Netgear N300 User Manual

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Page 1 - User Manual

350 East Plumeria DriveSan Jose, CA 95134 USAMarch 2014202-11229-03N300 Wireless Router WNR2000v4User Manual

Page 2 - Trademarks

Hardware Setup 10N300 Wireless Router WNR2000v4 LAN ports 1–4• Solid green. The LAN port has detected a 100 Mbps link with an attached device.• Soli

Page 3 - Contents

Advanced Settings 100N300 Wireless Router WNR2000v4  To set up Dynamic DNS:1. Select Advanced > Advanced Setup > Dynamic DNS. The Dynamic DNS

Page 4 - Chapter 7 Advanced Settings

Advanced Settings 101 N300 Wireless Router WNR2000v4Static RoutesStatic routes provide additional routing information to your router. Under usual circ

Page 5 - Chapter 9 Troubleshooting

Advanced Settings 102N300 Wireless Router WNR2000v4 The screen adjusts:3. In the Route Name field, type a name for this static route (for identificat

Page 6

Advanced Settings 103 N300 Wireless Router WNR2000v43. Do one of the following:• Click the Edit button. The Static Routes screen adjusts.a. Edit the

Page 7 - Hardware Setup

Advanced Settings 104N300 Wireless Router WNR2000v4 2. Select the Turn Remote Management On check box.3. Under Allow Remote Access By, specify the e

Page 8 - Hardware Features

Advanced Settings 105 N300 Wireless Router WNR2000v4The UPnP screen displays.2. Select the Turn UPnP On check box. By default, this check box is sele

Page 9 - Front Panel

Advanced Settings 106N300 Wireless Router WNR2000v4 Portmap Table also displays what type of port is open and whether that port is still active for ea

Page 10 - Hardware Setup

Advanced Settings 107 N300 Wireless Router WNR2000v4Note: For IPv6 address requirements and detailed information about IPv6 Internet connection types,

Page 11 - Back Panel

Advanced Settings 108N300 Wireless Router WNR2000v4 The information in the following fields is automatically detected by the router:• Connection Type.

Page 12 - Position Your Router

Advanced Settings 109 N300 Wireless Router WNR2000v4The screen adjusts:The information in the following fields is automatically detected by the router

Page 13

Hardware Setup 11 N300 Wireless Router WNR2000v4Back PanelThe back panel has the following buttons, ports, and connector: WiFi On/Off buttonRestore Fa

Page 14 - Cable Your Router

Advanced Settings 110N300 Wireless Router WNR2000v4 IPv6 6to4 Tunnel To set up an IPv6 Internet connection by using a 6to4 tunnel:1. Select Advanced

Page 15 - Verify the Cabling

Advanced Settings 111 N300 Wireless Router WNR2000v4Note: The remote relay router is the router to which your router creates the 6to4 tunnel. Make sur

Page 16 - Getting Started with NETGEAR

Advanced Settings 112N300 Wireless Router WNR2000v4 The screen adjusts:3. Configure the fixed IPv6 addresses for the WAN connection:• IPv6 Address/Pr

Page 17 - Types of Logins and Access

Advanced Settings 113 N300 Wireless Router WNR2000v4When the connection type is not IPv6 Pass Through or Disabled, the router starts the stateful pack

Page 18 - NETGEAR genie Setup

Advanced Settings 114N300 Wireless Router WNR2000v4 which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, th

Page 19 - Upgrade Router Firmware

Advanced Settings 115 N300 Wireless Router WNR2000v4The information in the following fields is automatically detected by the router:• Router’s IPv6 Ad

Page 20

Advanced Settings 116N300 Wireless Router WNR2000v4 2. To enable the traffic meter, select the Enable Traffic Meter check box.3. If you would like t

Page 21 - Change the Password

Advanced Settings 117 N300 Wireless Router WNR2000v4If you want the traffic counter to start immediately, click the Restart Counter Now button.7. In

Page 22 - Password Recovery

11888. MonitoringMonitor your router and network trafficThis chapter describes how to monitor your the router and network traffic. This chapter incl

Page 23

Monitoring 119 N300 Wireless Router WNR2000v4Router Status and Usage Information Screen To view router status and usage information:Select Advanced.T

Page 24

Hardware Setup 12N300 Wireless Router WNR2000v4 LabelThe label on the back panel of the router shows the default login information, default WiFi netwo

Page 25 - Internet Setup

Monitoring 120N300 Wireless Router WNR2000v4 Router Information Pane To display the Router Information pane:Select the Advanced tab.The Router Status

Page 26 - Internet Setup Screen Fields

Monitoring 121 N300 Wireless Router WNR2000v4IP Subnet Mask. The IP subnet mask that is used by the Internet port of the router. Domain Name Server. T

Page 27 - Basic Wireless Settings

Monitoring 122N300 Wireless Router WNR2000v4 Connection StatusThe content of this screen depends on the type of connection. For example, different inf

Page 28

Monitoring 123 N300 Wireless Router WNR2000v4Click the Release button to release the router’s IP address and terminate the Internet connection.Click t

Page 29 - Security Options

Monitoring 124N300 Wireless Router WNR2000v4 The following settings are displayed:Name (SSID). The wireless network name (SSID) that is used by the ro

Page 30

12599. TroubleshootingThis chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find

Page 31 - WPA/WPA2 Enterprise

Troubleshooting 126N300 Wireless Router WNR2000v4 Quick TipsThis section describes tips for troubleshooting some common problems.Sequence to Restart Y

Page 32 -  To configure WEP security:

Troubleshooting 127 N300 Wireless Router WNR2000v4Troubleshoot with the LEDsAfter you turn on power to the router, the following sequence of events sh

Page 33 - Attached Devices

Troubleshooting 128N300 Wireless Router WNR2000v4 If all LEDs are still lit 1 minute after power-up:• Turn the power off and back on to see if the rou

Page 34 - Parental Controls

Troubleshooting 129 N300 Wireless Router WNR2000v43. Click the Apply button.Cannot Log In to the RouterIf you are unable to log in to the router from

Page 35

Hardware Setup 13 N300 Wireless Router WNR2000v4 To prepare your router for installation:1. Carefully peel off the protective film covering both sid

Page 36

Troubleshooting 130N300 Wireless Router WNR2000v4  To check the WAN IP address: 1. Start your browser, and select an external site such as http://ww

Page 37

Troubleshooting 131 N300 Wireless Router WNR2000v4If your computer obtains its information from the router by DHCP, reboot the computer, and verify th

Page 38 - Guest Network

Troubleshooting 132N300 Wireless Router WNR2000v4 Wireless ConnectivityIf you are having trouble connecting wirelessly to the router, try to isolate t

Page 39

Troubleshooting 133 N300 Wireless Router WNR2000v43. Click OK.You should see a message like this one:Pinging <IP address > with 32 bytes of dat

Page 40 - Specify custom settings

Troubleshooting 134N300 Wireless Router WNR2000v4 • Check that your cable or DSL broadband modem is connected and functioning.• If your ISP assigned a

Page 41

135AA. Supplemental InformationThis appendix provides factory default settings and technical specifications for the N300 Wireless Router WNR2000v4:•

Page 42 - Setup Wizard

Supplemental Information136N300 Wireless Router WNR2000v4 Factory SettingsYou can return the router to its factory settings. Use the end of a paper c

Page 43 - WPS Wizard

Supplemental Information137 N300 Wireless Router WNR2000v4Technical SpecificationsTable 5. WNR2000v4 router specifications Feature DescriptionData a

Page 44 - Setup Menu

138IndexNumerics20/40 MHz coexistence, disabling 806to4 tunnel, IPv6 Internet connection 110Aaccess point (AP) mode 83accessingremote computer 89route

Page 45 - WAN Setup

139 N300 Wireless Router WNR2000v4DynDNS.org 99Eelectromagnetic emissions 137email notices 67erasing configuration 77Ethernet cables, checking 126Eth

Page 46 - Default DMZ Server

Hardware Setup 14N300 Wireless Router WNR2000v4 Cable Your RouterThe installation guide that came in the box has a cabling diagram on the first page.

Page 47 - Change the MTU Size

140N300 Wireless Router WNR2000v4 types of 17logsemailing 67setting up 76viewing 75MMAC addressesproduct label 12QoS for 59router’s 27mail server, ou

Page 48 - LAN Setup

141 N300 Wireless Router WNR2000v4push button method, WPS 43QQoS (Quality of Service) 53–??Rradio, disabling 80RADIUS server 31range of wireless conn

Page 49 - LAN Setup Screen Settings

142N300 Wireless Router WNR2000v4 Vversions, firmware, hardware, and language 120videoconferencing, DMZ server 46viewinglogs 75router, Internet, and

Page 50 - Address Reservation

Hardware Setup 15 N300 Wireless Router WNR2000v45. Locate the cable you removed from the modem in Step 3. Securely insert that cable into a LAN port

Page 51 - Set Up Address Reservation

1622. Getting Started with NETGEAR genieConnect to the routerThis chapter explains how to use NETGEAR genie to set up your router after you complete

Page 52

Getting Started with NETGEAR genie 17 N300 Wireless Router WNR2000v4Router Setup PreparationYou can set up your router with NETGEAR genie automaticall

Page 53 - QoS Setup

Getting Started with NETGEAR genie 18N300 Wireless Router WNR2000v4 NETGEAR genie SetupNETGEAR genie runs on any device with a web browser. It is the

Page 54

Getting Started with NETGEAR genie 19 N300 Wireless Router WNR2000v4 To use NETGEAR genie again if you want to view or change settings for the router

Page 55 - Manage QoS Rules

2N300 Wireless Router WNR2000v4 SupportThank you for selecting NETGEAR products. After installing your device, locate the serial number on the label

Page 56

Getting Started with NETGEAR genie 20N300 Wireless Router WNR2000v4 For more information about upgrading firmware, see Upgrade the Router Firmware on

Page 57

Getting Started with NETGEAR genie 21 N300 Wireless Router WNR2000v4Advanced tab. Set up the router for unique situations such as when remote access b

Page 58

Getting Started with NETGEAR genie 22N300 Wireless Router WNR2000v4 Password RecoveryNETGEAR recommends that you enable password recovery if you chang

Page 59

Getting Started with NETGEAR genie 23 N300 Wireless Router WNR2000v4Wi-Fi Protected Setup (WPS) MethodWi-Fi Protected Setup (WPS) lets you connect to

Page 60

2433. genie Basic SettingsYour Internet connection and networkThis chapter describes the features that are available from the genie Basic Home scree

Page 61 - Security

genie Basic Settings 25 N300 Wireless Router WNR2000v4Internet SetupThe Internet Setup screen is where you view or change ISP information.  To view o

Page 62 -  To set up keyword blocking:

genie Basic Settings 26N300 Wireless Router WNR2000v4 4. Click the Test button.Your Internet connection is tested. If the router does not detect the

Page 63

genie Basic Settings 27 N300 Wireless Router WNR2000v4Internet IP Address.• Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Yo

Page 64 -  To block services:

genie Basic Settings 28N300 Wireless Router WNR2000v4 Note: If you use a wireless computer to change the wireless network name (SSID) or other wireles

Page 65

genie Basic Settings 29 N300 Wireless Router WNR2000v4Wireless Settings Screen FieldsThe following sections describe the fields of the Wireless Settin

Page 66 - Schedule Blocking

3ContentsChapter 1 Hardware SetupUnpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 67

genie Basic Settings 30N300 Wireless Router WNR2000v4 WPA-PSK, WPA2-PSK, and WPA-PSK + WPA2-PSK Mixed ModeThese types of wireless security options use

Page 68 -  To set up access control:

genie Basic Settings 31 N300 Wireless Router WNR2000v4WPA/WPA2 EnterpriseThis security option is not for home use but is typically used in a business

Page 69

genie Basic Settings 32N300 Wireless Router WNR2000v4 (the router is capable of speeds of up 300 Mbps) and does not function with WPS. However, if you

Page 70

genie Basic Settings 33 N300 Wireless Router WNR2000v4For 64-bit WEP, four different WEP keys are generated. For 128-bit WEP, only one WEP key is gene

Page 71

genie Basic Settings 34N300 Wireless Router WNR2000v4 • Device Name. If the device name is known, it is shown here. Click the Refresh button to update

Page 72

genie Basic Settings 35 N300 Wireless Router WNR2000v4 To set up Live Parental Controls:1. On the Live Parental Controls screen, click either the Wi

Page 73 - Administration

genie Basic Settings 36N300 Wireless Router WNR2000v4 After you log on or create your account, the filtering level screen displays:5. Select the radi

Page 74 - Upgrade the Router Firmware

genie Basic Settings 37 N300 Wireless Router WNR2000v4The next time that you select Parental Controls on the Basic Home screen, you can sign in to you

Page 75 - View and Configure Logs

genie Basic Settings 38N300 Wireless Router WNR2000v4 Guest NetworkAdding a wireless guest network allows visitors at your home to use the Internet wi

Page 76 - Manage the Configuration File

genie Basic Settings 39 N300 Wireless Router WNR2000v45. Select a security option for the guest network. The security options that are available for

Page 77

4N300 Wireless Router WNR2000v4 Chapter 4 genie Advanced HomeSetup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 78

4044. genie Advanced HomeSpecify custom settingsThis chapter describes the features that are available from the genie Advanced Home screen:Figure 9.

Page 79

genie Advanced Home 41 N300 Wireless Router WNR2000v4• LAN Setup • QoS Setup The following menu selections that you can access from the Advanced Home

Page 80 - Advanced Wireless Settings

genie Advanced Home 42N300 Wireless Router WNR2000v4 Setup WizardThe NETGEAR genie installation process is launched with the Setup Wizard the very fir

Page 81 - Set Up a Wireless Schedule

genie Advanced Home 43 N300 Wireless Router WNR2000v4The Setup Wizard searches your Internet connection for servers and protocols to determine your IS

Page 82 - Set Up the WPS Settings

genie Advanced Home 44N300 Wireless Router WNR2000v4 You do not need to enter a password.• PIN Number. To use the PIN method, do the following:a. Sel

Page 83 - Wireless Access Point (AP)

genie Advanced Home 45 N300 Wireless Router WNR2000v4• QoS Setup. Quality of Service (QoS) setup. For information, see QoS Setup on page 53.WAN Setup

Page 84

genie Advanced Home 46N300 Wireless Router WNR2000v4 Respond to Ping on Internet Port. If you want the router to respond to a ping from the Internet,

Page 85

genie Advanced Home 47 N300 Wireless Router WNR2000v4Incoming traffic from the Internet is usually discarded by the router unless the traffic is a res

Page 86 - Set Up the Base Station

genie Advanced Home 48N300 Wireless Router WNR2000v4 If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing

Page 87 - Set Up a Repeater

genie Advanced Home 49 N300 Wireless Router WNR2000v4Note: If you change the LAN IP address of the router while connected through the browser, you are

Page 88

5 N300 Wireless Router WNR2000v4Remote Computer Access Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89Port Triggeri

Page 89 - Concepts

genie Advanced Home 50N300 Wireless Router WNR2000v4 packets. Both is the default setting. With the Both or Out Only setting, the router broadcasts it

Page 90

genie Advanced Home 51 N300 Wireless Router WNR2000v4The router delivers the following parameters to any LAN device that requests DHCP information:• A

Page 91

genie Advanced Home 52N300 Wireless Router WNR2000v4 The Address Reservation screen displays:3. In the IP Address field, type the IP address to assig

Page 92

genie Advanced Home 53 N300 Wireless Router WNR2000v43. Do one of the following:• Click the Edit button. The Address Reservation screen displays.a.

Page 93 -  To set up port forwarding:

genie Advanced Home 54N300 Wireless Router WNR2000v4 3. Enter the router user name and password.The user name is admin. The default password is passwo

Page 94 - Add a Custom Service

genie Advanced Home 55 N300 Wireless Router WNR2000v4• Specific online games• Individual Ethernet LAN ports of the router• A specific device by MAC ad

Page 95

genie Advanced Home 56N300 Wireless Router WNR2000v4 All preconfigured QoS rules are displayed in a table, along with their priority (Highest, High, N

Page 96 - Set Up Port Triggering

genie Advanced Home 57 N300 Wireless Router WNR2000v4Create a QoS Rule for an Application or Online Game To create a QoS policy for an application or

Page 97 -  To set up port triggering:

genie Advanced Home 58N300 Wireless Router WNR2000v4 5. In the QoS Policy for field, type a descriptive name for the new application or game.6. From

Page 98

genie Advanced Home 59 N300 Wireless Router WNR2000v4Create a QoS Rule for a MAC Address To create a QoS policy for traffic from a specific MAC addre

Page 99 - Dynamic DNS

6N300 Wireless Router WNR2000v4 Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Tro

Page 100 -  To set up Dynamic DNS:

genie Advanced Home 60N300 Wireless Router WNR2000v4 The existing QoS rules display.3. Click the Add Priority Rule button. The QoS - Priority Rules s

Page 101 - Static Routes

6155. SecurityKeep unwanted content out of your networkThis chapter explains how to use the basic firewall features of the router to prevent objecti

Page 102 - Advanced Settings

Security 62N300 Wireless Router WNR2000v4 Keyword Blocking of HTTP TrafficUse keyword blocking to prevent certain types of HTTP traffic from accessing

Page 103 - Remote Management

Security 63 N300 Wireless Router WNR2000v44. Click the Apply button. To delete a keyword or domain:1. Select Advanced > Security > Block Site

Page 104 - Universal Plug and Play

Security 64N300 Wireless Router WNR2000v4 Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of t

Page 105

Security 65 N300 Wireless Router WNR2000v4The Block Services Setup screen displays: 4. From the Service Type list, select the application or service

Page 106

Security 66N300 Wireless Router WNR2000v4 • Click the Edit button to edit the application or service:a. Edit the application or service as described

Page 107 - IPv6 Auto Detect

Security 67 N300 Wireless Router WNR2000v44. If your time zone uses daylight saving time, select the Automatically adjust for daylight savings time c

Page 108 - IPv6 Auto Config

Security 68N300 Wireless Router WNR2000v4 6. To have email alerts sent immediately when someone attempts to visit a blocked site or service, select S

Page 109

Security 69 N300 Wireless Router WNR2000v4The Access Control screen displays:5. Select the Turn on Access Control check box.You must select this chec

Page 110 - IPv6 6to4 Tunnel

711. Hardware SetupGet to know your routerIf you have not already set up your new router using the installation guide that comes in the box, this c

Page 111 - IPv6 Fixed

Security 70N300 Wireless Router WNR2000v4 View or Add Allowed Devices Not Connected to the NetworkYou can set the router to automatically allow a devi

Page 112

Security 71 N300 Wireless Router WNR2000v48. Click the Add button.The device is added to the list.9. To remove a device from the list, select the ch

Page 113 - IPv6 DHCP

Security 72N300 Wireless Router WNR2000v4 The Access Control screen displays:5. Select the View list of blocked devices drop-down list.The blocked de

Page 114 - IPv6 PPPoE

7366. AdministrationManage your networkThis chapter describes the router settings for administering and maintaining your router and home network. Th

Page 115 - Traffic Meter

Administration 74N300 Wireless Router WNR2000v4 Upgrade the Router FirmwareThe router’s firmware (software) is stored in flash memory. If the router h

Page 116

Administration 75 N300 Wireless Router WNR2000v4WARNING:When uploading firmware to the router, do not interrupt the web browser by closing the window,

Page 117

Administration 76N300 Wireless Router WNR2000v4 The Logs screen shows the following information:Date and time. The date and time the log entry was rec

Page 118 - Monitoring

Administration 77 N300 Wireless Router WNR2000v4The Backup Settings screen displays:2. Click the Back Up button to save a copy of the current setting

Page 119

Administration 78N300 Wireless Router WNR2000v4  To erase the configuration and restore the factory default settings:1. Select Advanced > Adminis

Page 120 - Internet Port Pane

7977. Advanced SettingsThis chapter describes the advanced features of your router. The information is for users with a solid understanding of netwo

Page 121 - Statistics

Hardware Setup 8N300 Wireless Router WNR2000v4 Unpack Your RouterOpen the box and remove the router, cables, and installation guide. Ethernet cablePow

Page 122 - Connection Status

Advanced Settings 80N300 Wireless Router WNR2000v4 Advanced Wireless SettingsThe Advanced Wireless Settings screen lets you configure advanced setting

Page 123 - Wireless Settings Pane

Advanced Settings 81 N300 Wireless Router WNR2000v4IMPORTANT:The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options are reserved for w

Page 124 - Guest Network Pane

Advanced Settings 82N300 Wireless Router WNR2000v4 5. Select the Turn off wireless signal by schedule check box to activate the schedule.6. Click th

Page 125 - Troubleshooting

Advanced Settings 83 N300 Wireless Router WNR2000v4By default, this check box is selected. However, when the check box is selected, some applications

Page 126 - Quick Tips

Advanced Settings 84N300 Wireless Router WNR2000v4 3. Configure the IP address settings for the router:• Get dynamically from existing router. By def

Page 127 - Troubleshoot with the LEDs

Advanced Settings 85 N300 Wireless Router WNR2000v4The following figure shows a wireless repeating scenario.RepeaterBase stationaccess pointaccess poi

Page 128 - Wireless LED Is Off

Advanced Settings 86N300 Wireless Router WNR2000v4 • The security option needs to be WEP (or no security). The WEP option displays only if you select

Page 129 - Cannot Access the Internet

Advanced Settings 87 N300 Wireless Router WNR2000v46. Click the Apply button.Set Up a RepeaterUse a wired Ethernet connection to set up the repeater

Page 130

Advanced Settings 88N300 Wireless Router WNR2000v4 5. (Optional) Select the Disable Wireless Client Association check box to prevent wireless clients

Page 131 - Changes Not Saved

Advanced Settings 89 N300 Wireless Router WNR2000v4Port Forwarding and Port Triggering Configuration ConceptsBy default, the router blocks inbound tra

Page 132 - Wireless Connectivity

Hardware Setup 9 N300 Wireless Router WNR2000v4Front PanelThe router front panel has the following status LEDs and button: WPS button and LEDLAN LEDsW

Page 133

Advanced Settings 90N300 Wireless Router WNR2000v4 Your router then sends this request message through the Internet to the web server at www.example.c

Page 134

Advanced Settings 91 N300 Wireless Router WNR2000v4Using steps similar to the preceding example, the following sequence shows the effects of the port

Page 135 - Supplemental Information

Advanced Settings 92N300 Wireless Router WNR2000v4 browser needs to access a web server running on a computer in your local network. Using port forwar

Page 136 - Factory Settings

Advanced Settings 93 N300 Wireless Router WNR2000v4• Port triggering requires specific outbound traffic to open the inbound ports, and the triggered p

Page 137 - Technical Specifications

Advanced Settings 94N300 Wireless Router WNR2000v4 2. From the Service Name list, select the service or game that you are hosting on your network. If

Page 138 - Numerics

Advanced Settings 95 N300 Wireless Router WNR2000v44. In the Protocol list, select the protocol. Select TCP, UDP, or TCP/UDP. If you are not sure, se

Page 139

Advanced Settings 96N300 Wireless Router WNR2000v4  To make a local web server public:1. Assign your web server either a fixed IP address or a dynam

Page 140

Advanced Settings 97 N300 Wireless Router WNR2000v4 To set up port triggering:1. Select Advanced > Advanced Setup > Port Forwarding / Port Tri

Page 141

Advanced Settings 98N300 Wireless Router WNR2000v4 The Port Triggering - Services screen displays:6. In the Service Name field, type a descriptive se

Page 142

Advanced Settings 99 N300 Wireless Router WNR2000v4• Click the Edit Service button. The Port Triggering - Services screen displays.a. Edit the servic

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