Netgear GS108Tv2 User Manual download pdf (Page 25)

Troubleshooting A-1

v1.0, January 2010

Appendix A

Troubleshooting

This chapter provides information about troubleshooting the NETGEAR Smart Switch. Topics

include the following:

• Troubleshooting Chart

• Additional Troubleshooting Suggestions

Troubleshooting Chart

The following table lists symptoms, causes, and solutions of possible problems.

Table A-1. Troubleshooting Chart

Symptom Cause Solution

Power LED is off. No power is received. If you are using AC power, check the power cord

connections for the switch at the switch and at the

power source (such as the wall socket or power

strip). Ensure all cables used are correct and comply

with Ethernet specifications.

If you are using a PSE, verify that the Ethernet cable

between the switch and the PSE is good. Make sure

the cable does not exceed the maximum length

supported by the PSE. Make sure the PSE has not

exceeded the amount of power it can provide to all

connected devices.

Link LED is off or

intermittent.

Port connection is not

working.

Check the crimp on the connectors and make sure

that the plug is properly inserted and locked into the

port at both the switch and the connecting device.

Ensure all cables used are correct and comply with

Ethernet specifications. Check for a defective NIC on

the connected device. Check for a defective cable or

port by testing them in an alternate environment

where all products are functioning.

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Netgear GS108Tv2 User Manual Page 25