Watcher Help for Mac OS X
© 2010 Sierra Wireless. All rights reserved.
Watcher
®
is a trademark of Sierra Wireless, registered in the European Community. Mac OS
®
is a trademark
of Apple Inc., registered in the US and other countries. Other trademarks are the property of the respective
owners.
1. On the AirCard Watcher menu select
Logging > Turn Logging On.
2. Wait for the events or problems to be captured in the Watcher log.
3. Click the AirCard Watcher menu again and select
Logging > Collect Logs...
4. When the Collect Logs tool appears, click
Proceed.
5. When requested, enter your admin password.
6. When the Collect Logs tool indicates that the log file is ready, click
Quit.
A compressed file containing the log files appears on your Desktop.
7. Attach the compressed file to an email message and send it to your technical
support provider.
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