Netgear AirCard 595 (Sprint) User's Guide

User’s GuideSprint Mobile Broadband Cardby Sierra Wireless (AirCard®595)

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92 Section 4B: Regulatory InformationIf you have purchased this product under a United States Government contract, it shall be subject to restrictions

Section 4B: Regulatory Information 93PatentsThis product may contain technology developed by or for Sierra Wireless Inc.This product includes tec

94 Section 4B: Regulatory InformationLimitation of LiabilityThe information in this manual is subject to change without notice and does not represent

Safety Information and Terms & ConditionsSection 5

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Section 5A: Safety and Notices 97Section 5ASafety and NoticesIn This Section⽧ Important Notice⽧ Safety and Hazards⽧ Care and MaintenanceThis sect

98 Section 5A: Safety and NoticesImportant NoticeBecause of the nature of wireless communications, transmission and reception of data can never be gua

Section 5B: Terms and Conditions 99Section 5BTerms and ConditionsIn This Section⽧ Terms and Conditions of ServicesThis section contains the terms

100 Section 5B: Terms and ConditionsTerms and Conditions of ServicesEffective September 1, 2005 Thanks for choosing Sprint. These terms and conditions

Section 5B: Terms and Conditions 101receive Services. We may charge a nonrefundable activation fee, deposit, prepayment or other fee to establish

Section 1A: Introducing the Sprint Mobile Broadband Card 3Section 1AIntroducing the Sprint Mobile Broadband CardIn This Section⽧ Your Sprint Mobi

102 Section 5B: Terms and ConditionsWireless Devices, Numbers & Email Addresses. We did not manufacture your wireless device and we are not respon

Section 5B: Terms and Conditions 103Charges. Carefully review the terms of your Services. You will be assessed charges based on the terms of your

104 Section 5B: Terms and Conditionswe collect and keep to pay for the costs of complying with government programs such as number pooling and portabil

Section 5B: Terms and Conditions 105interest, if any, on the deposit is subject to change. We may mix deposits with our other funds. If your acco

106 Section 5B: Terms and ConditionsMessaging. You may incur charges in accessing, sending or receiving messages on your device. We may impose limits

Section 5B: Terms and Conditions 107that any such damages will not exceed the pro-rated monthly recurring charge for your Services during the aff

108 Section 5B: Terms and Conditionsrules will apply. We agree to pay our respective arbitration costs, except as otherwise required by rules of JAMS

Glossary and IndexSection 6

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Glossary 111Glossary1XOne Times Radio Transmission Technology (the “one times” refers to the frequency spectrum). Also known as Sprint PCS Vision

4 Section 1A: Introducing the Sprint Mobile Broadband CardYour Sprint Mobile Broadband CardThe Sierra Wireless AirCard® 595 PC Card is a dual-band wir

112 GlossarydormantThe network switches the data connection into dormant mode if there is no traffic on the connection for some time. When you resume

Glossary 113MHzmegahertz—One million cycles per secondPC CardAdd-in memory and communications cards for portable computers. PC Card is a trademar

114you can use to monitor the connection state (page 36). If you right-click the icon, a shortcut menu is displayed (page 54):TIATelecommunications In

Index 115IndexNumerics1-888-211-4PCS 261X Only (Network Mode) 601X, 1xEV-DOdescription 5amount of data transferred 44application to automatic

116 Indexapplication to automatically launch upon network connection 43automatically connect when ready 60cannot connect 78diagnostics 66end 45es

Index 117alert log 65contact number 26device info and diagnostics 66diagnostics 66frequently asked questions 71menu options 51online Help

118 IndexSprint PCS Connection Manager menu 51system tray menu 54messages - viewing 65Microsoft VPN (PPTP) Connection 43minimize Sprint PCS Connec

Index 119regulatory notices 90Relock modem when program exits 47remove Sprint PCS Connection Manager 49remove the card 19report of system inf

120 IndexNetwork Mode 60remove 49restore 40security features 46settings 56start 30start automatically 31stopped working after Windows upgrade

Index 121cannot connect 78contact information 26Could not prepare data services 78FAQ 71GO button is unavailable 77run diagnostic tests 66s

Section 1A: Introducing the Sprint Mobile Broadband Card 5CDMA technology provides a variety of connectivity features, depending on your Sprint a

6 Section 1A: Introducing the Sprint Mobile Broadband CardPackage ContentsYour Sprint Mobile Broadband Card package contains the following components:

Section 1B: Getting Started With Your Sprint Mobile Broadband Card 7Section 1BGetting Started With Your Sprint Mobile Broadband CardIn This Sect

8 Section 1B: Getting Started With Your Sprint Mobile Broadband CardGetting StartedBefore you begin using your AirCard 595 Sprint Mobile Broadband Car

Section 1B: Getting Started With Your Sprint Mobile Broadband Card 9High Encryption RequirementsDepending on your configuration, an IOTA session

10 Section 1B: Getting Started With Your Sprint Mobile Broadband CardThe Sprint Mobile Broadband Card SoftwareThe Sprint Mobile Broadband Card comes w

Installing the Sprint Mobile Broadband CardSection 2

Table of ContentsWelcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Section 2A: Installing the Software 13Section 2AInstalling the SoftwareIn This Section⽧ Getting StartedThis section explains how to install your

14 Section 2A: Installing the SoftwareGetting StartedBefore you can use your Sprint Mobile Broadband Card, you must first install the card’s software

Section 2A: Installing the Software 152. Use the Next and Back buttons to navigate through the wizard, noting the following:䡲 You must select I a

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Section 2B: Inserting and Removing the Sprint Mobile Broadband Card 17Section 2BInserting and Removing the Sprint Mobile Broadband CardIn This Se

18 Section 2B: Inserting and Removing the Sprint Mobile Broadband CardInserting the Sprint Mobile Broadband CardTo insert the Sprint Mobile Broadband

Section 2B: Inserting and Removing the Sprint Mobile Broadband Card 19Removing the Sprint Mobile Broadband CardTo remove the Sprint Mobile Broadb

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Section 2C: Setting Up Service 21Section 2CSetting Up ServiceIn This Section⽧ Activating and Using Sprint PCS Service⽧ Preactivated Card⽧ Non-pr

Section 3: Using the Sprint Mobile Broadband Card . . . . . . . . . . . . . . . . . . . . . . . . . . . .273A. Your Sprint Mobile Broadband Card: Th

22 Section 2C: Setting Up ServiceActivating and Using Sprint PCS ServiceBefore using your Sprint Mobile Broadband Card, you must have a Sprint PCS wir

Section 2C: Setting Up Service 23Before you call Sprint, have these things ready:䢇 A phone䢇 Your Sprint Mobile Broadband Card䢇 Your Social Securi

24 Section 2C: Setting Up Service3. Give the account representative your ESN (Electronic Serial Number) or MEID (Mobile Equipment IDentifier) number a

Section 2D: Getting Help 25Section 2DGetting HelpIn This Section⽧ Visit Our Web Site⽧ Contact Sprint Customer Service⽧ TroubleshootingThis sectio

26 Section 2D: Getting HelpVisit Our Web SiteStop by www.sprint.com and log on to get up-to-date information on Sprint PCS Services, options, and more

Using the Sprint Mobile Broadband CardSection 3

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Section 3A: Your Sprint Mobile Broadband Card: The Basics 29Section 3AYour Sprint Mobile Broadband Card: The BasicsIn This Section⽧ Sprint PCS Co

30 Section 3A: Your Sprint Mobile Broadband Card: The BasicsSprint PCS Connection ManagerSprint PCS Connection Manager is the application that allows

Section 3A: Your Sprint Mobile Broadband Card: The Basics 31Start Sprint PCS Connection Manager AutomaticallyTo set Sprint PCS Connection Manager

Lock the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Lock Upon Startup

32 Section 3A: Your Sprint Mobile Broadband Card: The BasicsSprint PCS Connection Manager may display, depending on the connection state, some of the

Section 3A: Your Sprint Mobile Broadband Card: The Basics 33Sprint PCS Connection Manager has the following buttons and text:䢇 Menu or the butt

34 Section 3A: Your Sprint Mobile Broadband Card: The BasicsNo deviceSprint PCS Connection Manager did not detect a Sprint Mobile Broadband Card. The

Section 3A: Your Sprint Mobile Broadband Card: The Basics 35ConnectedThe connection is established. In addition to the signal strength icon ( ) a

36 Section 3A: Your Sprint Mobile Broadband Card: The BasicsDevice powered offThe card has been powered off (through Menu > Power Off Modem). To us

Section 3A: Your Sprint Mobile Broadband Card: The Basics 37Right-clicking the icon displays the shortcut menu (page 54).Determining the Type of

38 Section 3A: Your Sprint Mobile Broadband Card: The BasicsWhen powered off, the menu option switches to Power On Modem, and Sprint PCS Connection Ma

Section 3A: Your Sprint Mobile Broadband Card: The Basics 39Controlling the Sprint PCS Connection Manager WindowExpanding Sprint PCS Connection M

40 Section 3A: Your Sprint Mobile Broadband Card: The BasicsMinimizing Sprint PCS Connection ManagerTo save space on your screen for other programs, y

Section 3A: Your Sprint Mobile Broadband Card: The Basics 41Launching a Sprint Power Vision/Sprint PCS Vision ConnectionTo launch a connection:䊳

Searching for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Cannot Connect to

42 Section 3A: Your Sprint Mobile Broadband Card: The BasicsRoam GuardThe Roam Guard feature, when enabled, displays a warning message if you are roam

Section 3A: Your Sprint Mobile Broadband Card: The Basics 43To turn on the Roam Guard feature:1. From the Sprint PCS Vision option of the Setting

44 Section 3A: Your Sprint Mobile Broadband Card: The BasicsViewing the Amount of Data TransferredTo view the number of bytes sent/received during the

Section 3A: Your Sprint Mobile Broadband Card: The Basics 45Ending a ConnectionTo end a connection:䊳 In Sprint PCS Connection Manager, click STOP

46SecurityWhen Disconnected, you can lock your Sprint Mobile Broadband Card so that others cannot use the card and account. A four-digit lock code is

Section 3A: Your Sprint Mobile Broadband Card: The Basics 47When the card is locked, you cannot: 䢇 Make data connections (the GO button is unavai

48 Section 3A: Your Sprint Mobile Broadband Card: The BasicsUnlock the CardWhen locked, Sprint PCS Connection Manager displays “Device Locked,” and th

Section 3A: Your Sprint Mobile Broadband Card: The Basics 494. Enter the new lock code for confirmation.5. Click OK.Accessing LinksFor your conve

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Section 3B: Menu Options 51Section 3BMenu OptionsIn This Section⽧ Sprint PCS Connection Manager Menu⽧ System Tray MenuThis chapter describes each

52 Section 3B: Menu OptionsSprint PCS Connection Manager MenuClicking Menu or the button, located in the upper left corner of Sprint PCS Connection

Section 3B: Menu Options 53Device Info & DiagnosticsView information about your Sprint Mobile Broadband Card, and run diagnostic tests. See “

54 Section 3B: Menu OptionsSystem Tray MenuWhen you right-click the system tray icon ( ), a shortcut menu is displayed:The following table describes t

Section 3C: Changing the Settings of Sprint PCS Connection Manager 55Section 3CChanging the Settings of Sprint PCS Connection ManagerIn This Sect

56 Section 3C: Changing the Settings of Sprint PCS Connection ManagerSettings WindowFrom the Settings window, you can specify the settings for Sprint

Section 3C: Changing the Settings of Sprint PCS Connection Manager 57General SettingsFrom the General option of the Settings window, you can spec

58 Section 3C: Changing the Settings of Sprint PCS Connection ManagerThe following table describes the options:Menu Item DescriptionPlay sound effects

Section 3C: Changing the Settings of Sprint PCS Connection Manager 59Sprint PCS Vision SettingsFrom the Sprint PCS Vision option of the Settings

60 Section 3C: Changing the Settings of Sprint PCS Connection ManagerThe following table describes the options:Menu Item DescriptionAlways show Welcom

Section 3C: Changing the Settings of Sprint PCS Connection Manager 61Roam Only Allow only roaming.Note: Roaming rates will apply. Roam Guard (pag

iWelcome to SprintWe are committed to bringing you the best wireless technology available, and we built our network right from the start, so no m

62 Section 3C: Changing the Settings of Sprint PCS Connection Manager

Section 3D: Tools 63Section 3DTo olsIn This Section⽧ Viewing the Connection History⽧ Viewing Alerts⽧ Running Diagnostics⽧ Updating the Software⽧

64 Section 3D: ToolsViewing the Connection HistoryConnection History displays a record of connections established using your Sprint Mobile Broadband C

Section 3D: Tools 65To delete all entries:䊳 Click the Clear button.To delete one or more entry:1. Select the entries. (Click a single entry, or u

66 Section 3D: ToolsTo copy one or more entry:1. Select the entries. (Click a single entry, or use Ctrl-click or Shift-click to select multiple entrie

Section 3D: Tools 67The tests automatically start when the window opens.From the Device Info & Diagnostics window, you can view system inform

68 Section 3D: ToolsDisplaying System InformationThe System Information window displays:䢇 System Parameters: Information about your computer hardware

Section 3D: Tools 69About Sprint PCS Connection ManagerThe About Sprint PCS Connection Manager window displays information about the Sprint PCS C

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Section 3E: Frequently Asked Questions 71Section 3EFrequently Asked QuestionsIn This Section⽧ What is Sprint PCS Connection Manager?⽧ If the conn

iiIntroduction to This User’s GuideThis User’s Guide introduces you to Sprint PCS Service and all the features of your new wireless Sprint Mobile Broa

72 Section 3E: Frequently Asked QuestionsWhat is Sprint PCS Connection Manager?Sprint PCS Connection Manager is software that lets you connect to the

Section 3E: Frequently Asked Questions 73How can I optimize my settings to achieve the fastest speeds and conserve data when accessing my corpora

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Section 3F: Troubleshooting Tips 75Section 3FTroubleshooting TipsIn This Section⽧ Problems, Causes, and Solutions⽧ GO Button Is Unavailable⽧ Sear

76 Section 3F: Troubleshooting TipsProblems, Causes, and SolutionsWhen properly installed, the Sprint Mobile Broadband Card is a highly reliable produ

Section 3F: Troubleshooting Tips 77GO Button Is UnavailableEnsure the Sprint Mobile Broadband Card is properly inserted, not locked (page 47), an

78 Section 3F: Troubleshooting TipsCannot Connect to the Sprint Power Vision/Sprint PCS Vision NetworkIf you're having problems connecting, or th

Section 3F: Troubleshooting Tips 79activation of data services until you upgrade your system’s security. (See “High Encryption Requirements” on p

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Technical Specifications and Regulatory InformationSection 4

Section 1Basics of Your Sprint Mobile Broadband Card

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Section 4A: Technical Specifications 83Section 4ATechnical SpecificationsIn This Section⽧ LED Operation⽧ Radio Frequency and Electrical Specifica

84 Section 4A: Technical SpecificationsLED OperationThe AirCard® 595 PC Card has two LED light bars near the antenna end of the card. Both LED light b

Section 4A: Technical Specifications 85Radio Frequency and Electrical SpecificationsApprovals Compliant with:IS-2000 Release 1.0 (CDMA (1X), IS-7

86 Section 4A: Technical SpecificationsSoftware SpecificationsCDMA specificationIS - 2000 Release 0Data service IS - 707ASMS (IS-637) Not supportedFAX

Section 4A: Technical Specifications 87Environmental SpecificationsMechanical SpecificationsOperating temperature-30 to +60°C (ambient, outside P

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Section 4B: Regulatory Information 89Section 4BRegulatory InformationIn This Section⽧ Regulatory Notices⽧ Patents⽧ Trademarks⽧ Copyright⽧ Limitat

90 Section 4B: Regulatory InformationRegulatory NoticesThe design of the AirCard 595 complies with U.S. Federal Communications Commission (FCC) and In

Section 4B: Regulatory Information 91interference to radio communication. However, there is no guarantee that interference will not occur in a pa