NETGEAR® Zing Mobile Hotspot™ User Guide ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective
Top View Back View (Battery Cover Removed) Package Contents Your package includes several items. ● NETGEAR Zing Mobile Hotspot ● Battery cover
The following information is displayed. Item Description Connect with us Facebook Click to view the AirCard Facebook page in a new browser window or t
Device Settings Use the Zing Manager and your device to configure and manage your device’s appearance, performance, and access. Display Settings Adjus
On the Touchscreen 1. Tap > Settings > Display. 2. Tap Screen Timeout. 3. Tap the timeout option you want to set (Timeout on Battery, Timeo
Router Settings Adjust your device’s router settings through the Basic, Port Forwarding, and Port Filtering tabs. Enabling VPN Passthrough If you want
● TCP/IP settings set to “Obtain an IP address automatically.” ● TCP/IP bound to the Ethernet connection with DHCP. If DHCP is disabled, you must co
• Auto — The DNS server specified by Sprint is used. • Manual — The routing hardware assigns DHCP clients the DNS servers specified in the DNS 1 and
Note: Port forwarding must currently be enabled. (See Enabling Port Forwarding for an Application.) 1. Log in to the home page. (See Logging In as a
2. Click Settings > Router > Basic. 3. In the DMZ Address, enter the IP address of the computer that you want exposed to the Internet. (If yo
2. Click Settings > Router > Port Filtering. 3. Make sure you’ve enabled the correct port filtering type (Black List or White List). 4. To re
Configuring Networks Viewing Network Activation Information You can check whether network access is activated. 1. Log in to the home page. (See Loggi
● Micro-SIM (pre-installed) ● Get Started poster ● Recycling envelope Care and Maintenance As with any electronic device, you should handle this de
● The time the current session started. ● The length of time the connection has been active. In the Zing Manager (http://sprinthotspot) The data usa
2. Tap Roaming Mode. 3. Select the desired roaming mode. In the Zing Manager (http://sprinthotspot) 1. Log in to the home page. (See Logging In as
● LTE only – The connection can be established only on an LTE network. Your device will not connect to CDMA or GSM networks. ● CDMA only – The conne
4. Click the beside the new APN entry. To select the APN to be used: 1. Select the Active button at the beginning of the entry. To remove an APN f
Software and Reset Exporting and Importing Settings The NETGEAR Zing Mobile Hotspot lets you save your device settings so that you can make changes to
The updates may improve performance and add or modify features. The updates may include the following: ● Device firmware ● The Zing Manager interfac
In the Zing Manager (http://sprinthotspot) There are two ways to get the software update from the web page. You can get it from the Alert message, or
On the Touchscreen 1. Tap > Settings > Reset. 2. Tap Clear Programming. 3. Tap Continue Reset. 4. Tap Begin Reset. In the Zing Manager (ht
Resetting to Factory Default Settings In some cases you will need to reset your device’s software to its factory default settings. WARNING: If you re
GPS Settings Your NETGEAR Zing Mobile Hotspot provides GPS functionality to help you figure out where you are and get you where you’re going. There a
Setting Up Your Device The following topics describe how to set up and start using your device. Device Setup This section describes how to set up your
● Periodically (“continuous”) You can set the GPS mode on your device’s GPS screen, or the Zing Manager’s GPS page: On the Touchscreen 1. Tap >
Configuring the Wi-Fi Network Setting the Maximum Number of Wi-Fi Devices If your network is having performance issues, you might want to decrease the
Note: The Main Wi-Fi limit cannot be set to 0. 5. Click Submit. Wi-Fi Security Learn about the various Wi-Fi security options available to you. By d
WPA2. Open WEP uses the key for encryption, but not for authentication. • WEP 128 Bit – Shared – This option provides security, but it’s relatively
To make your Wi-Fi passwords more secure: ● Use numbers and both uppercase and lowercase letters. ● Use special characters (for example, ‘@’, ‘#’, e
3. In the Main Wi-Fi and Guest Wi-Fi sections, change the Network Name and Password fields as desired. (The required lengths appear beneath the field
• Num/Sym – Switch to the numbers (0 to 9) and symbols (‘!’, ‘@’, ‘#’, etc.) character set. • ABC – Switch to the alphabet (a to z, A to Z) char
3. Beside Wi-Fi Info on Home, select Show or Hide. 4. Click Submit. Enable / Disable the Block List You can enable your NETGEAR Zing Mobile Hotspot’
3. Tap Block Device. 4. Tap Continue Block. In the Zing Manager (http://sprinthotspot) 1. Log in to the home page. (See Logging In as an Administra
Allowing or Denying Computers Access to the Network (MAC Filter) MAC (Media Access Control) filtering can prevent unauthorized wireless devices from c
• Tap the arrow beside Wi-Fi name. See Using the LCD Keyboard. • Tap the arrow beside Wi-Fi password. See Using the LCD Keyboard. 5. When you a
4. Determine and block an undesired user of your network: a. In the Devices Connected section, if you see a device you don’t recognize, you can clic
On the Touchscreen 1. Tap > Wi-Fi > Options. 2. Tap USB Tether. 3. Select Wi-Fi stays Off. In the Zing Manager (http://sprinthotspot) 1. L
You can change the channel from your device’s Wi-Fi Options screen, or the Zing Manager’s Wi-Fi Options page. Note: All connected devices will be dis
Frequently Asked Questions Find out answers to questions you may have. How Can I Tell I’m Connected to GSM, 3G or LTE? There are a few ways you can te
2. Select the Wi-Fi network provided by the NETGEAR Zing Mobile Hotspot and connect to it. (If prompted for a network key/security key/password, ente
What Do I Do if I Forget the Administrator Password? Here’s what to do if you forgot the Administrator Password. 1. Reset the software to default set
2. Determine the COM port number that your NETGEAR device (that is, your NETGEAR Zing Mobile Hotspot) is using. In the following example for Windows,
How Do I Access My Corporate Network Through a VPN? Once you complete a wireless connection, you may need to launch an extranet client provided by you
Tips This section provides information on getting the most out of your device and your network connection. Extending Battery Life There are several wa
● Make sure you’re inside a network coverage area. ● Try reorienting your device. ● Move your device and your computer to another location — you ma
Visiting the Sprint Website Sign on to sprint.com to get up-to-date information on Sprint services and options. ● Review coverage maps. ● Access you
● Check whether any device updates are available. (See Update Mobile Hotspot Software and Firmware.) ● See the tips in Improving Signal Strength. ●
Note: The above settings are often controlled by 3rd-party value-add applications and may be automatically changed. If Wi-Fi performance improves fo
2. Select Network. 3. Select the adapter that is connecting to the routing hardware. 4. Select Advanced. 5. Select Ethernet. The Ethernet ID is li
Troubleshooting Learn about various troubleshooting tips, and what to do when a specific message is displayed. General Tips Here are some general tips
● You are in or near a structure that is blocking the signal. ● You are near a device that is causing radio signal interference. ● A network or acc
Cannot Display the Home Page Your Web browser may display an error message when you try to display the home page. The error message depends on your We
● Check your Web browser settings: 1. Open the Control Panel in Windows. 2. Double-click Internet Options. 3. From the Security tab, restore the d
For best results, minimize the number of obstructions between your device and the GPS satellites. Cannot Check for Updates Make sure your device is co
Technical Specifications This section lists the electrical, radio frequency, and other parameters of your device for those who require technical infor
LTE: - Band 25: 1930-1995 MHz - Band 26: 859-894 MHz - Band 41 (TDD): 2496-2690 MHz UMTS/HSPA+: - Band 1: 2110-2170 MHz - Band 2: 1930-1990 MHz -
Device Basics Learn about the buttons, connectors, and other components of your NETGEAR Zing Mobile Hotspot. Your device provides a simple way to use
PRL (Preferred Roaming List) Supported Authentication Supported Voice Not supported NAM Single Position Location Standalone TTY/Accessibility Not supp
Safety Information Read important safety information about your device. Important Notice Due to the nature of wireless communications, transmission an
● Do not open, disassemble, puncture, crush, bend, or shred. ● Do not expose to water or other liquids, fire, explosion, or other hazards. ● Use th
Regulatory Notices This section contains regulatory information for your device. The design of the NETGEAR Zing Mobile Hotspot complies with U.S. Fede
● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ● Consult the dealer or an experienced r
Legal This section contains important license and legal information. Patents This product contains technology developed by or for NETGEAR, Inc. This
To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrict
You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. 2. You
The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete source code means all
It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims;
● Modem: The modem connects your device to the Internet via the best available network (customizable): LTE – Newer technology, faster speeds compa
12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRI
The hypothetical commands ‘show w’ and ‘show c’ should show the appropriate parts of the General Public License. Of course, the commands you use may b
To protect your rights, we need to prevent others from denying you these rights or asking you to surrender the rights. Therefore, you have certain res
To “modify” a work means to copy from or adapt all or part of the work in a fashion requiring copyright permission, other than the making of an exact
work, and the source code for shared libraries and dynamically linked subprograms that the work is specifically designed to require, such as by intima
You may charge any price or no price for each copy that you convey, and you may offer support or warranty protection for a fee. 5. Conveying Modified
possesses the object code either (1) a copy of the Corresponding Source for all the software in the product that is covered by this License, on a dura
(regardless of how the transaction is characterized), the Corresponding Source conveyed under this section must be accompanied by the Installation Inf
e) Declining to grant rights under trademark law for use of some trade names, trademarks, or service marks; or f) Requiring indemnification of licenso
peer transmission to receive a copy likewise does not require acceptance. However, nothing other than this License grants you permission to propagate
Your device can be set to connect automatically to the best available network, or to LTE, 3G, or GSM networks only. See Setting the Allowed Network Mo
If you convey a covered work, knowingly relying on a patent license, and the Corresponding Source of the work is not available for anyone to copy, fre
continue to apply to the part which is the covered work, but the special requirements of the GNU Affero General Public License, section 13, concerning
17. Interpretation of Sections 15 and 16. If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect
The hypothetical commands `show w' and `show c' should show the appropriate parts of the General Public License. Of course, your program&apo
To protect your rights, we need to make restrictions that forbid distributors to deny you these rights or to ask you to surrender these rights. These
In other cases, permission to use a particular library in non-free programs enables a greater number of people to use a large body of free software. F
You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. 2. You m
appeared, then you can specify that version instead if you wish.) Do not make any other change in these notices. Once this change is made in a given c
6. As an exception to the Sections above, you may also combine or link a "work that uses the Library" with the Library to produce a work con
7. You may place library facilities that are a work based on the Library side-by-side in a single library together with other library facilities not c
Installing the Battery Before you use your device, install the battery. 1. At antenna connector 1 or antenna connector 2, lift the raised edge of the
It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims;
16. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRI
the Combined Work from the Application, but excluding the System Libraries of the Combined Work. 1. Exception to Section 3 of the GNU GPL. You may con
d) Do one of the following: 0) Convey the Minimal Corresponding Source under the terms of this License, and the Corresponding Application Code in a fo
License, you may choose any version of the GNU Lesser General Public License ever published by the Free Software Foundation. If the Library as you rec
libxml2 License Except where otherwise noted in the source code (e.g. the files hash.c, list.c and the trio files, which are covered by a similar lice
list.c License list.c: lists handling implementation Copyright (C) 2000 Gary Pennington and Daniel Veillard. Permission to use, copy, modify, and dist
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITE
The mrouted program is covered by the license in the accompanying file named "LICENSE.mrouted". The mrouted program is COPYRIGHT 1989 by The
Copyright 1995-2003 by Internet Software Consortium Permission to use, copy, modify, and/or distribute this software for any purpose with or without
3. Replace the battery cover. Charging the Battery You need to recharge your device’s battery periodically. You can continue using your device whil
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIE
“This product includes cryptographic software written by Eric Young ([email protected])” The word ‘cryptographic’ can be left out if the routines fr
Copyright ©2013 Sprint. All rights reserved. No reproduction in whole or in part without prior written approval. Limitation of Liability The informati
Index 3G Cannot connect, 138 Coverage type, 79 Ec/Io of network connection, 79 Network service, improving, 131 Overview, 8 RSCP of network connection,
Charging, 11 Extending battery life, 130 Icons, meaning, 13 Installing, 10 Location, 2 Overview, 9 Proper use and disposal, 143 Specifications, 140 St
Main Wi-Fi, maximum, 62 Maximum number, 62 Connected Devices screen, 31 Connecting the device to your computer USB, 24 Wi-Fi, 125 Connection 3G networ
Value, 79 Dimensions of device, 142 Disable GPS, 111 Wi-Fi when tethered, 122 Disconnect from mobile network, button, 57 Display Blocked devices, 119
FTP server, accessing, 84 Full charge, time required, 140 Gaming, Internet, 84 General Public License, GNU, 147 Get a location fix, 45 GNU General Pub
Phone number, 48 Settings, resetting, 109 Settings, restoring, 106 Settings, saving, 106 USB address when tethered, 82 HotspotPhone number, 48 HRPD Ec
LCD brightness Set in Zing Manager, 69 Set, on LCD, 39 Lease time, DHCP, 82, 96 LED Colors, 142 Indicator, 16 Turn on/off, 93 Turn on/off, in Zing Man
Table of Contents Get Started ...
2. Insert the other end of the cable into the micro-USB port on the side of your device. 3. Insert the AC charger into an electrical outlet. (If the
Mobile Apps screen, 49 Mobile broadband Connection details, 77 Network connection status, 43 Overview, 8 settings, 8 Signal strength, 9 Mobile Directo
Adding application to list, 99 Description, 84 Disabling for an application, 99 Enable/disable, 86 Enabling, 99 Port Filtering tab, 84 Port forwarding
Subnet mask, 81 RSCP, 43, 80 RSRP, 43 RSRP, 78 RSRQ, 43 RSRQ, 78 RSSI, 43, 79 Improving, 130 Insufficient, 135 RSSI, 43 RSSI, 80 RS-SINR, 43 LTE, 78 R
Standard units Use for GPS, 67 Standard units for GPS, 112 Standby current, 140 Standby timer for Wi-Fi, set In Zing Manager, 69 On LCD, 45 Status Con
Twitter link, 92 TX Frequencies, 140 Power, 43 Power, 4G LTE, 43 Power, LTE, 78 Unblock devices, 120 Unblock devices, 32 Universal Plug and Play. See
Network password, main, 89 Number of devices currently connected, 89 Password, forgot, 126 Performance, improving, 131 Security, 114 Security and encr
prevent a computer shutdown. You can continue with your work. To prevent this message from being displayed, install the device driver. 1. Make sure y
The battery’s life is affected by the following conditions, some of which can be adjusted from your device and from the web page: ● Standby time (See
2. If the LCD is blank, press and hold the Power button until the screen lights up. Turning Your Device Off 1. Press and hold the Power button unt
LED The LED status indicator shows the hotspot’s connection status. ● Blue single blink – Device is connected to network and Wi-Fi is ready. ● Blue
LCD Touchscreen The LCD has several icons that help you determine the status of your device and its connections, and links to screens that let you con
Your Network Connection Find out how to launch, share, and end your network connection. Launching Your Network Connection After your device powers on
2. Tap Turn on Guest Wi-Fi. A message shows the Guest Wi-Fi network name and password that your temporary user can use. 3. Tap to close the messag
Tap Random to use a new Guest Wi-Fi password each time Guest Wi-Fi is turned on. In the Zing Manager (http://sprinthotspot) 1. Make sure you’re logge
Connecting Through WPS Wi-Fi Protected Setup (WPS) provides a fast, simple, and secure way to connect WPS-enabled devices to your Wi-Fi network. You d
Your Network Connection ...18 Launching Your Net
On the Touchscreen 1. Tap > Wi-Fi > WPS. 2. Tap either Pair with Main Wi-Fi or Pair with Guest Wi-Fi. Note: If a Pair button is gray, t
2. Click Wi-Fi. 3. Below the Main Wi-Fi or Guest Wi-Fi sections, click WPS. 4. Perform one of the following, depending on whether the Wi-Fi device
Connecting Through USB Use the micro-USB cable (included) to connect your device to your computer. Note: If you’ll be using USB for to connect to
Note: If you’ll be using USB for data transfer (and not just for charging your device), you must install the device driver. (See “Windows” or “Mac”
Mac To install the device driver on Mac: 1. Make sure your device is turned on. 2. Connect your device to your computer through the micro-USB cable.
LCD Touchscreen Interface Access your device and connection information, and configure device settings from the LCD touchscreen interface. If the LCD
7 Battery status (See Battery Information and Settings.) 8 Roaming indicator – When device is roaming, a triangle appears in the Signal strength icon,
Data Usage Screen The Data Usage screen links to two screens that show data usage details for the current session and for the current plan billing cyc
Billing Cycle Screen The Billing Cycle screen shows estimated data usage details for the current billing cycle. Item Description Left Data amount st
Connected Devices Screen The Connected Devices screen shows a list of all devices that are currently connected to the Main or Guest Wi-Fi networks. 1.
Updates Screen ...44 Sleep Screen ...
Connected devices can also be seen in the Zing Manager. See Connection Details. See also Displaying and Blocking Currently Connected Devices (Block L
Wi-Fi Screen The Wi-Fi screen links to screens that configure the Main and Guest Wi-Fi networks. 1. Tap > Wi-Fi. 2. From the Wi-Fi screen, yo
Options Configure the Wi-Fi radio options. See Wi-Fi Options Screen. Block List Turn the block list on to prevent specific devices from connecting to
Guest Wi-Fi Screen The Guest Wi-Fi screen shows the Guest Wi-Fi network’s name and password, and allows you to turn the Guest Wi-Fi network on or off.
Note: If a Pairing button is gray, pairing is not currently available for that Wi-Fi network. Item Description Pair with Main Wi-Fi Tap to allow a WP
Max Wi-Fi Devices Set the total number of devices that can connect to the Main and Guest Wi-Fi networks. Tap the arrow to set the value. See Setting
Device names List of devices not allowed to connect to the Wi-Fi networks. Tap the arrow to view device details or unblock the device. See Device Sc
Sleep Set the Wi-Fi radio to go to sleep if no devices connect after a set period of time. See Sleep Screen and Setting the Sleep (Inactivity) Timer f
Display > Timeout Screen The Display > Timeout screen lets you set different timeout periods depending on how the device is powered. Item Des
Network Screen The Network screen shows your current network connection status, and lets you configure your device’s connection mode and roaming optio
Router > Port Forwarding Tab ...83 Router > Port Filtering Tab
Roaming Screen The Roaming screen lets you choose where your device can roam, and indicate if warning messages should appear on your device when enter
Item Description Status Status of connection to mobile broadband network (Connected / disconnected). Network Status Network type (GSM, 3G, LTE). Signa
Updates Screen The Updates screen let you update your device’s preferred roaming list, and re-run Hands-Free Activation. Item Description Update PR
Item Description 5 minutes 5 minutes 15 minutes 60 minutes Turns off the Wi-Fi radio if no devices have been connected for this period of time. (Choos
Reset Screen The Reset screen is used to reset your device to default settings. Item Description Factory Reset Resets your device to factory default
Item Description Support Tap the arrow for details on getting customer support, and to view the device tutorial. See Support Screen. About Tap the a
About Screen The About screen shows detailed information about your mobile hotspot and account. Item Description MEID The MEID of your hotspot (dis
Firmware Build Date The date the firmware version was created. PRI Version The PRI version for the hotspot’s routing hardware. The PRI (Product Releas
Alerts Screen The Alerts screen shows network or device alerts for situations that require your attention. 1. On the home screen, tap the Alerts tab
Zing Manager (Browser) Interface Access your device and connection information, and configure device settings from the Zing Manager (browser) interfac
Setting the Allowed Network Mode ... 103 Configuring Access Point Names ...
2 Devices page – Click to view the Devices Page. 3 Wi-Fi page – Click to view the Wi-Fi Page. 4 GPS page – Click to view the GPS Page. 5 Settings page
● http://192.168.1.1 Note: If you’re using the Google Chrome Web browser, after typing in the address bar, press the Down Arrow key and then press t
3. Click Sign In. After a period of inactivity, you will be automatically logged off (timeout security feature). Zing Manager (Browser) Interface
Data Usage Data usage estimates are shown in the Data Usage section of the home page. Note: Data usage amounts are approximate and should not be u
The following information is displayed. Item Description My data plan The type of Sprint data plan used on your hotspot. My number The telephone nu
The following information is displayed. Item Description Signal strength and roaming status The more bars, the stronger the signal. A triangle in th
Devices Page The Devices page lets you see lists of devices that are connected to your Main and Guest Wi-Fi networks. Note: These lists are also show
Wi-Fi Page From the Wi-Fi page, you can configure the Wi-Fi network, including Wi-Fi security. Connect Tab From the Connect tab of the Wi-Fi page, you
The following information is displayed. Item Description Main Wi-Fi Name This is the name that identifies your Main Wi-Fi network and is visible to ot
2. Click Wi-Fi > Options. You can: ● Edit the Main or Guest Wi-Fi names and passwords. See Change Wi-Fi Network Names and Passwords. ● Limit t
What Do I Do if I Forget the Main or Guest Wi-Fi Password? ... 126 What Do I Do if I Forget the Administrator
The following information is displayed. Item Description Main Wi-Fi Wi-Fi Name This is the name that identifies your Main Wi-Fi network and is visible
USB Tether Choose whether the Wi-Fi radio turns off or stays on when your device is tethered to a computer. See Disable Wi-Fi When Tethering Device (C
MAC Filter Tab MAC (Media Access Control) filtering can prevent unauthorized wireless devices from connecting to your network. The MAC filter is used
● Add or remove a device from the list. (See “Specifying Computers That Can Access the Network” and “Specifying Computers That Are Not Allowed to Acc
2. Click GPS. You can: ● Start or Stop tracking (if GPS Mode is Continuous) ● Update the current location information (if GPS Mode is One-time) N
The following information is displayed. Item Description Most recent position fix Update location / Cancel or Start / Stop If the GPS Mode is: ● One
Settings Page From the Settings page, you can configure your device, network settings, and router settings. General > Device Tab From the General &
The following information is displayed. Item Description Screen Screen Brightness Set the brightness of the LCD to Bright or Dim. (Use Dim to make you
2. Click Settings > General > Software and Reset. You can: ● Backup and restore your hotspot’s configuration, if needed. See Exporting Setti
The following information is displayed. Item Description Download / Backup Settings Click Save to make a copy (export) of the hotspot’s current config
GPS Doesn’t Seem to Be Available ... 138 Cannot Check for Updates ...
2. Click Settings > General > System Logs. You can: ● Enable logging ● Clear logs ● Download logs Network > Preferences Tab From this t
2. Click Settings > Network > Preferences. You can: ● Configure network selection and roaming options. ● Check the network for a new Prefer
Roaming Guard If selected, the roaming areas where a warning will appear when you enter them. See Enabling / Disabling the Roaming Guard Warning Messa
2. Click Settings > Network > APN. To add (or modify) an APN, see Configuring Access Point Names. The list of all APNs that have been set up
Authentication The network authentication code (None, PAP, CHAP, PAP or CHAP). Network > SIM Security Tab If you are using a SIM that has security
The following information is displayed. Item Description SIM Security The current state of the SIM PIN feature (Inactive or Active). Click Disable to
The information that is displayed depends on your current connection. 4G/LTE Details Item Description Status Indicates whether you are connected to an
3G Details Item Description Status Indicates whether you are connected to a 3G network. PS service type Indicates the 3G service type (for example, CD
Packet Zone ID Technical support staff may request this value from you. Frame Error Rate Used to determine the quality of a signal connection. Technic
2. Click Settings > Router > Basic. 3. You can make changes to any of these fields. When you finish, click Submit. The following information
Get Started The following topics give you all the information you need to set up your device and Sprint service the first time. Your Device The follow
USB IP Address The IP address assigned to the hotspot by the computer to which it is tethered. VPN Passthrough VPN connections are enabled (On) or dis
Router > Port Forwarding Tab Port forwarding lets you forward incoming traffic to specific ports and devices (per their local IP address) on your n
Internet users can access a Web, FTP, or email server, or gaming or Internet application hosted by your computer. ● Remove an application from the
2. Click Settings > Router > Port Filtering. You can: ● Enable port filtering. (See Port Filtering Panel: Enabling Port Filterings.) ● Add
The following information is displayed. Item Description Port Filtering Indicates which type of filtering is being used. ● No Filtering – All applica
2. Click the Support link in the top right corner. The following information is displayed. Item Description User Guide Open an online copy of this
About Page View information about your device and account. 1. Log in to the home page. (See Logging In as an Administrator.) 2. Click the About link
MEID The MEID of your device (displayed on the packaging and inside the battery compartment). ICCID The serial number of the SIM. IMEI International M
Device Model The manufacturer’s name for your device. Zing Manager Version number of the Zing Manager web app. PRL Version Preferred Roaming List vers
Lifetime Total Transferred The total amount of data sent and received by the hotspot. Network Status View Details Click the link to jump to the Networ
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