Netgear Modem DGN2200V3 User Manual download pdf (Page 100)

100

8. Troubleshooting

Diagnosing and Solving Problems

This chapter provides information to help you diagnose and solve problems you might have with

your modem router. If you do not find the solution here, check the NETGEAR support site at

http://support.netgear.com for product and contact information.

This chapter contains the following sections:

• Troubleshooting with the LEDs

• Troubleshooting the Internet Connection

• TCP/IP Network Not Responding

• Changes Not Saved

• Incorrect Date or Time

1 2 ... 95 96 97 98 99 100 101 102 103 104 105 ... 119 120

N300 Wireless ADSL2+ 1
Modem Router DGN2200v3 1
Technical Support 2
Trademarks 2
Statement of Conditions 2
Contents 3
Chapter 4 Security Settings 4
Chapter 6 USB Storage 5
Chapter 7 Advanced Settings 5
Chapter 8 Troubleshooting 5
Unpack Your Modem Router 8
Hardware Features 8
Back Panel 9
Front Panel 9
Table 1. Front Panel LEDs 10
Modem Router Stand 11
Position Your Modem Router 12
ADSL Microfilters 12
One-Line ADSL Microfilter 13
Two-Line ADSL Microfilter 13
Cable Your Modem Router 14
Hardware Setup 15
Verify the Cabling 16
Modem Router Setup 17
Gather ISP Information 18
NETGEAR Genie Setup 19
Log In to the Modem Router 20
Upgrade Modem Router Firmware 21
Modem Router Interface 21
Setup Wizard 22
Manual Setup (Basic Settings) 23
ADSL Settings 26
Log Out Manually 28
Types of Logins 28
Wireless Settings 29
Preset Security 30
Security Basics 30
Disable SSID Broadcast 31
Wireless Security Options 31
Manual Method 32
Wireless Settings Screen 33
Wireless Network 35
Security Options Settings 35
 To set up WEP security: 36
Wireless Guest Networks 37
Security Settings 39
Activation and Administration 41
Dropped Packets 41
Set Up Firewall Rules 43
Add a Custom Service 47
Set Up Port Triggering 49
Set the Time Zone 52
Schedule Services 53
Network Maintenance 56
Automatic Firmware Check 57
View Router Status 60
Internet Port Settings 61
LAN Port (Local Ports) 61
Wireless Port 61
Show Statistics 62
View Attached Devices 63
Run Diagnostic Utilities 64
USB Storage 65
USB Drive Requirements 66
ReadySHARE Access 66
Sharing Photos 67
USB Storage Basic Settings 68
Edit a Network Folder 70
Access Method 71
Available Network Folders 72
Safely Remove USB Drive 73
Media Server Settings 73
Advanced Settings 77
WAN Setup 78
Default DMZ Server 79
Dynamic DNS 80
LAN Setup 81
LAN Setup Screen Settings 82
IP Address Reservation 82
Quality of Service (QoS) 83
Advanced Wireless Settings 85
WPS Settings 86
Wireless Card Access List 86
Remote Management 87
Static Routes 88
 To add a static route: 89
Universal Plug and Play 90
 To set up UPnP: 91
Traffic Meter 92
192.168.0.1 95
Internet 95
Change the Device Mode 99
Troubleshooting 100
Troubleshooting with the LEDs 101
LAN LED Is Off 102
ADSL Link LED Is Green 103
ADSL Link LED Is Off 103
Internet LED Is Red 104
TCP/IP Network Not Responding 105
Changes Not Saved 107
Incorrect Date or Time 107
Supplemental Information 108
Factory Settings 109
Specifications 111
Notification of Compliance 112
FCC Information to User 114
FCC Declaration of Conformity 114
FCC Caution 114
Interference Reduction Table 116

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Netgear Modem DGN2200V3 User Manual Page 100

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