Netgear ADSL MODEM WIRELESS DG834G User Manual Page 160
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- TROUBLESHOOTING
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Reference Manual for the ADSL Modem Wireless Router DG834G
9-2 Troubleshooting
v1.2, October 2006
c. The WAN port LED is lit.
If a port’s LED is lit, a link has been established to the connected device. If a LAN port is
connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the
LED will be amber.
If any of these conditions does not occur, refer to the appropriate following section.
Power LED Not On
If the Power and other LEDs are off when your router is turned on:
• Make sure that the power cord is properly connected to your router and that the power supply
adapter is properly connected to a functioning power outlet.
• Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product.
If the error persists, you have a hardware problem and should contact technical support.
Test LED Never Turns On or Test LED Stays On
When the router is turned on, the Test LED turns on for about 10 seconds and then turns off. If the
Test LED does not turn on, or if it stays on, there is a fault within the router.
If you experience problems with the Test LED:
• Cycle the power to see if the router recovers and the LED blinks for the correct amount of
time.
If all LEDs including the Test LED are still on one minute after power up:
• Cycle the power to see if the router recovers.
• Clear the router’s configuration to factory defaults. This will set the router’s IP address to
192.168.0.1. This procedure is explained in “Using the Reset button” on page 9-9.
If the error persists, you might have a hardware problem and should contact technical support.
LAN or Internet Port LEDs Not On
If either the LAN LEDs or Internet LED do not light when the Ethernet connection is made, check
the following:
- Reference Manual for the 1
- ADSL Modem Wireless 1
- Router DG834G 1
- Contents 7
- Chapter 1 13
- About This Manual 13
- How to Print this Manual 14
- About This Manual 1-3 15
- 1-4 About This Manual 16
- Chapter 2 17
- Introduction 17
- Key Features 18
- Introduction 2-3 19
- Protocol Support 20
- Introduction 2-5 21
- What’s in the Box? 22
- The Router’s Front Panel 23
- The Router’s Rear Panel 24
- Chapter 3 25
- Computers Set to DHCP 27
- Figure 3-4 29
- ADSL connection 30
- Figure 3-6 31
- Figure 3-7 32
- Figure 3-8 32
- Figure 3-9 33
- Figure 3-10 34
- Figure 3-11 34
- Figure 3-12 35
- Figure 3-13 35
- ISP Does Not Require Login 38
- ISP Does Require Login 38
- ADSL Settings 43
- Chapter 4 45
- Wireless Configuration 45
- 6HFXULW\2SWLRQV 46
- 5DQJH8SWR)HHW 46
- Wireless Configuration 4-3 47
- 4-4 Wireless Configuration 48
- Figure 4-2 48
- Wireless Configuration 4-5 49
- 4-6 Wireless Configuration 50
- Wireless Configuration 4-7 51
- 4-8 Wireless Configuration 52
- Wireless Configuration 4-9 53
- Figure 4-3 53
- 4-10 Wireless Configuration 54
- Figure 4-4 54
- Wireless Configuration 4-11 55
- Figure 4-5 55
- 4-12 Wireless Configuration 56
- How to Configure WEP 57
- 4-14 Wireless Configuration 58
- Wireless Configuration 4-15 59
- 4-16 Wireless Configuration 60
- Chapter 5 61
- Protecting Your Network 61
- 5-2 Protecting Your Network 62
- Figure 5-2 62
- Protecting Your Network 5-3 63
- 5-4 Protecting Your Network 64
- Figure 5-3 64
- Firewall Rules 65
- 5-6 Protecting Your Network 66
- Figure 5-4 66
- Protecting Your Network 5-7 67
- Figure 5-5 67
- 5-8 Protecting Your Network 68
- Figure 5-6 68
- Protecting Your Network 5-9 69
- 5-10 Protecting Your Network 70
- Figure 5-7 70
- Order of Precedence for Rules 71
- Services 72
- How to Set Your Time Zone 73
- 5-14 Protecting Your Network 74
- Figure 5-11 74
- Protecting Your Network 5-15 75
- 5-16 Protecting Your Network 76
- Chapter 6 77
- Managing Your Network 77
- 6-2 Managing Your Network 78
- Managing Your Network 6-3 79
- Figure 6-2 79
- 6-4 Managing Your Network 80
- Figure 6-3 80
- Managing Your Network 6-5 81
- 6-6 Managing Your Network 82
- Figure 6-4 82
- Managing Your Network 6-7 83
- 6-8 Managing Your Network 84
- Figure 6-5 84
- Viewing Attached Devices 85
- 6-10 Managing Your Network 86
- Figure 6-7 86
- Managing Your Network 6-11 87
- Examples of Log Messages 88
- Managing Your Network 6-13 89
- Figure 6-8 89
- 6-14 Managing Your Network 90
- Managing Your Network 6-15 91
- Figure 6-9 91
- Enabling Remote Management 92
- Managing Your Network 6-17 93
- 6-18 Managing Your Network 94
- Chapter 7 95
- Advanced Configuration 95
- 7-2 Advanced Configuration 96
- Advanced Configuration 7-3 97
- Figure 7-1 97
- Configuring LAN IP Settings 98
- Advanced Configuration 7-5 99
- Figure 7-2 99
- 7-6 Advanced Configuration 100
- Advanced Configuration 7-7 101
- 7-8 Advanced Configuration 102
- Figure 7-3 102
- Configuring Dynamic DNS 103
- How to Configure Dynamic DNS 103
- 7-10 Advanced Configuration 104
- Figure 7-4 104
- Using Static Routes 105
- 7-12 Advanced Configuration 106
- Figure 7-5 106
- Figure 7-6 106
- Advanced Configuration 7-13 107
- Figure 7-7 107
- 7-14 Advanced Configuration 108
- Chapter 8 109
- Virtual Private Networking 109
- VPN Tunnel 110
- (Running NETGEAR 110
- ProSafe VPN Client) 110
- DG834G VPN Firewall 111
- Planning a VPN 112
- VPN Tunnel Configuration 114
- (8 hours) 116
- (1 hour) 116
- Figure 8-6 118
- Figure 8-7 119
- Figure 8-8 119
- Remote PC 120
- Figure 8-9 121
- Figure 8-10 122
- Figure 8-11 123
- Figure 8-12 124
- Figure 8-13 124
- Figure 8-14 125
- Figure 8-15 126
- Figure 8-16 127
- Figure 8-17 127
- Figure 8-18 128
- Figure 8-20 131
- Figure 8-21 131
- Figure 8-22 132
- Figure 8-23 132
- Figure 8-24 133
- Figure 8-25 134
- Figure 8-26 134
- Figure 8-27 136
- Figure 8-28 136
- VPN Tunnel Control 137
- Figure 8-30 138
- Figure 8-32 139
- Figure 8-33 140
- Figure 8-34 141
- Figure 8-35 142
- Deactivating a VPN Tunnel 143
- Log screen (Figure 8-37) 144
- Deleting a VPN Tunnel 145
- Figure 8-40 147
- Figure 8-42 152
- — Pre-shared Key = 12345678 153
- Figure 8-44 154
- Figure 8-45 155
- Figure 8-46 155
- Figure 8-47 156
- Chapter 9 159
- Troubleshooting 159
- Power LED Not On 160
- Troubleshooting 9-3 161
- ADSL link 162
- Obtaining a WAN IP Address 163
- 9-6 Troubleshooting 164
- Troubleshooting 9-7 165
- 9-8 Troubleshooting 166
- Problems with Date and Time 167
- 9-10 Troubleshooting 168
- Appendix A 169
- Technical Specifications 169
- A-2 Technical Specifications 170
- Appendix B 171
- NETGEAR VPN Configuration 171
- Step-By-Step Configuration 172
- Click VPN Policies under 173
- Advanced - VPN to invoke 173
- B-4 NETGEAR VPN Configuration 174
- Click IKE Policies under 175
- VPN to invoke this screen 175
- DG834G v3 with FQDN to FVL328 176
- Figure B-5 177
- NETGEAR VPN Configuration B-7 177
- Table B-2. Profile Summary 177
- NETGEAR VPN Configuration B-9 179
- Figure B-6 179
- Figure B-7 179
- Figure B-8 180
- Figure B-10) 181
- Figure B-11 183
- (Telecommuter Example) 184
- Figure B-13 186
- Figure B-14 187
- Figure B-15 189
- Figure B-16 190
- Figure B-17 191
- Figure B-18 192
- Figure B-19 193
- Figure B-20 194
- Figure B-21 195
- Figure B-22 196
- Figure B-23 197
- Figure B-24 197
- Figure B-25 198
- Figure B-26 199
- Figure B-27 200
- Appendix C 203
- Related Documents 203
- C-2 Related Documents 204
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