Netgear Modem 341U User Manual download pdf (Page 58)

Troubleshooting 53

Troubleshooting

Learnaboutvarioustroubleshootingtips,andwhattodowhenaspecificmessageisdisplayed.

General Tips

Herearesomegeneraltipstogetyoustarted.

n Gotosprint.com/supporttoaccesstroubleshootingandotherresources.

n TheknowledgebaseattheNETGEARwebsite(support.netgear.com)mayalsobeuseful.

OLED Display Is Dark

IftheOLEDdisplayisdark,turnitonusingtheNETGEAR341UManager.SeeTurningtheOLED

DisplayOnorOff.

Insufficient Signal Strength

Ifyouhaveinsufficientsignalstrength,aniconisdisplayedonthedevice’shomescreen,andonthe

NETGEAR341UManager’sStatussection.

Insufficientsignalstrength,indicatedby ,mayoccurbecause:

n Youareoutsidenetworkcoverageareas.

n Yourdevice’sinternalantennaispointinginthewrongdirection.

n Youareinornearastructurethatisblockingthesignal.

n Youarenearadevicethatiscausingradiosignalinterference.

n Anetworkoraccountproblemispreventingyoufromobtainingservice.

SeealsoImprovingSignalStrength.

Cannot Display the Home Page

YourWebbrowsermaydisplayanerrormessagewhenyoutrytodisplaythehomepage.Theerror

messagedependsonyourWebbrowser.

n “Couldnotconnecttoremoteserver”(Opera)

n “InternetExplorercannotdisplaythewebpage”(InternetExplorer)

n “Oops!Thislinkappearstobebroken”(GoogleChrome)

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Netgear Modem 341U User Manual Page 58