Netgear DG834GSP User Manual Page 165
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Reference Manual for the ADSL Modem Wireless Router DG834GSP
Troubleshooting 9-3
v1.0, June 2007
• Make sure that the Ethernet cable connections are secure at the router and at the hub or
workstation.
• Make sure that power is turned on to the connected hub or workstation.
• Be sure you are using the correct cable:
— When connecting the router’s WAN ADSL port, use the cable that was supplied with the
DG834GSP.
Troubleshooting the Web Configuration Interface
If you are unable to access the router’s Web Configuration interface from a computer on your local
network, check the following:
• If you are using an Ethernet-connected computer, check the Ethernet connection between the
computer and the router as described in the previous section.
• Make sure your computer’s IP address is on the same subnet as the router. If you are using the
recommended addressing scheme, your computer’s address should be in the range of 10.1.1.2
to 10.1.1.254. Refer to “Preparing a Computer for Network Access” in Appendix C to find
your computer’s IP address.
• If your router’s IP address was changed and you do not know the current IP address, clear the
router’s configuration to factory defaults. This will set the router’s IP address to 10.1.1.1. This
procedure is explained in “Using the Reset button” on page 9-9.
• Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet
Explorer, click Refresh to be sure the Java applet is loaded.
• Try quitting the browser and launching it again.
• Make sure you are using the correct login information. The factory default login name is
admin and the password is password. Make sure that CAPS LOCK is off when entering this
information.
Note: If your computer’s IP address is shown as 169.254.x.x:
Recent versions of Windows and MacOS will generate and assign an IP
address if the computer cannot reach a DHCP server. These auto-generated
addresses are in the range of 169.254.x.x. If your IP address is in this range,
check the connection from the computer to the router and reboot your
computer.
- Reference Manual for the 1
- ADSL Modem Wireless 1
- Router DG834GSP 1
- Contents 7
- Chapter 1 13
- About This Manual 13
- How to Print this Manual 14
- About This Manual 1-3 15
- 1-4 About This Manual 16
- Chapter 2 17
- Introduction 17
- Key Features 18
- Introduction 2-3 19
- Protocol Support 20
- Introduction 2-5 21
- What’s in the Box? 22
- Introduction 2-7 23
- The Router’s Front Panel 24
- The Router’s Rear Panel 25
- 2-10 Introduction 26
- Chapter 3 27
- Figure 3-1 28
- Computers Set to DHCP 29
- Manual Setup Procedure 30
- Figure 3-4 31
- ADSL connection 32
- Figure 3-6 33
- This login window opens: 35
- Figure 3-9 37
- Figure 3-10 37
- Figure 3-11 38
- Figure 3-12 38
- ISP Does Not Require Login 41
- ISP Does Require Login 41
- ADSL Settings 46
- 5. Click Apply 47
- Chapter 4 49
- Wireless Configuration 49
- 6HFXULW\2SWLRQV 50
- 5DQJH8SWR)HHW 50
- Wireless Configuration 4-3 51
- 4-4 Wireless Configuration 52
- Figure 4-2 52
- Wireless Configuration 4-5 53
- 4-6 Wireless Configuration 54
- Wireless Configuration 4-7 55
- 4-8 Wireless Configuration 56
- Wireless Configuration 4-9 57
- Figure 4-3 57
- 4-10 Wireless Configuration 58
- Figure 4-4 58
- Wireless Configuration 4-11 59
- 4-12 Wireless Configuration 60
- Wireless Configuration 4-13 61
- Figure 4-5 61
- How to Configure WEP 62
- Wireless Configuration 4-15 63
- Figure 4-6 63
- 4-16 Wireless Configuration 64
- Chapter 5 65
- Protecting Your Network 65
- 5-2 Protecting Your Network 66
- Figure 5-1 66
- Protecting Your Network 5-3 67
- 5-4 Protecting Your Network 68
- Figure 5-2 68
- Firewall Rules 69
- 5-6 Protecting Your Network 70
- Figure 5-3 70
- Protecting Your Network 5-7 71
- Figure 5-4 71
- 5-8 Protecting Your Network 72
- Protecting Your Network 5-9 73
- Figure 5-5 73
- 5-10 Protecting Your Network 74
- Services 75
- How to Define Services 76
- How to Set Your Time Zone 77
- 5-14 Protecting Your Network 78
- Chapter 6 79
- Managing Your Network 79
- 6-2 Managing Your Network 80
- Managing Your Network 6-3 81
- Figure 6-2 81
- 6-4 Managing Your Network 82
- Figure 6-3 82
- Managing Your Network 6-5 83
- 6-6 Managing Your Network 84
- Figure 6-4 84
- Managing Your Network 6-7 85
- 6-8 Managing Your Network 86
- Figure 6-5 86
- Viewing Attached Devices 87
- 6-10 Managing Your Network 88
- Figure 6-7 88
- Managing Your Network 6-11 89
- Examples of Log Messages 90
- Managing Your Network 6-13 91
- Figure 6-8 91
- 6-14 Managing Your Network 92
- Managing Your Network 6-15 93
- Figure 6-9 93
- Enabling Remote Management 94
- Managing Your Network 6-17 95
- 6-18 Managing Your Network 96
- Chapter 7 97
- Advanced Configuration 97
- 7-2 Advanced Configuration 98
- Advanced Configuration 7-3 99
- Figure 7-1 99
- Configuring LAN IP Settings 100
- Advanced Configuration 7-5 101
- Figure 7-2 101
- 7-6 Advanced Configuration 102
- Advanced Configuration 7-7 103
- 7-8 Advanced Configuration 104
- Configuring Dynamic DNS 105
- How to Configure Dynamic DNS 106
- Using Static Routes 107
- 7-12 Advanced Configuration 108
- Figure 7-5 108
- Advanced Configuration 7-13 109
- Figure 7-6 109
- 7-14 Advanced Configuration 110
- Figure 7-7 110
- Advanced Configuration 7-15 111
- 7-16 Advanced Configuration 112
- Chapter 8 113
- Virtual Private Networking 113
- Internet 114
- VPN Tunnel 114
- Planning a VPN 116
- VPN Tunnel Configuration 118
- (8 hours) 120
- (1 hour) 120
- Figure 8-6 122
- Figure 8-7 123
- Figure 8-8 123
- Remote PC 124
- 10.1.3.1 125
- Figure 8-10 126
- Figure 8-11 127
- Figure 8-12 128
- Figure 8-13 128
- Figure 8-14 129
- Figure 8-18 135
- Figure 8-19 135
- Figure 8-20 136
- Figure 8-21 136
- Figure 8-22 137
- Figure 8-23 138
- Figure 8-24 138
- MyOfficeVPN 140
- VPN Tunnel Control 141
- Figure 8-28 142
- Figure 8-30 143
- Figure 8-31 145
- Figure 8-32 146
- Deactivating a VPN Tunnel 147
- Log screen (Figure 8-34) 148
- Deleting a VPN Tunnel 149
- Figure 8-37 151
- Figure 8-39 156
- — Pre-shared Key = 12345678 157
- Figure 8-41 158
- Figure 8-42 159
- Figure 8-43 159
- 10.1.1.0/ 160
- Chapter 9 163
- Troubleshooting 163
- Power LED Not On 164
- Troubleshooting 9-3 165
- ADSL link 166
- Obtaining a WAN IP Address 167
- 9-6 Troubleshooting 168
- Troubleshooting 9-7 169
- 9-8 Troubleshooting 170
- Problems with Date and Time 171
- 9-10 Troubleshooting 172
- Appendix A 173
- Technical Specifications 173
- A-2 Technical Specifications 174
- Appendix B 175
- NETGEAR VPN Configuration 175
- Step-By-Step Configuration 176
- Click VPN Policies under 177
- Advanced - VPN to invoke 177
- B-4 NETGEAR VPN Configuration 178
- Click IKE Policies under 179
- VPN to invoke this screen 179
- DG834GSP with FQDN to FVL328 180
- NETGEAR VPN Configuration B-7 181
- Table B-2. Profile Summary 181
- Figure B-5 181
- NETGEAR VPN Configuration B-9 183
- Figure B-6 183
- Figure B-7 183
- Figure B-8 184
- Figure B-10) 185
- Figure B-11 187
- (Telecommuter Example) 188
- Figure B-13 190
- Figure B-14 191
- Figure B-15 193
- Figure B-16 194
- Figure B-17 195
- Figure B-18 196
- Figure B-19 197
- Figure B-20 198
- Figure B-21 199
- Figure B-22 200
- Figure B-23 201
- Figure B-24 201
- Figure B-25 202
- Figure B-26 203
- Figure B-27 204
- Appendix C 207
- Related Documents 207
- C-2 Related Documents 208
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