Netgear ADSL Firewall Router DG834 User Manual Page 9
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Contents ix
202-10005-05, June 2005
Chapter 8
Troubleshooting
Basic Functioning ...........................................................................................................8-1
Power LED Not On ...................................................................................................8-2
Test LED Never Turns On or Test LED Stays On .....................................................8-2
LAN or WAN Port LEDs Not On ...............................................................................8-2
Troubleshooting the Web Configuration Interface ..........................................................8-3
Troubleshooting the ISP Connection ..............................................................................8-4
ADSL link .................................................................................................................8-4
WAN LED Blinking Yellow ..................................................................................8-4
WAN LED Off .....................................................................................................8-4
Obtaining a WAN IP Address ...................................................................................8-5
Troubleshooting PPPoE or PPPoA ..........................................................................8-6
Troubleshooting Internet Browsing ..........................................................................8-6
Troubleshooting a TCP/IP Network Using the Ping Utility ..............................................8-7
Testing the LAN Path to Your Router .......................................................................8-7
Testing the Path from Your Computer to a Remote Device .....................................8-8
Restoring the Default Configuration and Password ........................................................8-9
Using the Reset button .............................................................................................8-9
Problems with Date and Time .........................................................................................8-9
Appendix A
Technical Specifications
Appendix B
Network and Routing Basics
Related Publications ...................................................................................................... B-1
Basic Router Concepts .................................................................................................. B-1
What is a Router? ................................................................................................... B-1
Routing Information Protocol ................................................................................... B-2
IP Addresses and the Internet ................................................................................. B-2
Netmask .................................................................................................................. B-4
Subnet Addressing .................................................................................................. B-4
Private IP Addresses ............................................................................................... B-7
Single IP Address Operation Using NAT ................................................................. B-7
MAC Addresses and Address Resolution Protocol ................................................. B-8
Related Documents ................................................................................................. B-9
- Reference Manual for the 1
- ADSL Firewall Router 1
- Contents 5
- Chapter 1 13
- About This Manual 13
- How to Use This Manual 14
- How to Print this Manual 15
- 1-4 About This Manual 16
- Chapter 2 17
- Introduction 17
- A Powerful, True Firewall 18
- Protocol Support 19
- Content Filtering 20
- What’s in the Box? 21
- The Router’s Rear Panel 22
- • AC power adapter outlet 23
- 2-8 Introduction 24
- Chapter 3 25
- Ethernet Cabling Requirements 26
- How to Connect the Router 29
- ADSL Firewall Router DG834 30
- LOG IN TO THE DG834 32
- CONNECT TO THE INTERNET 33
- ADSL Settings 43
- Chapter 4 45
- Protecting Your Network 45
- Protecting Your Network 4-3 47
- Firewall Rules 49
- 4-6 Protecting Your Network 50
- Protecting Your Network 4-7 51
- Figure 4-5: Rule example: 51
- 4-8 Protecting Your Network 52
- Protecting Your Network 4-9 53
- 4-10 Protecting Your Network 54
- Order of Precedence for Rules 55
- Services 56
- How to Set Your Time Zone 57
- 4-16 Protecting Your Network 60
- Chapter 5 61
- Managing Your Network 61
- 5-4 Managing Your Network 64
- Managing Your Network 5-5 65
- Figure 5-6 66
- Managing Your Network 5-7 67
- 5-8 Managing Your Network 68
- Viewing Attached Devices 69
- 5-10 Managing Your Network 70
- Managing Your Network 5-11 71
- Examples of Log Messages 72
- Managing Your Network 5-13 73
- Figure 5-9: E-mail menu 73
- 5-14 Managing Your Network 74
- Enabling Remote Management 75
- 5-16 Managing Your Network 76
- Chapter 6 77
- Advanced Configuration 77
- Configuring LAN IP Settings 79
- 6-4 Advanced Configuration 80
- Advanced Configuration 6-5 81
- Configuring Dynamic DNS 83
- How to Configure Dynamic DNS 84
- Using Static Routes 85
- 6-14 Advanced Configuration 90
- Chapter 7 91
- VPN Tunnel Configuration 96
- 202-10005-05, June 2005 100
- Remote PC 102
- 22.23.24.25 would be used 104
- VPN Tunnel 110
- (8 hours) 111
- (1 hour) 111
- Figure 7-23: Remote IP 113
- VPN Tunnel Control 117
- Deactivating a VPN Tunnel 122
- Deleting a VPN Tunnel 125
- • Parameters 134
- — Encryption Algorithm = 3DES 134
- — Pre-shared Key = 12345678 134
- Chapter 8 141
- Troubleshooting 141
- Power LED Not On 142
- LAN or WAN Port LEDs Not On 142
- Troubleshooting 8-3 143
- ADSL link 144
- Obtaining a WAN IP Address 145
- Request timed out 147
- 8-8 Troubleshooting 148
- Problems with Date and Time 149
- 8-10 Troubleshooting 150
- Appendix A 151
- Technical Specifications 151
- A-2 Technical Specifications 152
- Electromagnetic Emissions 152
- Interface Specifications 152
- Appendix B 153
- Network and Routing Basics 153
- Routing Information Protocol 154
- IP Addresses and the Internet 154
- Subnet Addressing 156
- Table 8-2. Netmask Formats 158
- Private IP Addresses 159
- Related Documents 161
- Domain Name Server 161
- IP Configuration by DHCP 161
- What is a Firewall? 162
- Stateful Packet Inspection 162
- Ethernet Cabling 163
- Inside Twisted Pair Cables 164
- Appendix C 167
- Preparing Your Network 167
- C-2 Preparing Your Network 168
- Windows 95B, 98, and Me 170
- Preparing Your Network C-5 171
- Verifying TCP/IP Properties 172
- Preparing Your Network C-7 173
- C-8 Preparing Your Network 174
- Preparing Your Network C-9 175
- C-10 Preparing Your Network 176
- Preparing Your Network C-11 177
- C-12 Preparing Your Network 178
- Preparing Your Network C-13 179
- Properties button 180
- 3. Type ipconfig /all 181
- MacOS 8.6 or 9.x 182
- 4. Click Save 183
- Are Login Protocols Used? 184
- 4. Select the IP Address tab 185
- 5. Select the Gateway tab 185
- Computers 186
- Restarting the Network 187
- C-22 Preparing Your Network 188
- Appendix D 189
- Virtual Private Networking 189
- IPSec Security Features 190
- IPSec Components 190
- Authentication Header (AH) 192
- IKE Security Association 192
- Key Management 194
- VPN Process Overview 195
- Table D-2. Subnet Addressing 196
- VPN Tunnel Negotiation Steps 197
- VPNC IKE Security Parameters 198
- Testing and Troubleshooting 199
- Additional Reading 199
- Appendix E 201
- NETGEAR VPN Configuration 201
- Step-By-Step Configuration 202
- Click VPN Policies under 203
- Advanced - VPN to invoke 203
- E-4 NETGEAR VPN Configuration 204
- Click IKE Policies under 205
- VPN to invoke this screen 205
- DG834 with FQDN to FVL328 206
- NETGEAR VPN Configuration E-7 207
- Table E-1. Profile Summary 207
- NETGEAR VPN Configuration E-9 209
- Figure E-7: Status Screen 209
- Figure E-10: Status Screen 212
- Figure E-11: ping 172.23.9.1 213
- (Telecommuter Example) 214
- Policy screen 215
- Glossary 231
- 2 Glossary 232
- 4 Glossary 234
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