Netgear RT338 User Manual download pdf (Page 9)

Model RT338 ISDN Router Installation Guide

ISDN connection test fails:

• Check that you entered the directory numbers in a correct format. Do not

enter the area code unless it is required.

• Recheck your directory numbers, SPIDs, and switch type (North America

only).

• For North America: If the switch at your phone company is running the

National ISDN (NI-1) protocol, select “National ISDN” rather than the

switch model (Nortel, AT&T).

ISP connection test fails:

• Check that you entered the phone number in the correct format. Do not enter

the area code unless required.

Router does not place a call when you launch your browser:

• Make sure your PC has the router conﬁgured as its default gateway. Verify

the gateway as described in the section “Verifying TCP/IP Properties” in

this document.

• If your PC launches the Dial-Up Networking program, change the Internet

connection parameters:

a. Access the Internet Control Panel.

b. Select the Connection tab.

c. Depending on the Dial-Up Networking program, either:

• Uncheck the check box labeled “Connect to the Internet as needed.”

• Uncheck the check box labeled “Connect to the Internet using a

local area network.”

Your router connects, but you cannot load any pages from the Internet:

• Make sure your PC has one DNS server address conﬁgured. A DNS server

is an Internet host that translates Internet names (such as “www” addresses)

to numeric IP addresses. Typically, your ISP provides the addresses of one

or two DNS servers for use. Follow the steps described in “Verifying TCP/

IP Properties” to verify that a DNS server address is present.

The Model RT338 router is now conﬁgured to provide Internet access for your

LAN. For additional applications information, refer to the Applications folder

on the

Model RT338 Resources

CD and on the NETGEAR Web site at:

www.NETGEAR.com

Note:

In some areas of North America only, you must dial an ISDN

data call using 1+ (area code) or you will receive a 56K connection

instead of a 64K connection.

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Netgear RT338 User Manual Page 9