Netgear Skype SPH101 User Manual download pdf (Page 39)

Troubleshooting

Use the following suggestions to locate the source of a problem.

Find the Problem

To make and receive calls, the WiFi phone must do the following:

1. Respond when turned on.

If the phone does not respond, see “Charge the Battery” on

page 2.

2. Find a wireless network.

See “Wireless Networks” on page 36.

3. Connect to a wireless network.

See “Tips for Connecting to Wireless Networks” on page 36.

4. Connect to the Internet and sign in to Skype.

If you can connect to a network, but cannot sign in to Skype,

see if the Internet connection for the network is working.

The first time you sign in with your WiFi phone it can take several

minutes for your contacts to load.

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Netgear Skype SPH101 User Manual Page 39