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ProSafe Gigabit 8 Port VPN Firewall FVS318G Reference Manual
Troubleshooting 7-9
v1.1, August 2010
Table 7-1. Diagnostics
Item Description
Ping or Trace an IP
Address
Ping. Used to send a ping packet request to a specified IP address—most often, to
test a connection. If the request times out (no reply is received), it usually means that
the destination is unreachable. However, some network devices can be configured
not to respond to a ping. The ping results will be displayed in a new screen; click
“Back” on the Windows menu bar to return to the Diagnostics screen.
If the specified address is intended to be reached through a VPN tunnel, select Ping
through VPN tunnel.
Traceroute (often called Trace Route). Lists all routers between the source (this
device) and the destination IP address. The Trace Route results will be displayed in a
new screen; click “Back” on the Windows menu bar to return to the Diagnostics
screen.
Perform a DNS
Lookup
A DNS (Domain Name Server) converts the Internet name such as www.netgear.com
to an IP address. If you need the IP address of a Web, FTP, Mail or other server on
the Internet, you can do a DNS lookup to find the IP address.
Display the Routing
Table
This operation will display the internal routing table. This information is used, most
often, by Technical Support.
Reboot the Router Used to perform a remote reboot (restart). You can use this if the VPN firewall seems
to have become unstable or is not operating normally.
Note: Rebooting will break any existing connections either to the VPN firewall (such
as a management session) or through the VPN firewall (for example, LAN users
accessing the Internet). However, connections to the Internet will automatically be re-
established when possible.
Packet Trace Packet Trace selects the interface and starts the packet capture on that interface.
- ProSafe Gigabit 8 Port 1
- VPN Firewall FVS318G 1
- Reference Manual 1
- Additional Copyrights 3
- Contents 7
- About This Manual 13
- How to Print This Manual 14
- Revision History 14
- About This Manual xv 15
- Chapter 1 17
- Introduction 17
- 1-2 Introduction 18
- Security Features 19
- Extensive Protocol Support 20
- Package Contents 21
- 1-6 Introduction 22
- Figure 1-1 22
- Table 1-1. LED Descriptions 22
- Introduction 1-7 23
- Figure 1-2 23
- Qualified Web Browsers 24
- Chapter 2 25
- Logging into the VPN Firewall 26
- Navigating the Menus 27
- Figure 2-2 28
- Figure 2-3 29
- Figure 2-4 30
- Figure 2-5 31
- Figure 2-6 32
- Configuring the WAN Mode 33
- Configuring Dynamic DNS 35
- Figure 2-10 37
- Chapter 3 39
- LAN Configuration 39
- 3-2 LAN Configuration 40
- LAN Configuration 3-3 41
- Figure 3-1 41
- 3-4 LAN Configuration 42
- LAN Configuration 3-5 43
- Creating the Network Database 44
- Viewing the Network Database 45
- 3-8 LAN Configuration 46
- LAN Configuration 3-9 47
- Figure 3-3 47
- 3-10 LAN Configuration 48
- Figure 3-4 48
- LAN Configuration 3-11 49
- 3-12 LAN Configuration 50
- Figure 3-5 50
- LAN Configuration 3-13 51
- Configuring Static Routes 52
- LAN Configuration 3-15 53
- Figure 3-6 53
- Figure 3-7 53
- Static Route Example 54
- LAN Configuration 3-17 55
- Figure 3-8 55
- 3-18 LAN Configuration 56
- Chapter 4 57
- Services-Based Rules 59
- ., or an address range 62
- Figure 4-1 64
- Configuring LAN WAN Rules 65
- Figure 4-2 66
- Figure 4-3 67
- Configuring DMZ WAN Rules 68
- Configuring LAN DMZ Rules 69
- Figure 4-6 70
- Figure 4-7 70
- Inbound Rules Examples 71
- Figure 4-9 72
- Figure 4-10 73
- Outbound Rules Example 75
- Attack Checks 76
- Setting Session Limits 78
- Figure 4-15 79
- Adding Customized Services 80
- Figure 4-16 81
- Figure 4-17 82
- Creating Bandwidth Profiles 83
- Figure 4-18 84
- Figure 4-19 84
- Figure 4-20 86
- To enable Content Filtering: 88
- Figure 4-22 90
- Figure 4-23 92
- Configuring Port Triggering 93
- Figure 4-24 94
- Figure 4-25 95
- Figure 4-26 96
- Figure 4-27 96
- Administrator Tips 98
- Chapter 5 99
- Virtual Private Networking 99
- Figure 5-1 100
- Figure 5-2 100
- Figure 5-3 102
- Figure 5-4 102
- Figure 5-5 103
- Figure 5-6 104
- Figure 5-7 105
- Figure 5-8 105
- Figure 5-9 106
- Figure 5-10 107
- Figure 5-11 108
- Figure 5-12 109
- Figure 5-13 110
- Figure 5-14 110
- Figure 5-15 111
- Table 5-1 111
- Figure 5-16 112
- Managing VPN Policies 113
- Figure 5-18 114
- Figure 5-19 116
- Configuring VPN Policies 121
- Figure 5-20 122
- Figure 5-21 124
- Managing Certificates 128
- Figure 5-22 131
- Figure 5-23 132
- Figure 5-24 132
- Figure 5-25 133
- Figure 5-26 134
- Figure 5-27 135
- Figure 5-28 136
- Figure 5-29 138
- Figure 5-30 139
- Figure 5-31 141
- Mode Config Operation 142
- Figure 5-32 143
- Figure 5-33 144
- Recommended settings are: 146
- • Encryption Algorithm: 3DES 146
- • Diffie-Hellman: Group 2 146
- • SA Lifetime: 3600 seconds 146
- Figure 5-35 148
- Figure 5-36 149
- Figure 5-37 150
- Figure 5-38 150
- Configuring Keepalives 151
- Figure 5-39 152
- Figure 5-40 153
- Figure 5-41 154
- Chapter 6 155
- Management 162
- Figure 6-1 163
- Adding External Users 164
- Figure 6-4 166
- Figure 6-5 168
- Using an SNMP Manager 170
- Figure 6-6 171
- Figure 6-7 172
- Figure 6-8 173
- Figure 6-9 176
- Monitoring System Performance 177
- Figure 6-10 178
- Viewing the Logs 180
- Enabling the Traffic Meter 181
- Figure 6-12 182
- Figure 6-13 183
- Figure 6-14 184
- Figure 6-15 185
- Figure 6-16 186
- Monitoring Attached Devices 187
- Figure 6-18 188
- Viewing the VPN Logs 189
- Viewing the DHCP Log 190
- Chapter 7 193
- Troubleshooting 193
- Power LED Not On 194
- LEDs Never Turn Off 194
- Troubleshooting 7-3 195
- 7-4 Troubleshooting 196
- Troubleshooting 7-5 197
- Problems with Date and Time 199
- 7-8 Troubleshooting 200
- Figure 7-1 200
- Troubleshooting 7-9 201
- Table 7-1. Diagnostics 201
- 7-10 Troubleshooting 202
- Appendix A 203
- Appendix B 207
- Two Factor Authentication 207
- B-2 Two Factor Authentication 208
- Two Factor Authentication B-3 209
- Figure B-1 209
- Figure B-2 209
- B-4 Two Factor Authentication 210
- Figure B-3 210
- Appendix C 211
- Related Documents 211
- C-2 Related Documents 212
- Numerics 213
- Index-10 222
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