§ Other operating systems: Please see the user documentation for your operating
system or computer.
2. Select the Wi-Fi network provided by the NETGEAR Mingle Mobile Hotspot and connect
to it. (If prompted for a network key/security key/password, enter the Wi-Fi password.)
What Do I Do if I Forget the Main or Guest Wi-Fi
Password?
If you forget the Main Wi-Fi password.
● On the LCD screen:
§ The Main Wi-Fi password appears on the homescreen (if you have not configured it
to be hidden. See Displaying Main Wi-Fi Network Name and Password on LCD
Home Screen.)
● Log in to the Mingle Manager web page with the administrator password. In the Mingle
Manager, click Wi-Fi > Options.
If you forget the Guest Wi-Fi password.
● On the LCD screen, cycle through the screens (click the power button once to switch to
the next screen) to the Guest Wi-Fi screen. If Guest Wi-Fi is enabled, the password will
be shown.
Note: Remember that if you have chosen to randomize the Guest Wi-Fi password, it changes
each time the Guest Wi-Fi network is turned on. (See Randomizing the Guest Wi-Fi Password.)
What Do I Do if I Forget the Administrator
Password?
If you forget the Administrator Password.
■ Reset the software to default settings. You will need to call Virgin Mobile Customer
Support for assistance. (See Resetting to Factory Default Settings.)
If the Connection is “Always On,” Am I Always Being
Billed?
No. The connection to the network goes dormant after a period of inactivity, but the connection
can be re-established faster than having to reconnect. Billing occurs only when data is passed
across the network.
Frequently Asked Questions 100
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