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Note: If you do not see the data activity
icons , your hotspot is not connected to
the Internet.
If your hotspot is not connected to the
Internet, do the following:
• Check the alerts screen and resolve
any outstanding issues.
• If you are using a new micro-SIM card
for the first time, confirm that your
micro-SIM’s APN and credentials are
configured properly. Visit
http://netgear.aircard and check your
settings.
• Check your account details with your
Internet service provider to see if your
recharge credit expired.
• You might need to add an APN. For
more information, refer to the user
manual.
Why can’t I power on my hotspot?
Ensure that the battery is inserted in the
hotspot and that it is fully charged or is
charging.
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