Netgear WG121 User Manual download pdf (Page 38)

User Manual for the NETGEAR 54 Mbps Wireless USB 2.0 Adapter WG121

3-14 Basic Setup

Troubleshooting

Use the information below to solve common problems you may encounter. Also, please refer to the

knowledge base on the NETGEAR web site at www.netgear.com/support/main.asp.

Also, for problems with accessing network resources, the Windows software might not be installed

and configured properly on your computers. Please refer to Appendix C, “Preparing Your PCs for

Network Access” .

Basic Tips

If you have problems connected to your wireless network, try the tips below.

Symptom Cause Solution

The PC Card

LEDs are not lit.

The WG121 is not

inserted into the

slot properly or

the WG121

software is not

loaded.

Remove and reinsert the WG121.

Check the Windows device manager to see if the PC

Card is recognized and enabled. Reload the WG121

software, if necessary.

Try to install the WG121 in a different slot on your

system if one is available.

The LEDs blink

alternately and

cannot connect

to an access

point.

The WG121 is

attempting to

connect to an

access point, but

cannot connect.

The access point may not be powered on. Or, the

access point and the PC card are not configured with

the same wireless parameters. Check the SSID and

WEP settings.

I can connect to

an access point,

but I cannot

connect to other

computers on

the network or

the Internet.

This could be a

physical layer

problem or a

network

configuration

problem.

Check to make sure that the access point is physically

connected to the Ethernet network.

Make sure that the IP addresses and the Windows

networking parameters are all configured correctly.

Restart the cable or DSL modem, router, access point,

and notebook PC.

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Netgear WG121 User Manual Page 38

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