Netgear WPNT121 User's Guide download pdf (Page 41)

4-1

v1.0, March 2006

Chapter 4

Troubleshooting

This chapter provides information about troubleshooting your Wireless USB 2.0 Adapter. After

each problem description, instructions are given to help you diagnose and solve the problem. For

information about connecting to wireless networks and the Internet, see “Connecting to Wireless

Networks and the Internet” in Chapter 2.

Also, for problems with accessing network resources, the Windows software might not be installed

and configured properly on your computers. Please refer to the link to “Internet Networking and

TCP/IP Addressing:” in Appendix B.

Troubleshooting Tips

Frequently Asked Questions

Use the information below to solve common problems you may encounter. Also, please refer to the

knowledge base on the NETGEAR Web site at http://kbserver.netgear.com/productst/wpnt121.asp.

Unless you can solve a problem right away, go online and upgrade to the latest firmware for your

adapter, using the link above.

Symptom Cause Solution

I can connect to an

access point, but I

cannot connect to

other computers on

the network or the

Internet.

This could be a

physical layer problem

or a network

configuration problem.

Check to make sure that the access point is physically

connected to the Ethernet network.

Make sure that the IP addresses and the Windows networking

parameters are all configured correctly.

Restart the cable or DSL modem, router, access point, and

notebook PC.

Refer to “A Road Map for ‘How to Get There From Here’” on

page 2-2 for additional suggestions.

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Netgear WPNT121 User's Guide Page 41