Netgear GS510TP User Manual download pdf (Page 25)

A. Troubleshooting

This chapter provides information about troubleshooting the NETGEAR Smart Switch. Topics

include the following:

• Troubleshooting Chart

• Additional Troubleshooting Suggestions

Troubleshooting Chart

The following table lists symptoms, causes, and solutions of possible problems.

Table 4. Troubleshooting Chart

Symptom Cause Solution

Power LED is off. No power is received. Check the power cord connections and the

connected device. Ensure all cables used are correct

and comply with Ethernet specifications.

Link LED is off or

intermittent.

Port connection is not

working.

Check the crimp on the connectors and make sure

that the plug is properly inserted and locked into the

port at both the switch and the connecting device.

Ensure all cables used are correct and comply with

Ethernet specifications. Check for a defective PC

adapter card, cable, or port by testing them in an

alternate environment where all products are

functioning.

File transfer is slow or

performance degradation

is a problem.

Half-duplex or full-duplex

setting on the switch and

the connected device are

not the same.

Make sure the attached device is set to

auto-negotiate.

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Netgear GS510TP User Manual Page 25