

should then begin to display a page. This process may take up to one

minute.

After about ﬁve minutes of inactivity, the router will disconnect the

call. Upon further browser activity, the router will redial

automatically.

Additional applications information can be found in the Applications

folder on the RH340 Resources CD and on the NETGEAR Web site at

www.NETGEAR.com.

If FirstGear cannot ﬁnd your router:

• Check the Ethernet connection between your PC and router. The

link LED on your Ethernet card and the corresponding port LED

on the router should be on.

• Be sure that the router has been on for at least one minute before

starting FirstGear.

If the ISDN connection test fails:

• Check that you entered the directory numbers in a correct format

for dialing locally. Do not enter the area code unless it is required

for local dialing.

• Recheck your directory numbers, SPIDs, and switch type.

• If your switch is running the National ISDN (NI-1) protocol,

select “National ISDN” rather than the switch model

(Nortel, AT&T).

If the ISP connection test fails:

• Check that you entered the phone number in the correct format

for dialing locally. Do not enter the area code unless it is required

for local dialing.

If the router does not place a call when you launch your browser:

• Check that your PC has the router conﬁgured as its default

gateway. Verify the gateway address as described in the section

“Verifying TCP/IP Properties.”

• If your PC launches Windows Dial-up Networking, you will need

to change the Internet connection parameters. Access the Internet

Control Panel. Select the Connection tab. Depending on your

version of Dial-Up Networking, you will need to either:

a. Clear the check box labeled “Connect to the Internet

as needed.”

b. Select “Connect to the Internet using a local

area network.”

If your router connects, but you are unable to load any pages from the

Internet:

• Check that your PC has at least one DNS server address

conﬁgured. A DNS server is a host on the Internet that translates

Internet names (for example, a World Wide Web address) to

numeric IP addresses. Typically, your ISP will provide the

addresses of one or two DNS servers for your use. Following the

procedure described in the section “Verifying TCP/IP

Properties,” verify that a DNS server address is present.

More detailed troubleshooting information can be found in the

“Troubleshooting” chapter in the

Reference Guide for the Model

RH340 Internet Access ISDN Router

included on the RH340

Resources CD. Additional applications information can be found in

the Applications folder on the RH340 Resources CD and on the

NETGEAR Web site at

www.NETGEAR.com.

Accessing The Internet

Note:

In some areas, you must dial a local ISDN data call

using 1+ area code or you will receive a 56K connection

instead of a 64K connection.

Troubleshooting

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