Netgear EVA700 User Manual download pdf (Page 53)

Digital Entertainer Model EVA700 User Manual

Troubleshooting 5-3

v1.0, May 2006

Windows Media Connect Firewall Conflict

If you are using Windows Media Connect and the built-in Windows firewall, the

firewall automatically opens the ports needed to communicate with the digital

entertainer.

For other firewalls, you might need to open the following ports:

For security reasons it is better to open the ports only for your private and auto IP

addresses. For more information, see the Microsoft website at

http://www.microsoft.com.

Physical Connectivity

This section explains how to troubleshoot the Ethernet link, wireless link, and the

IP address.

Ethernet Link

The digital entertainer expects to be connected to a hub, switch, or router using a

standard Ethernet cable. If you want to connect the digital entertainer directly to a

PC, either use a crossover Ethernet cable, or press the Uplink button on the back

of the digital entertainer so that the button is in a pushed-in position.

If connecting to your network using Ethernet, the link LED on the back of your

digital entertainer and on your hub or router should both be on. If not, try the

following:

• Make sure that the Ethernet cable connections are secure at the router and at

the hub or workstation.

• Make sure that power is turned on to the connected hub or workstation.

• If connecting directly to a PC, make sure that the Uplink button on the back of

the digital entertainer is in the correct position.

Protocol Ports

Transmission Control Protocol (TCP)

2869, 10243

User Datagram Protocol (UDP)

1900, 10280, 10281, 10282, 10283, 10284

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Netgear EVA700 User Manual Page 53