Netgear WC9500 User Manual

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Summary of Contents

Page 1 - ProSAFE Wireless Controller

350 East Plumeria DriveSan Jose, CA 95134USAJanuary, 2015202-11224-05ProSAFE Wireless Controller WC9500Reference Manual

Page 2 - Revision History

10ProSAFE Wireless Controller WC9500 Use the Reset Button to Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . 341Resolve Proble

Page 3

Configure the System and Network Settings and Register the Licenses 100ProSAFE Wireless Controller WC9500 The DHCP Server List shows the DHCP servers

Page 4 - Contents

Configure the System and Network Settings and Register the Licenses 101 ProSAFE Wireless Controller WC95007. Click the Add button.The new DHCP server

Page 5 - Register the Licenses

Configure the System and Network Settings and Register the Licenses 102ProSAFE Wireless Controller WC9500 The Edit DHCP Server pop-up screen displays:

Page 6

Configure the System and Network Settings and Register the Licenses 103 ProSAFE Wireless Controller WC9500Register Your LicensesMake sure that your li

Page 7

Configure the System and Network Settings and Register the Licenses 104ProSAFE Wireless Controller WC9500 The Server Settings screen displays:6. Conf

Page 8

Configure the System and Network Settings and Register the Licenses 105 ProSAFE Wireless Controller WC9500Register Your Licenses with the License Serv

Page 9 - Chapter 13 Troubleshooting

Configure the System and Network Settings and Register the Licenses 106ProSAFE Wireless Controller WC9500 7. Complete the fields in the Customer Info

Page 10

Configure the System and Network Settings and Register the Licenses 107 ProSAFE Wireless Controller WC95009. In the Registration Key field at the top

Page 11 - Introduction

Configure the System and Network Settings and Register the Licenses 108ProSAFE Wireless Controller WC9500 The Add Certificates screen displays:5. Con

Page 12 - Key Features and Capabilities

Configure the System and Network Settings and Register the Licenses 109 ProSAFE Wireless Controller WC9500 To configure the log settings and view the

Page 13

1111. IntroductionThis chapter includes the following sections:• Key Features and Capabilities• Package Contents• Hardware Features• WC9500 Wireless

Page 14 - Hardware Features

Configure the System and Network Settings and Register the Licenses 110ProSAFE Wireless Controller WC9500 - LOG_LEVEL_NOTICE. Notifications, warnings,

Page 15 - Table 1. LED functions

Configure the System and Network Settings and Register the Licenses 111 ProSAFE Wireless Controller WC9500The Log Settings screen displays:5. In the

Page 16 - Back Panel Features

Configure the System and Network Settings and Register the Licenses 112ProSAFE Wireless Controller WC9500 Configure Alarm Notification SettingsYou can

Page 17 - Figure 4. Product label

Configure the System and Network Settings and Register the Licenses 113 ProSAFE Wireless Controller WC95006. For each alarm severity for which you se

Page 18

Configure the System and Network Settings and Register the Licenses 114ProSAFE Wireless Controller WC9500 6. Click the Apply button.The changes are s

Page 19

11566. Manage Security Profiles and Profile GroupsThis chapter includes the following sections:• Wireless Security Profile Concepts• Manage Security

Page 20

Manage Security Profiles and Profile Groups 116ProSAFE Wireless Controller WC9500 Wireless Security Profile ConceptsProfiles are sets of configuration

Page 21 - Supported NETGEAR Antennas

Manage Security Profiles and Profile Groups 117 ProSAFE Wireless Controller WC9500For example, in an enterprise network in which all access points tha

Page 22

Manage Security Profiles and Profile Groups 118ProSAFE Wireless Controller WC9500 Note: You can configure profiles to function with different authenti

Page 23 - Maintenance and Support

Manage Security Profiles and Profile Groups 119 ProSAFE Wireless Controller WC9500Manage Security Profiles for the Basic Profile GroupThe basic profil

Page 24 - Scenarios

Introduction 12ProSAFE Wireless Controller WC9500 Key Features and CapabilitiesThe NETGEAR ProSAFE Wireless Controller WC9500 is a high-capacity, secu

Page 25

Manage Security Profiles and Profile Groups 120ProSAFE Wireless Controller WC9500 The Edit Profile (Basic) screen displays:Click + to add another prof

Page 26 - Profile Group Concepts

Manage Security Profiles and Profile Groups 121 ProSAFE Wireless Controller WC9500b. Select a profile from the Profiles menu.8. Click the Add button

Page 27

Manage Security Profiles and Profile Groups 122ProSAFE Wireless Controller WC9500 Authentication Settings sectionNote: The options that display onscre

Page 28 - System Planning Concepts

Manage Security Profiles and Profile Groups 123 ProSAFE Wireless Controller WC950010. Click the Apply button.The changes are saved.Change the Settings

Page 29 - DHCP Server

Manage Security Profiles and Profile Groups 124ProSAFE Wireless Controller WC9500 The changes are saved.Remove a Profile From the Basic Profile GroupY

Page 30

Manage Security Profiles and Profile Groups 125 ProSAFE Wireless Controller WC9500 To add an advanced profile group:1. Open a web browser. In the br

Page 31

Manage Security Profiles and Profile Groups 126ProSAFE Wireless Controller WC9500 The following table describes the fields that are shown for each pro

Page 32

Manage Security Profiles and Profile Groups 127 ProSAFE Wireless Controller WC9500 To add a security profile to an advanced profile group and configu

Page 33

Manage Security Profiles and Profile Groups 128ProSAFE Wireless Controller WC9500 Note: The authentication server settings that you specify on the Aut

Page 34

Manage Security Profiles and Profile Groups 129 ProSAFE Wireless Controller WC950010. Configure the settings as described in the following table.Setti

Page 35

Introduction 13 ProSAFE Wireless Controller WC9500• Security- Identity-based security authentication with an external RADIUS or LDAP (Active Directory

Page 36

Manage Security Profiles and Profile Groups 130ProSAFE Wireless Controller WC9500 Authentication Settings sectionNote: The options that display onscre

Page 37

Manage Security Profiles and Profile Groups 131 ProSAFE Wireless Controller WC950011. Click the Apply button.The changes are saved.Change the Settings

Page 38

Manage Security Profiles and Profile Groups 132ProSAFE Wireless Controller WC9500 For information about how to change the settings, see Configure a Pr

Page 39

Manage Security Profiles and Profile Groups 133 ProSAFE Wireless Controller WC9500Note: On the Edit Profile (Basic) or Edit Profile (Group-X) screen,

Page 40

Manage Security Profiles and Profile Groups 134ProSAFE Wireless Controller WC9500 Legacy 802.1x None To configure legacy 802.1x authentication:1. Set

Page 41

Manage Security Profiles and Profile Groups 135 ProSAFE Wireless Controller WC9500WPA & WPA2 with RadiusNote: Use this option if the network inclu

Page 42

Manage Security Profiles and Profile Groups 136ProSAFE Wireless Controller WC9500 Manage Authentication Servers and Authentication Server GroupsYou ca

Page 43

Manage Security Profiles and Profile Groups 137 ProSAFE Wireless Controller WC9500See the following configuration guidelines for external RADIUS serve

Page 44

Manage Security Profiles and Profile Groups 138ProSAFE Wireless Controller WC9500 The wireless controller’s login screen displays.2. Enter your user

Page 45 - RF Planning and Deployment

Manage Security Profiles and Profile Groups 139 ProSAFE Wireless Controller WC95006. Configure the settings that correspond to the selected authentic

Page 46 - RF Planning Overview

Introduction 14ProSAFE Wireless Controller WC9500 Package ContentsThe ProSAFE Wireless Controller WC9500 product package contains the following items:

Page 47

Manage Security Profiles and Profile Groups 140ProSAFE Wireless Controller WC9500 The changes are saved.For information about how to add an authentica

Page 48

Manage Security Profiles and Profile Groups 141 ProSAFE Wireless Controller WC9500The advanced Authentication Server screen displays:Click + to add an

Page 49 - Add a Building and Floors

Manage Security Profiles and Profile Groups 142ProSAFE Wireless Controller WC9500 Remove a RADIUS Authentication Server GroupYou can remove a RADIUS a

Page 50

Manage Security Profiles and Profile Groups 143 ProSAFE Wireless Controller WC9500Guidelines for External MAC AuthenticationNote the following externa

Page 51

Manage Security Profiles and Profile Groups 144ProSAFE Wireless Controller WC9500 The basic MAC Authentication screen displays:Note: As an option, you

Page 52

Manage Security Profiles and Profile Groups 145 ProSAFE Wireless Controller WC9500Remove a MAC Address from a Wireless Client ListYou can remove a MAC

Page 53 - Scale a Floor

Manage Security Profiles and Profile Groups 146ProSAFE Wireless Controller WC9500 2. Open a web browser. In the browser’s address field, type the wir

Page 54

Manage Security Profiles and Profile Groups 147 ProSAFE Wireless Controller WC9500 To set up a MAC authentication group:1. Open a web browser. In th

Page 55

Manage Security Profiles and Profile Groups 148ProSAFE Wireless Controller WC9500 9. Click the Apply button.The changes are saved.For information abo

Page 56

Manage Security Profiles and Profile Groups 149 ProSAFE Wireless Controller WC95002. Open a web browser. In the browser’s address field, type the wir

Page 57

Introduction 15 ProSAFE Wireless Controller WC9500From left to right, the wireless controller’s front panel shows the following counter, LEDs, button,

Page 58 - Add a WiFi Obstruction Area

Manage Security Profiles and Profile Groups 150ProSAFE Wireless Controller WC9500 Select an ACL for a Profile in an Advanced Profile GroupMAC authenti

Page 59

Manage Security Profiles and Profile Groups 151 ProSAFE Wireless Controller WC9500b. From the External Radius Server menu, select the external RADIUS

Page 60

15277. Discover and Manage Access PointsThis chapter includes the following sections:• Access Point Discovery Guidelines • Discover Access Points wi

Page 61 - Change the Name of a Building

Discover and Manage Access Points 153 ProSAFE Wireless Controller WC9500Access Point Discovery GuidelinesYou must run the Discovery Wizard for the wir

Page 62 - Duplicate a Single Floor

Discover and Manage Access Points 154ProSAFE Wireless Controller WC9500 How you must configure DHCP option 43 depends on the type of external DHCP se

Page 63 - Remove a Single Floor

Discover and Manage Access Points 155 ProSAFE Wireless Controller WC9500Note: Make sure that DHCP option 43 (vendor-specific information) is enabled o

Page 64

Discover and Manage Access Points 156ProSAFE Wireless Controller WC9500 The Discovery Wizard Step 2 of 2 : Select Access Points to manage screen displ

Page 65

Discover and Manage Access Points 157 ProSAFE Wireless Controller WC9500For information about the wireless controller’s DHCP server, see Manage the DH

Page 66

Discover and Manage Access Points 158ProSAFE Wireless Controller WC9500 After the access points are added to the Managed AP List, the wireless control

Page 67

Discover and Manage Access Points 159 ProSAFE Wireless Controller WC9500By default, the IP address is 192.168.0.250.The wireless controller’s login sc

Page 68 - Signal strength at

Introduction 16ProSAFE Wireless Controller WC9500 Back Panel FeaturesThe wireless controller comes with a single internal power supply but supports an

Page 69

Discover and Manage Access Points 160ProSAFE Wireless Controller WC9500 7. In the Range 1 section, fill in the Start IP and End IP fields.These IP ad

Page 70 - 7. Click the AP

Discover and Manage Access Points 161 ProSAFE Wireless Controller WC9500If the discovery results are not what you expect, check the following:• Access

Page 71

Discover and Manage Access Points 162ProSAFE Wireless Controller WC9500 The Managed AP List screen displays. Because this screen is wide, it is shown

Page 72

Discover and Manage Access Points 163 ProSAFE Wireless Controller WC9500Manage the Managed AP ListAfter you add discovered access points to the Manage

Page 73

Discover and Manage Access Points 164ProSAFE Wireless Controller WC9500 The Managed AP List screen shows the following entries for each access point t

Page 74

Discover and Manage Access Points 165 ProSAFE Wireless Controller WC9500Change Access Point Information on the Managed AP ListFor each individual acce

Page 75

Discover and Manage Access Points 166ProSAFE Wireless Controller WC9500 The Edit Access Point screen displays:7. Configure the settings as described

Page 76

Discover and Manage Access Points 167 ProSAFE Wireless Controller WC9500Group The group to which the access point is assigned. After the access point

Page 77

Discover and Manage Access Points 168ProSAFE Wireless Controller WC9500 8. Click the Apply button.The changes are saved.9. Click the Back button.The

Page 78

Discover and Manage Access Points 169 ProSAFE Wireless Controller WC9500The wireless controller’s web management interface opens and displays the Summ

Page 79

Introduction 17 ProSAFE Wireless Controller WC9500From left to right, the wireless controller’s back panel components are as follows:• Power supply. 1

Page 80

Discover and Manage Access Points 170ProSAFE Wireless Controller WC9500 The settings are described in the following table.Setting DescriptionIP The IP

Page 81

Discover and Manage Access Points 171 ProSAFE Wireless Controller WC9500Tip: To view all members of a profile group, sort the access points by profile

Page 82 - Access points

17288. Configure Wireless and QoS SettingsThis chapter includes the following sections:• Basic and Advanced Wireless and QoS Configuration Concepts•

Page 83

Configure Wireless and QoS Settings 173 ProSAFE Wireless Controller WC9500Basic and Advanced Wireless and QoS Configuration ConceptsIt is important to

Page 84 - Overview

Configure Wireless and QoS Settings 174ProSAFE Wireless Controller WC9500 The wireless controller’s login screen displays.2. Enter your user name and

Page 85

Configure Wireless and QoS Settings 175 ProSAFE Wireless Controller WC9500Configure the Radio for an Advanced Profile GroupYou can schedule the radio

Page 86

Configure Wireless and QoS Settings 176ProSAFE Wireless Controller WC9500 6. Configure the settings as described in the following table.Setting Descr

Page 87

Configure Wireless and QoS Settings 177 ProSAFE Wireless Controller WC9500• At least one access point must be assigned to the profile group for the ra

Page 88

Configure Wireless and QoS Settings 178ProSAFE Wireless Controller WC9500 5. Click the tab for the radio for which you want to configure the wireless

Page 89

Configure Wireless and QoS Settings 179 ProSAFE Wireless Controller WC9500Beacon Interval (100-1000) Enter the time interval for each beacon transmiss

Page 90

Introduction 18ProSAFE Wireless Controller WC9500 The WC9500 wireless controller system supports the following NETGEAR ProSAFE access point models:• W

Page 91

Configure Wireless and QoS Settings 180ProSAFE Wireless Controller WC9500 8. Click the Apply button.The changes are saved.Override Channel and Transm

Page 92

Configure Wireless and QoS Settings 181 ProSAFE Wireless Controller WC9500 To override the channel and transmission power for individual access point

Page 93

Configure Wireless and QoS Settings 182ProSAFE Wireless Controller WC9500 5. Click the tab for the radio for which you want to configure the wireless

Page 94 - Manage the Time Settings

Configure Wireless and QoS Settings 183 ProSAFE Wireless Controller WC9500The wireless controller’s web management interface opens and displays the Su

Page 95 - Management VLAN Concepts

Configure Wireless and QoS Settings 184ProSAFE Wireless Controller WC9500 Setting DescriptionWireless Mode The selections that are available depend on

Page 96 - Link Aggregation Concepts

Configure Wireless and QoS Settings 185 ProSAFE Wireless Controller WC9500AMPDU (802.11n only)Select the enable radio button to allow the aggregation

Page 97

Configure Wireless and QoS Settings 186ProSAFE Wireless Controller WC9500 9. Click the Apply button.The changes are saved.Override Channel and Transm

Page 98 - Manage the DHCP Server

Configure Wireless and QoS Settings 187 ProSAFE Wireless Controller WC9500If you did not yet personalize your user name and password, enter admin for

Page 99 - Add a DHCP Server

Configure Wireless and QoS Settings 188ProSAFE Wireless Controller WC9500 7. Configure the settings in the table at the bottom of the screen as descr

Page 100 - 5. Click the Add button

Configure Wireless and QoS Settings 189 ProSAFE Wireless Controller WC9500To adhere to best practices when adjusting channel allocation, NETGEAR recom

Page 101

Introduction 19 ProSAFE Wireless Controller WC9500A WC9500 wireless controller system supports the following access points:• WN370 ProSAFE Wall Mounte

Page 102 - Remove a DHCP Server

Configure Wireless and QoS Settings 190ProSAFE Wireless Controller WC9500 The Channel Allocation screen displays:5. Configure the settings as describ

Page 103 - Register Your Licenses

Configure Wireless and QoS Settings 191 ProSAFE Wireless Controller WC9500IMPORTANT:Changing channels might temporarily affect traffic on the managed

Page 104 - The changes are saved

Configure Wireless and QoS Settings 192ProSAFE Wireless Controller WC9500 coverage hole. In such a situation, the other access points increase their t

Page 105 -  To register your licenses:

Configure Wireless and QoS Settings 193 ProSAFE Wireless Controller WC9500If you did not yet personalize your user name and password, enter admin for

Page 106

Configure Wireless and QoS Settings 194ProSAFE Wireless Controller WC9500 Automatic Tx Power Control Select the enable radio button to enable automati

Page 107 - Manage Certificates

Configure Wireless and QoS Settings 195 ProSAFE Wireless Controller WC95006. Click the Apply button.The changes are saved.Configure Radio Frequency M

Page 108 - Settings

Configure Wireless and QoS Settings 196ProSAFE Wireless Controller WC9500 The advanced RF Management screen displays:5. Click the tab for the profile

Page 109

Configure Wireless and QoS Settings 197 ProSAFE Wireless Controller WC95007. Click the Apply button.The changes are saved.WLAN HealingMaximum Neighbo

Page 110 - Configure Syslog Settings

Configure Wireless and QoS Settings 198ProSAFE Wireless Controller WC9500 Manage the Preferred BandsThis feature applies only to WNDAP620 access point

Page 111 - 6. Click the Apply button

Configure Wireless and QoS Settings 199 ProSAFE Wireless Controller WC95005. Select one of the following radio buttons:• 802.11b/bg/ng. The WNDAP620

Page 112 -  To configure alarm actions:

2ProSAFE Wireless Controller WC9500 SupportThank you for selecting NETGEAR products. After installing your device, locate the serial number on the la

Page 113 - Setting Description

Introduction 20ProSAFE Wireless Controller WC9500 • WNDAP360 ProSAFE Dual Band Wireless-N Access Point- Supports 802.11a, 802.11b, 802.11g, and 802.11

Page 114

Configure Wireless and QoS Settings 200ProSAFE Wireless Controller WC9500 The advanced Preferred Band screen displays:5. Select one of the following

Page 115 - Profile Groups

Configure Wireless and QoS Settings 201 ProSAFE Wireless Controller WC9500• Best Effort. The medium priority queue with medium delay is given to this

Page 116 - Small WLAN Networks

Configure Wireless and QoS Settings 202ProSAFE Wireless Controller WC9500 The Advanced QoS Settings screen displays:5. Click the tab for the profile

Page 117 - Profile Naming Conventions

Configure Wireless and QoS Settings 203 ProSAFE Wireless Controller WC95008. Click the Apply button.The changes are saved.CwMin Specify an upper limi

Page 118

Configure Wireless and QoS Settings 204ProSAFE Wireless Controller WC9500 Manage Load BalancingLoad balancing lets you balance wireless clients over t

Page 119

Configure Wireless and QoS Settings 205 ProSAFE Wireless Controller WC9500Configure Load BalancingYou can configure load balancing for each model of t

Page 120

Configure Wireless and QoS Settings 206ProSAFE Wireless Controller WC9500 6. Configure the settings as described in the following table.Setting Descr

Page 121

Configure Wireless and QoS Settings 207 ProSAFE Wireless Controller WC9500A setting of 0 percent can work well for profiles that are used for managem

Page 122

Configure Wireless and QoS Settings 208ProSAFE Wireless Controller WC9500 You can drag the sliders to adjust the values in the Rate Limit fields to th

Page 123

Configure Wireless and QoS Settings 209 ProSAFE Wireless Controller WC9500The screen provides a tab for each group. For each group, the screen provide

Page 124 - Add an Advanced Profile Group

Introduction 21 ProSAFE Wireless Controller WC9500For product documentation and firmware, visit http://support.netgear.com/product/WNDAP660.Supported

Page 125

Configure Wireless and QoS Settings 210ProSAFE Wireless Controller WC9500 5. Select a radio button:• Enable all LEDs. All LEDs function normally. Thi

Page 126

Configure Wireless and QoS Settings 211 ProSAFE Wireless Controller WC9500The screen provides a tab for each group.5. Click the tab for the profile g

Page 127

21299. Manage Rogue Access Points, Guest Network Access, and UsersThis chapter includes the following sections:• Manage Rogue Access Points• Manage

Page 128

Manage Rogue Access Points, Guest Network Access, and Users 213 ProSAFE Wireless Controller WC9500Manage Rogue Access PointsThe wireless controller ca

Page 129

Manage Rogue Access Points, Guest Network Access, and Users 214ProSAFE Wireless Controller WC9500 If you did not yet personalize your user name and pa

Page 130

Manage Rogue Access Points, Guest Network Access, and Users 215 ProSAFE Wireless Controller WC9500detected. A rogue access point acquired both a wirel

Page 131

Manage Rogue Access Points, Guest Network Access, and Users 216ProSAFE Wireless Controller WC9500 Note: As an option, you can import a list of access

Page 132

Manage Rogue Access Points, Guest Network Access, and Users 217 ProSAFE Wireless Controller WC9500The wireless controller’s web management interface o

Page 133

Manage Rogue Access Points, Guest Network Access, and Users 218ProSAFE Wireless Controller WC9500 When you configure a captive portal, you can use eit

Page 134

Manage Rogue Access Points, Guest Network Access, and Users 219 ProSAFE Wireless Controller WC9500 To configure a guest portal or a captive portal:1.

Page 135

Introduction 22ProSAFE Wireless Controller WC9500 • Discover Access Points in the Network and Provision IP Addresses and Firmware- Discover access poi

Page 136 - Server Groups

Manage Rogue Access Points, Guest Network Access, and Users 220ProSAFE Wireless Controller WC9500 5. Configure the settings as described in the follo

Page 137

Manage Rogue Access Points, Guest Network Access, and Users 221 ProSAFE Wireless Controller WC9500The default URL for the captive portal is http://192

Page 138

Manage Rogue Access Points, Guest Network Access, and Users 222ProSAFE Wireless Controller WC9500 Manage Users, Accounts, and PasswordsThe wireless co

Page 139

Manage Rogue Access Points, Guest Network Access, and Users 223 ProSAFE Wireless Controller WC9500Add a Management UserYou can add an administrator, a

Page 140

Manage Rogue Access Points, Guest Network Access, and Users 224ProSAFE Wireless Controller WC9500 The Add User pop-up screen displays.6. Configure th

Page 141

Manage Rogue Access Points, Guest Network Access, and Users 225 ProSAFE Wireless Controller WC9500If you did not yet personalize your user name and pa

Page 142

Manage Rogue Access Points, Guest Network Access, and Users 226ProSAFE Wireless Controller WC9500 7. Configure the client settings as described in th

Page 143

Manage Rogue Access Points, Guest Network Access, and Users 227 ProSAFE Wireless Controller WC9500The following figure contains some account examples.

Page 144

Manage Rogue Access Points, Guest Network Access, and Users 228ProSAFE Wireless Controller WC9500 7. Configure the account settings as described in t

Page 145 - Import a MAC List from a File

Manage Rogue Access Points, Guest Network Access, and Users 229 ProSAFE Wireless Controller WC9500The wireless controller’s web management interface o

Page 146

Introduction 23 ProSAFE Wireless Controller WC9500• Monitor the Network and Its Components- Monitor the status of all wireless devices. View the statu

Page 147

Manage Rogue Access Points, Guest Network Access, and Users 230ProSAFE Wireless Controller WC9500 10. To preview the logo and message, click the PREVI

Page 148

Manage Rogue Access Points, Guest Network Access, and Users 231 ProSAFE Wireless Controller WC9500The following figure contains some account examples.

Page 149

Manage Rogue Access Points, Guest Network Access, and Users 232ProSAFE Wireless Controller WC9500 8. Click the Apply button.The changes are saved. Th

Page 150

Manage Rogue Access Points, Guest Network Access, and Users 233 ProSAFE Wireless Controller WC95005. Click the Captive Portal Users tab.The following

Page 151

Manage Rogue Access Points, Guest Network Access, and Users 234ProSAFE Wireless Controller WC9500 7. Configure the user settings as described in the

Page 152 - Discover and Manage Access

Manage Rogue Access Points, Guest Network Access, and Users 235 ProSAFE Wireless Controller WC9500Change the Settings for a User or AccountYou can cha

Page 153 - Layer 3 Discovery Guidelines

Manage Rogue Access Points, Guest Network Access, and Users 236ProSAFE Wireless Controller WC9500 Remove Users or AccountsYou can change or remove one

Page 154 - Points in a Layer 2 Subnet

Manage Rogue Access Points, Guest Network Access, and Users 237 ProSAFE Wireless Controller WC9500By default, the IP address is 192.168.0.250.The wire

Page 155

2381010. Maintain the Wireless Controller and Access PointsThis chapter includes the following sections:• Manage the Configuration File or Upgrad

Page 156

Maintain the Wireless Controller and Access Points 239 ProSAFE Wireless Controller WC9500Manage the Configuration File or Upgrade the FirmwareThis sec

Page 157

2422. System Planning and Deployment ScenariosThis chapter includes the following sections:• Basic and Advanced Setting Concepts• Profile Group Conc

Page 158

Maintain the Wireless Controller and Access Points 240ProSAFE Wireless Controller WC9500 The Backup/Restore screen displays:5. Click the Backup butto

Page 159

Maintain the Wireless Controller and Access Points 241 ProSAFE Wireless Controller WC9500WARNING:When you click the Apply button to restore the config

Page 160

Maintain the Wireless Controller and Access Points 242ProSAFE Wireless Controller WC9500  To upgrade the firmware:1. Download the firmware from NETG

Page 161

Maintain the Wireless Controller and Access Points 243 ProSAFE Wireless Controller WC95006. Configure the settings as described in the following tabl

Page 162

Maintain the Wireless Controller and Access Points 244ProSAFE Wireless Controller WC9500 WARNING:When you click the Apply button and the Now radio but

Page 163 - Manage the Managed AP List

Maintain the Wireless Controller and Access Points 245 ProSAFE Wireless Controller WC9500The Reboot/Reset Controllers screen displays:5. Select the r

Page 164

Maintain the Wireless Controller and Access Points 246ProSAFE Wireless Controller WC9500 4. Select Maintenance > Reboot/Reset > Controllers.The

Page 165

Maintain the Wireless Controller and Access Points 247 ProSAFE Wireless Controller WC9500The wireless controller’s web management interface opens and

Page 166

Maintain the Wireless Controller and Access Points 248ProSAFE Wireless Controller WC9500  To enable and configure SNMP:1. Open a web browser. In the

Page 167

Maintain the Wireless Controller and Access Points 249 ProSAFE Wireless Controller WC95006. Click the Apply button.The changes are saved.Specify Sess

Page 168

System Planning and Deployment Scenarios 25 ProSAFE Wireless Controller WC9500Basic and Advanced Setting ConceptsYou can deploy the wireless controlle

Page 169

Maintain the Wireless Controller and Access Points 250ProSAFE Wireless Controller WC9500 6. Click the Apply button.The changes are saved.Manage the S

Page 170

Maintain the Wireless Controller and Access Points 251 ProSAFE Wireless Controller WC9500The Query System Logs screen displays:5. (Optional) In the S

Page 171

Maintain the Wireless Controller and Access Points 252ProSAFE Wireless Controller WC9500 If any logs are available, they are displayed onscreen:8. (O

Page 172 - Configure Wireless and QoS

Maintain the Wireless Controller and Access Points 253 ProSAFE Wireless Controller WC95004. Select Maintenance > Logs & Alerts > Logs.The Q

Page 173 - Configure the Radio

Maintain the Wireless Controller and Access Points 254ProSAFE Wireless Controller WC9500 • Stacking events. Stacking events such as a slave wireless c

Page 174

Maintain the Wireless Controller and Access Points 255 ProSAFE Wireless Controller WC95005. If the table contains many entries, navigate through the

Page 175

Maintain the Wireless Controller and Access Points 256ProSAFE Wireless Controller WC9500 The RF Events screen displays:5. If the table contains many

Page 176 - Configure Wireless Settings

Maintain the Wireless Controller and Access Points 257 ProSAFE Wireless Controller WC95003. Click the Login button.The wireless controller’s web mana

Page 177

Maintain the Wireless Controller and Access Points 258ProSAFE Wireless Controller WC9500  To view rate-limit events:1. Open a web browser. In the br

Page 178

Maintain the Wireless Controller and Access Points 259 ProSAFE Wireless Controller WC9500• Export. Saves the events to your computer. To save the even

Page 179

System Planning and Deployment Scenarios 26ProSAFE Wireless Controller WC9500 Before you start the configuration of your wireless controller, decide w

Page 180

Maintain the Wireless Controller and Access Points 260ProSAFE Wireless Controller WC9500 6. (Optional) Click one of the following buttons:• Refresh.

Page 181

Maintain the Wireless Controller and Access Points 261 ProSAFE Wireless Controller WC95005. If the table contains many entries, navigate through the

Page 182

Maintain the Wireless Controller and Access Points 262ProSAFE Wireless Controller WC9500 If you did not yet personalize your user name and password, e

Page 183

Maintain the Wireless Controller and Access Points 263 ProSAFE Wireless Controller WC95006. (Optional) Click the Refresh button.Your license informat

Page 184

Maintain the Wireless Controller and Access Points 264ProSAFE Wireless Controller WC9500 The Advanced screen displays.8. Click the Replace button.The

Page 185

Maintain the Wireless Controller and Access Points 265 ProSAFE Wireless Controller WC9500The Reboot Access Points screen displays:5. (Optional) In th

Page 186 - Profile Group

Maintain the Wireless Controller and Access Points 266ProSAFE Wireless Controller WC9500 Change the Multicast Firmware Upgrade SettingsBy default, the

Page 187

Maintain the Wireless Controller and Access Points 267 ProSAFE Wireless Controller WC9500The changes are saved.Disable Multicast Firmware UpgradeThere

Page 188 - Configure Channels

2681111. Manage Stacking and RedundancyThis chapter includes the following sections:• Stacking Concepts• Configure a Stack• Remove a Wireless Contro

Page 189

Manage Stacking and Redundancy 269 ProSAFE Wireless Controller WC9500Stacking ConceptsThe wireless controller supports stacking of up to three units f

Page 190

Group-1Group-2Group-3Group-4Group-6Group-7Group-82.4 GHz radio5 GHzradioSecurity profilesSecurity profiles1234567812345678Group-5System Planning and D

Page 191 - Radio Frequency Concepts

Manage Stacking and Redundancy 270ProSAFE Wireless Controller WC9500 Stacking allows wireless clients to roam from an access point that is managed by

Page 192 - WLAN Healing Concepts

Manage Stacking and Redundancy 271 ProSAFE Wireless Controller WC9500Configure a StackA stack can consist of up to three wireless controllers, one of

Page 193

Manage Stacking and Redundancy 272ProSAFE Wireless Controller WC9500 The Add Settings pop-up screen displays:6. Configure the settings as described i

Page 194

Manage Stacking and Redundancy 273 ProSAFE Wireless Controller WC9500The Stacking table shows the following fields:Setting DescriptionRole The role or

Page 195

Manage Stacking and Redundancy 274ProSAFE Wireless Controller WC9500 2. Enter your user name and password.If you did not yet personalize your user na

Page 196

Manage Stacking and Redundancy 275 ProSAFE Wireless Controller WC9500controller to configure, this selection carries through to other screens of the w

Page 197

Manage Stacking and Redundancy 276ProSAFE Wireless Controller WC9500 The IP address of the other wireless controller in the stack displays in the cont

Page 198 - Manage the Preferred Bands

Manage Stacking and Redundancy 277 ProSAFE Wireless Controller WC95007. To change back to the original wireless controller, in the controller selecti

Page 199

Manage Stacking and Redundancy 278ProSAFE Wireless Controller WC9500 Manage Redundancy for a Single Controller The wireless controller supports 1:1 re

Page 200 - Quality of Service Concepts

Manage Stacking and Redundancy 279 ProSAFE Wireless Controller WC9500Example of a Redundancy ConfigurationThe following figure shows a configuration w

Page 201

System Planning and Deployment Scenarios 28ProSAFE Wireless Controller WC9500 System Planning ConceptsThis section includes the following subsections:

Page 202

Manage Stacking and Redundancy 280ProSAFE Wireless Controller WC9500 Configure a Single Controller with RedundancyTo enable redundancy, configure the

Page 203 - 8. Click the Apply button

Manage Stacking and Redundancy 281 ProSAFE Wireless Controller WC95006. Configure the settings as described in the following table.Setting Descriptio

Page 204 - Manage Load Balancing

Manage Stacking and Redundancy 282ProSAFE Wireless Controller WC9500 WARNING:Enabling redundancy causes the wireless controller to reboot, which might

Page 205 - Configure Load Balancing

Manage Stacking and Redundancy 283 ProSAFE Wireless Controller WC9500then takes ownership of the controller IP address of the primary controller and t

Page 206 - Manage Rate Limiting

Manage Stacking and Redundancy 284ProSAFE Wireless Controller WC9500 Figure 16. Primary and redundant controllers in an N:1 configuration before a fai

Page 207

Manage Stacking and Redundancy 285 ProSAFE Wireless Controller WC9500The following figure shows an N:1 configuration with three primary controllers an

Page 208

Manage Stacking and Redundancy 286ProSAFE Wireless Controller WC9500 The Redundancy screen displays.5. Select the Enable Redundancy check box. The Re

Page 209

Manage Stacking and Redundancy 287 ProSAFE Wireless Controller WC9500The settings, including the nonconfigurable fields, are described in the followin

Page 210

Manage Stacking and Redundancy 288ProSAFE Wireless Controller WC9500 If you did not yet personalize your user name and password, enter admin for the u

Page 211

Manage Stacking and Redundancy 289 ProSAFE Wireless Controller WC95007. Click the Apply button.The changes are saved.The modified local IP address of

Page 212 - Manage Rogue Access Points

System Planning and Deployment Scenarios 29 ProSAFE Wireless Controller WC9500packets that are sent from the wireless controller do not carry the 802.

Page 213

2901212. Monitor the Wireless Network and Its ComponentsThis chapter includes the following sections:• Monitor the Network• Monitor the Wireles

Page 214 - Classify Rogue Access Points

Monitor the Wireless Network and Its Components 291 ProSAFE Wireless Controller WC9500Monitor the NetworkNote: The Network configuration menu tab disp

Page 215

Monitor the Wireless Network and Its Components 292ProSAFE Wireless Controller WC9500 4. Select Monitor > Network > Summary.The following table

Page 216 - 00:00:11:11:22:25

Monitor the Wireless Network and Its Components 293 ProSAFE Wireless Controller WC95005. To sort the Stacking/Redundancy Status table, click the doub

Page 217 - Manage Guest Network Access

Monitor the Wireless Network and Its Components 294ProSAFE Wireless Controller WC9500 If you did not yet personalize your user name and password, ente

Page 218 - Configure a Portal

Monitor the Wireless Network and Its Components 295 ProSAFE Wireless Controller WC9500View the Access Points in the NetworkYou can monitor all managed

Page 219

Monitor the Wireless Network and Its Components 296ProSAFE Wireless Controller WC9500 The following table describes the fields of the Access Point tab

Page 220

Monitor the Wireless Network and Its Components 297 ProSAFE Wireless Controller WC95005. To sort the table, click the double triangle icon or single

Page 221

Monitor the Wireless Network and Its Components 298ProSAFE Wireless Controller WC9500 The AP Details pop-up screen displays. Because this screen is ta

Page 222 - User and Account Concepts

Monitor the Wireless Network and Its Components 299 ProSAFE Wireless Controller WC9500The following table describes the fields of the AP Details scree

Page 223 - Add a Management User

3 ProSAFE Wireless Controller WC9500202-11224-04 (continued)January 2015 (continued)Added the following features: (continued)• Capability to locate

Page 224 - Add a WiFi User

System Planning and Deployment Scenarios 30ProSAFE Wireless Controller WC9500 The encryption option that you can select depends upon the authenticatio

Page 225

Monitor the Wireless Network and Its Components 300ProSAFE Wireless Controller WC9500 11. Click the OK button.The AP Details screen closes, and the ne

Page 226 - Add a Captive Portal Account

Monitor the Wireless Network and Its Components 301 ProSAFE Wireless Controller WC9500The following table describes the fields of the network Clients

Page 227 - 6. Click the Add button

Monitor the Wireless Network and Its Components 302ProSAFE Wireless Controller WC9500 5. To sort the table, click the double triangle icon or single

Page 228

Monitor the Wireless Network and Its Components 303 ProSAFE Wireless Controller WC9500c. To display details about the client, point to the client.A p

Page 229

Monitor the Wireless Network and Its Components 304ProSAFE Wireless Controller WC9500 12. Click the OK button.The Client Details screen closes, and th

Page 230 - Add a Captive Portal User

Monitor the Wireless Network and Its Components 305 ProSAFE Wireless Controller WC9500The wireless controller’s web management interface opens and dis

Page 231

Monitor the Wireless Network and Its Components 306ProSAFE Wireless Controller WC9500 7. If the table contains many entries, navigate through the tab

Page 232

Monitor the Wireless Network and Its Components 307 ProSAFE Wireless Controller WC95002. Enter your user name and password.If you did not yet persona

Page 233

Monitor the Wireless Network and Its Components 308ProSAFE Wireless Controller WC9500 5. To sort a table, click the double triangle icon or single tr

Page 234

Monitor the Wireless Network and Its Components 309 ProSAFE Wireless Controller WC9500The wireless controller’s login screen displays.2. Enter your u

Page 235

System Planning and Deployment Scenarios 31 ProSAFE Wireless Controller WC9500High-Level Configuration ExamplesThis section includes the following sub

Page 236 - Remove Users or Accounts

Monitor the Wireless Network and Its Components 310ProSAFE Wireless Controller WC9500 View Access Points that the Wireless Controller ManagesYou can m

Page 237

Monitor the Wireless Network and Its Components 311 ProSAFE Wireless Controller WC9500The following table describes the fields of the Access Point tab

Page 238

Monitor the Wireless Network and Its Components 312ProSAFE Wireless Controller WC9500 5. To sort the table, click the double triangle icon or single

Page 239

Monitor the Wireless Network and Its Components 313 ProSAFE Wireless Controller WC9500The AP Details pop-up screen displays. Because this screen is ta

Page 240

Monitor the Wireless Network and Its Components 314ProSAFE Wireless Controller WC9500 The following table describes the fields of the AP Details scree

Page 241 - Upgrade the Firmware

Monitor the Wireless Network and Its Components 315 ProSAFE Wireless Controller WC950011. Click the OK button.The AP Details screen closes, and the Ac

Page 242 -  To upgrade the firmware:

Monitor the Wireless Network and Its Components 316ProSAFE Wireless Controller WC9500 The following table describes the fields of the Clients table:It

Page 243

Monitor the Wireless Network and Its Components 317 ProSAFE Wireless Controller WC95005. To sort the table, click the double triangle icon or single

Page 244

Monitor the Wireless Network and Its Components 318ProSAFE Wireless Controller WC9500 d. To close the floor plan, click the Back button.The Clients s

Page 245 - Reset the Wireless Controller

Monitor the Wireless Network and Its Components 319 ProSAFE Wireless Controller WC950012. Click the OK button.The Client Details screen closes, and th

Page 246 - Manage External Storage

System Planning and Deployment Scenarios 32ProSAFE Wireless Controller WC9500 Single Controller Configuration with Advanced Profile GroupsA more compl

Page 247 - Manage Remote Access

Monitor the Wireless Network and Its Components 320ProSAFE Wireless Controller WC9500 4. Select Monitor > Controller > Neighboring Clients.The

Page 248

Monitor the Wireless Network and Its Components 321 ProSAFE Wireless Controller WC9500View Neighboring Access Points that the Wireless Controller Does

Page 249 - Specify Session Time-Outs

Monitor the Wireless Network and Its Components 322ProSAFE Wireless Controller WC9500 5. To sort the table, click the double triangle icon or single

Page 250 - Manage the System Logs

Monitor the Wireless Network and Its Components 323 ProSAFE Wireless Controller WC95004. Select Monitor > Controller > Profiles.The following t

Page 251

Monitor the Wireless Network and Its Components 324ProSAFE Wireless Controller WC9500 • To change the number of entries onscreen, from the Entry Per P

Page 252 - Save the System Logs

Monitor the Wireless Network and Its Components 325 ProSAFE Wireless Controller WC9500The following table describes the fields of the DHCP Leases tabl

Page 253 - View Alerts and Events

Monitor the Wireless Network and Its Components 326ProSAFE Wireless Controller WC9500 If you did not yet personalize your user name and password, ente

Page 254 - View System Alerts

Monitor the Wireless Network and Its Components 327 ProSAFE Wireless Controller WC95009. To clear all information from the screen and from memory, cl

Page 255 - View Radio Frequency Events

Monitor the Wireless Network and Its Components 328ProSAFE Wireless Controller WC9500 The Active SSID table for the selected SSID displays. Because th

Page 256 - View Load-Balancing Events

Monitor the Wireless Network and Its Components 329 ProSAFE Wireless Controller WC95006. To sort the table, click the double triangle icon or single

Page 257 - View Rate-Limit Events

System Planning and Deployment Scenarios 33 ProSAFE Wireless Controller WC9500Stacked Controller ConfigurationA stacked controller configuration can c

Page 258 -  To view rate-limit events:

Monitor the Wireless Network and Its Components 330ProSAFE Wireless Controller WC9500 The AP Details pop-up screen displays. Because this screen is ta

Page 259 - View Redundancy Events

Monitor the Wireless Network and Its Components 331 ProSAFE Wireless Controller WC9500The following table describes the fields of the AP Details scree

Page 260 - View Stacking Events

Monitor the Wireless Network and Its Components 332ProSAFE Wireless Controller WC9500 11. Click the OK button.The AP Details screen closes, and the SS

Page 261 - Manage Licenses

Monitor the Wireless Network and Its Components 333 ProSAFE Wireless Controller WC9500Because this screen is a wide screen, it is shown in the followi

Page 262

Monitor the Wireless Network and Its Components 334ProSAFE Wireless Controller WC9500 5. To sort the table, click the double triangle icon or single

Page 263 - Retrieve Your Licenses

ClientAccess pointMonitor the Wireless Network and Its Components 335 ProSAFE Wireless Controller WC9500c. To display details about the client, point

Page 264 - Reboot Access Points

Monitor the Wireless Network and Its Components 336ProSAFE Wireless Controller WC9500 The following table describes the fields of the Client Details s

Page 265

3371313. TroubleshootingThis chapter includes the following sections:• Troubleshoot Basic Functioning• Troubleshoot the Web Management Interface• Tr

Page 266 - The default number is 69

Troubleshooting 338ProSAFE Wireless Controller WC9500 Troubleshoot Basic FunctioningAfter you turn on power to the wireless controller, verify that th

Page 267

Troubleshooting 339 ProSAFE Wireless Controller WC9500Troubleshoot the Web Management InterfaceIf you are unable to access the wireless controller’s w

Page 268

System Planning and Deployment Scenarios 34ProSAFE Wireless Controller WC9500 Management VLAN and Data VLAN StrategiesIf your network includes 10 or m

Page 269 - Stacking Concepts

Troubleshooting 340ProSAFE Wireless Controller WC9500 Check the Internet BrowserIf the Ethernet cabling and IP address configuration are fine, the Int

Page 270

Troubleshooting 341 ProSAFE Wireless Controller WC9500If the path is not working, you see this message:Request timed outIf the path is not functioning

Page 271 - Configure a Stack

Troubleshooting 342ProSAFE Wireless Controller WC9500 Resolve Problems with Access PointsIf you encounter access point discovery or connection problem

Page 272

Troubleshooting 343 ProSAFE Wireless Controller WC9500Manage the DHCP Server on page 98). When a DHCP server becomes available, the access point can

Page 273

Troubleshooting 344ProSAFE Wireless Controller WC9500 The Ping screen displays:5. In the Ping Count field, enter the number of ping packets to be sen

Page 274

Troubleshooting 345 ProSAFE Wireless Controller WC9500The wireless controller’s web management interface opens and displays the Summary screen.4. Sel

Page 275

346AA. Factory Default Settings, Technical Specifications, and Passwords RequirementsThis appendix includes the following sections:• Factory Default

Page 276

Factory Default Settings, Technical Specifications, and Passwords Requirements347 ProSAFE Wireless Controller WC9500Factory Default SettingsYou can r

Page 277

Factory Default Settings, Technical Specifications, and Passwords Requirements348ProSAFE Wireless Controller WC9500 Technical SpecificationsThe follo

Page 278 - VRRP Redundancy Concepts

Factory Default Settings, Technical Specifications, and Passwords Requirements349 ProSAFE Wireless Controller WC9500Password RequirementsThe followin

Page 279 - VRRP ID 123

System Planning and Deployment Scenarios 35 ProSAFE Wireless Controller WC9500The following illustration shows a simplified view of how you can use VL

Page 280

Factory Default Settings, Technical Specifications, and Passwords Requirements350ProSAFE Wireless Controller WC9500 Advanced profile:1. Select Config

Page 281

351IndexNumerics1U rack 3482.4 GHz and 5 GHz channels 190802.11 wireless modes 178, 184802.1Q VLAN header 28, 96AAC power supplies 17access point prof

Page 282 - VRRP N:1 Redundancy Concepts

352ProSAFE Wireless Controller WC9500 aggregated MAC protocol data unit (AMPDU) 179, 185aggregation length 179, 184aggregation, links 96AIFS (arbitra

Page 283

353 ProSAFE Wireless Controller WC9500date, troubleshooting 341default profile group. See basic profile group.default settings 15, 341, 347delivery t

Page 284

354ProSAFE Wireless Controller WC9500 Kkeys, licenses 107, 263known rogue access points 216Llabel, bottom 17LAG (link aggregation group) 98LAN path,

Page 285

355 ProSAFE Wireless Controller WC9500QQoS (quality of service) 200Rrack-mounting 90radio frequency (RF)logs, viewing and saving 255management 191obs

Page 286

356ProSAFE Wireless Controller WC9500 described 15troubleshooting 338storage, external 246subnet masksaccess point 167DHCP server 100wireless control

Page 287 - Change a Redundant Controller

357 ProSAFE Wireless Controller WC9500wireless clients, viewingin the network 333neighboring in the network 320on the access point 299, 314, 331on th

Page 288

System Planning and Deployment Scenarios 36ProSAFE Wireless Controller WC9500 High-Level Deployment ScenariosThis section provides three deployment sc

Page 289 - Remove a Redundancy Group

System Planning and Deployment Scenarios 37 ProSAFE Wireless Controller WC9500The access points and wireless controller are connected in the same subn

Page 290

System Planning and Deployment Scenarios 38ProSAFE Wireless Controller WC9500 Scenario Example 2: Advanced Network with VLANs and SSIDsThe following s

Page 291 - Monitor the Network

Wireless controllerPoE switchWNDAP360WNDAP360Backend L3 switchor routerInternetManagement VLAN 100 Ethernet trafficClient VLAN 10 Ethernet trafficClie

Page 292

4ContentsChapter 1 IntroductionKey Features and Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Page 293

System Planning and Deployment Scenarios 40ProSAFE Wireless Controller WC9500  To provision the wireless controller:Step Configuration Web Management

Page 294

System Planning and Deployment Scenarios 41 ProSAFE Wireless Controller WC9500Scenario Example 3: Advanced Network with RedundancyThe following sample

Page 295

System Planning and Deployment Scenarios 42ProSAFE Wireless Controller WC9500 - SSID 3 in VLAN 30 for guestsBackend L3 switchor routerWC9500Core switc

Page 296

System Planning and Deployment Scenarios 43 ProSAFE Wireless Controller WC9500 To provision the wireless controller:Step Configuration Web Management

Page 297

System Planning and Deployment Scenarios 44ProSAFE Wireless Controller WC9500 5. When the access points are operating, open the Discovery Wizard to do

Page 298

4533. RF Planning and DeploymentThis chapter includes the following sections:• RF Planning Overview• Manage a Building and Floors for an RF Plan• Us

Page 299

RF Planning and Deployment 46ProSAFE Wireless Controller WC9500 RF Planning OverviewYou can do the following with RF planning:• Define WLAN coverage.•

Page 300

RF Planning and Deployment 47 ProSAFE Wireless Controller WC9500Width Height Define WiFi coverage and noncoverage areasWiFi coverage areas WiFi non

Page 301

RF Planning and Deployment 48ProSAFE Wireless Controller WC9500 Recommended RF Planning Procedure for a BuildingNETGEAR recommends that you first set

Page 302

RF Planning and Deployment 49 ProSAFE Wireless Controller WC9500as closely as possible. Doing so enables you to generate a realistic heat map for the

Page 303

5 ProSAFE Wireless Controller WC9500Add a Single Floor to a Building. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Sca

Page 304

RF Planning and Deployment 50ProSAFE Wireless Controller WC9500 5. To add a building, in the building tree on the left, click the Add Building icon

Page 305

RF Planning and Deployment 51 ProSAFE Wireless Controller WC950010. Define the floor:a. Enter a name for the floor.b. Upload a custom floor map by cl

Page 306

RF Planning and Deployment 52ProSAFE Wireless Controller WC9500 By default, the IP address is 192.168.0.250.The wireless controller’s login screen dis

Page 307

RF Planning and Deployment 53 ProSAFE Wireless Controller WC9500d. Click the Confirm button.The floor map is uploaded and displays onscreen.8. Click

Page 308 -  To view the Usage screen:

RF Planning and Deployment 54ProSAFE Wireless Controller WC9500 The floor map is scaled.11. Click the Save icon.The changes are saved.Add a WiFi Cove

Page 309

RF Planning and Deployment 55 ProSAFE Wireless Controller WC9500The changes are saved.12. To add another zone, repeat Step 7 though Step 11.Remove a

Page 310

RF Planning and Deployment 56ProSAFE Wireless Controller WC9500 Add a WiFi Building Obstacle to a FloorWiFi building obstacles can be any of the follo

Page 311

RF Planning and Deployment 57 ProSAFE Wireless Controller WC9500The floor map displays.7. Click the Obstacle icon.8. Take one of the following acti

Page 312

RF Planning and Deployment 58ProSAFE Wireless Controller WC9500 5. In the building tree on the left, click the + icon of the building that contains t

Page 313

RF Planning and Deployment 59 ProSAFE Wireless Controller WC9500The wireless controller’s web management interface opens and displays the Summary scre

Page 314

6ProSAFE Wireless Controller WC9500 Configure Log, Syslog, Alarm Notification, and Email Settings . . . . . . . . . . . . 108Configure Log Settings

Page 315 -  To view the Clients screen:

RF Planning and Deployment 60ProSAFE Wireless Controller WC9500 7. Click the Area icon.8. Click the area on the map.9. Click the Delete link.10.

Page 316

RF Planning and Deployment 61 ProSAFE Wireless Controller WC9500Change the Name of a BuildingYou can change only the name of a building, including the

Page 317

RF Planning and Deployment 62ProSAFE Wireless Controller WC9500 If you did not yet personalize your user name and password, enter admin for the user n

Page 318

RF Planning and Deployment 63 ProSAFE Wireless Controller WC9500The floor map displays.7. Click the Duplicate icon.A pop-up screen displays.8. Spec

Page 319

RF Planning and Deployment 64ProSAFE Wireless Controller WC9500 Remove an Entire Building with All Its FloorsYou can remove an entire building with al

Page 320

RF Planning and Deployment 65 ProSAFE Wireless Controller WC9500Note: The antenna gain and maximum number of supported clients for a selected access p

Page 321 - Does Not Manage

RF Planning and Deployment 66ProSAFE Wireless Controller WC9500 4. Select Plans > Planning.The screen displays the Planning icons.5. In the build

Page 322 - Item Description

RF Planning and Deployment 67 ProSAFE Wireless Controller WC95009. Click the Start Calculation button.The WiFi auto planning advisor starts its calcu

Page 323

Signal strength atthis locationRF Planning and Deployment 68ProSAFE Wireless Controller WC9500 The WiFi auto planning advisor generates a heat map tha

Page 324 - Controller

RF Planning and Deployment 69 ProSAFE Wireless Controller WC950016. To show the access points by model or without a label, on the right side, click th

Page 325 - Wireless Controller Manages

7 ProSAFE Wireless Controller WC9500Standalone Mode in Different Layer 3 Networks . . . . . . . . . . . . . . . . . . . . . 158Manage the Managed AP

Page 326

RF Planning and Deployment 70ProSAFE Wireless Controller WC9500 6. Click the floor name.The floor map displays.7. Click the AP icon.8. Specify the

Page 327

RF Planning and Deployment 71 ProSAFE Wireless Controller WC95009. Click the Confirm button.The changes are saved and the pop-up screen closes.The ne

Page 328

RF Planning and Deployment 72ProSAFE Wireless Controller WC9500 13. To add another access point to the floor map, change the properties for another ac

Page 329

RF Planning and Deployment 73 ProSAFE Wireless Controller WC95002. Enter your user name and password.If you did not yet personalize your user name an

Page 330

RF Planning and Deployment 74ProSAFE Wireless Controller WC9500 9. Specify the antenna settings as described in the following table.Setting Descripti

Page 331

RF Planning and Deployment 75 ProSAFE Wireless Controller WC950012. To change the properties for an antenna, do the following:a. Double-click the ante

Page 332

RF Planning and Deployment 76ProSAFE Wireless Controller WC9500 However, the WiFi coverage tool is for display and information only. To change the act

Page 333

RF Planning and Deployment 77 ProSAFE Wireless Controller WC9500The Total Number of AP and Total Number of Antenna fields are based on the RF plan and

Page 334

RF Planning and Deployment 78ProSAFE Wireless Controller WC9500 4. Select Plans > Planning.The screen displays the Planning icons.5. In the build

Page 335

RF Planning and Deployment 79 ProSAFE Wireless Controller WC9500The inventory is based on the antennas that you added by running the WiFi auto plannin

Page 336 - 12. Click the OK button

8ProSAFE Wireless Controller WC9500 Rogue Access Point Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213Config

Page 337 - Troubleshooting

RF Planning and Deployment 80ProSAFE Wireless Controller WC9500 Download a Report for an RF PlanThe report for an RF plan includes the following compo

Page 338 - Status LED Never Turns Off

RF Planning and Deployment 81 ProSAFE Wireless Controller WC9500View the Heat Map for a Deployed Floor PlanFor an RF plan, you can assign access point

Page 339 - Check the Ethernet Cabling

RF Planning and Deployment 82ProSAFE Wireless Controller WC9500 If you did not yet personalize your user name and password, enter admin for the user n

Page 340 - Check the Internet Browser

RF Planning and Deployment 83 ProSAFE Wireless Controller WC9500A pop-up field displays the information..11. To make adjustments to the WiFi coverage

Page 341

8444. Installation and Configuration OverviewThis chapter includes the following sections:• Connect Your Computer to the Wireless Controller• Roadma

Page 342 - Resolve Connection Problems

Installation and Configuration Overview 85 ProSAFE Wireless Controller WC9500Connect Your Computer to the Wireless ControllerTo connect to the wireles

Page 343 - Ping an Access Point

Installation and Configuration Overview 86ProSAFE Wireless Controller WC9500 The wireless controller’s login screen displays:2. When prompted, enter

Page 344

Installation and Configuration Overview 87 ProSAFE Wireless Controller WC9500Roadmap for Initial ConfigurationAfter you connect and log in to the wire

Page 345

Installation and Configuration Overview 88ProSAFE Wireless Controller WC9500 Note: A management VLAN is used for all SNMP and HTTP traffic to and from

Page 346 - • Password Requirements

Installation and Configuration Overview 89 ProSAFE Wireless Controller WC95002. Enter your user name and password.If you did not yet personalize your

Page 347 - Factory Default Settings

9 ProSAFE Wireless Controller WC9500Chapter 11 Manage Stacking and RedundancyStacking Concepts. . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 348 - Technical Specifications

Installation and Configuration Overview 90ProSAFE Wireless Controller WC9500 c. (Optional) Assign access points to advanced profile groups:For more i

Page 349 - Password Requirements

Installation and Configuration Overview 91 ProSAFE Wireless Controller WC9500Deploy the Wireless ControllerAfter you follow the steps in Roadmap for I

Page 350

9255. Configure the System and Network Settings and Register the LicensesThis chapter includes the following sections:• Configure the General Settin

Page 351 - Numerics

Configure the System and Network Settings and Register the Licenses 93 ProSAFE Wireless Controller WC9500Configure the General SettingsNote: You must

Page 352

Configure the System and Network Settings and Register the Licenses 94ProSAFE Wireless Controller WC9500 5. Configure the settings as described in th

Page 353

Configure the System and Network Settings and Register the Licenses 95 ProSAFE Wireless Controller WC9500The Time Settings screen displays: 5. Config

Page 354

Configure the System and Network Settings and Register the Licenses 96ProSAFE Wireless Controller WC9500 The wireless controller and access points sha

Page 355

Configure the System and Network Settings and Register the Licenses 97 ProSAFE Wireless Controller WC9500By default, the IP address is 192.168.0.250.T

Page 356

Configure the System and Network Settings and Register the Licenses 98ProSAFE Wireless Controller WC9500 6. Click the Apply button.The changes are sa

Page 357

Configure the System and Network Settings and Register the Licenses 99 ProSAFE Wireless Controller WC9500Add a DHCP ServerThe DHCP Server List screen

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