Netgear WGR614 v4 User Manual Page 83
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- Table of contents
- TROUBLESHOOTING
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Reference Manual for the 54 Mbps Wireless Router WGR614 v4
Troubleshooting 7-3
December 2003
Troubleshooting the Web Configuration Interface
If you are unable to access the router’s web Configuration interface from a PC on your local
network, check the following:
• Check the Ethernet connection between the PC and the router as described in the previous
section.
• Make sure your PC’s IP address is on the same subnet as the router. If you are using the
recommended addressing scheme, your PC’s address should be in the range of 192.168.0.2 to
192.168.0.254. Refer to “Verifying TCP/IP Properties” on page C-6 or “Verifying TCP/IP
Properties for Macintosh Computers” on page C-17 to find your PC’s IP address. Follow the
instructions in Appendix C to configure your PC.
Note: If your PC’s IP address is shown as 169.254.x.x: Recent versions of Windows and
MacOS will generate and assign an IP address if the computer cannot reach a DHCP server.
These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this
range, check the connection from the PC to the router and reboot your PC.
• If your router’s IP address has been changed and you don’t know the current IP address, clear
the router’s configuration to factory defaults. This will set the router’s IP address to
192.168.0.1. This procedure is explained in “Restoring the Default Configuration and
Password” on page 7-7.
• Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet
Explorer, click Refresh to be sure the Java applet is loaded.
• Try quitting the browser and launching it again.
• Make sure you are using the correct login information. The factory default login name is
admin and the password is password. Make sure that CAPS LOCK is off when entering this
information.
If the router does not save changes you have made in the web Configuration Interface, check the
following:
• When entering configuration settings, be sure to click the APPLY button before moving to
another menu or tab, or your changes are lost.
• Click the Refresh or Reload button in the web browser. The changes may have occurred, but
the web browser may be caching the old configuration.
- Reference Manual for the 1
- 54 Mbps Wireless Router 1
- WGR614 v4 1
- Trademarks 2
- Statement of Conditions 2
- Frequency Notice 3
- Contents 7
- Chapter 1 13
- About This Manual 13
- How to Use this Manual 14
- How to Print this Manual 15
- 4 About This Manual 16
- Chapter 2 17
- Introduction 17
- 802.11g Wireless Networking 18
- Security 19
- Extensive Protocol Support 19
- Maintenance and Support 20
- Package Contents 21
- The Router’s Front Panel 22
- The Router’s Rear Panel 23
- 2-8 Introduction 24
- Connecting the WGR614 v4 28
- Cable or 29
- DSL modem 29
- Chapter 3 39
- Wireless Configuration 39
- Wireless Data 40
- Security Options 40
- Range: Up to 300 Foot Radius 40
- Wireless Configuration 3-3 41
- 3-4 Wireless Configuration 42
- Wireless Configuration 3-5 43
- Default Factory Settings 44
- Wireless Configuration 3-7 45
- How to Configure WEP 49
- 3-12 Wireless Configuration 50
- Chapter 4 51
- Content Filtering 51
- 4-2 Content Filtering 52
- Content Filtering 4-3 53
- 4-4 Content Filtering 54
- Figure 4-4: Schedule menu 54
- Content Filtering 4-5 55
- Figure 4-5: Logs menu 55
- 4-6 Content Filtering 56
- Table 4-2. Log action buttons 56
- Content Filtering 4-7 57
- Figure 4-6: Email menu 57
- 4-8 Content Filtering 58
- Chapter 5 59
- Maintenance 59
- 5-2 Maintenance 60
- Upgrading the Router Software 63
- Configuration File Management 64
- Maintenance 5-7 65
- Erasing the Configuration 66
- Chapter 6 67
- Advanced Configuration 67
- Configuring WAN Setup Options 70
- Using a Dynamic DNS Service 72
- Using LAN IP Setup Options 73
- 6-8 Advanced Configuration 74
- Using Address Reservation 75
- 6-14 Advanced Configuration 80
- Chapter 7 81
- Troubleshooting 81
- LEDs Never Turn Off 82
- LAN or WAN Port LEDs Not On 82
- Troubleshooting 7-3 83
- 7-6 Troubleshooting 86
- Problems with Date and Time 87
- 7-8 Troubleshooting 88
- Appendix A 89
- Technical Specifications 89
- A-2 Technical Specifications 90
- Interface Specifications 90
- Appendix B 91
- IP Addresses and the Internet 92
- Subnet Addressing 94
- Table 7-2. Netmask Formats 96
- Private IP Addresses 97
- Related Documents 99
- Domain Name Server 99
- IP Configuration by DHCP 100
- Ethernet Cabling 101
- Category 5 Cable Quality 102
- Inside Twisted Pair Cables 103
- December 2003 104
- Preparing Your Network 107
- Appendix C 107
- C-2 Preparing Your Network 108
- Preparing Your Network C-5 111
- Verifying TCP/IP Properties 112
- Preparing Your Network C-7 113
- C-8 Preparing Your Network 114
- Preparing Your Network C-9 115
- C-10 Preparing Your Network 116
- Preparing Your Network C-11 117
- C-12 Preparing Your Network 118
- Preparing Your Network C-13 119
- Properties button 120
- 3. Type ipconfig /all 121
- MacOS 8.6 or 9.x 122
- 4. Click Save 123
- Are Login Protocols Used? 124
- 4. Select the IP Address tab 125
- 5. Select the Gateway tab 125
- Computers 126
- Restarting the Network 127
- C-22 Preparing Your Network 128
- Appendix D 129
- Wireless Networking Basics 129
- Authentication and WEP 130
- 802.11 Authentication 131
- Open System Authentication 131
- Shared Key Authentication 132
- Overview of WEP Parameters 133
- Key Size 134
- WEP Configuration Options 134
- Wireless Channels 135
- Glossary 137
- 2 Glossary 138
- 4 Glossary 140
- X.500-lite 141
- 6 Glossary 142
- 8 Glossary 144
- 10 Glossary 146
- 12 Glossary 148
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