Netgear WN3100RP User's Guide Page 41

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  • TROUBLESHOOTING
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Troubleshooting
41
Universal Pass Through WiFi Range Extender WN3100RP
Amber indicates a workable performance.
Red indicates a poor connection or no connection.
If you cannot get a wireless connection working, you can use an Ethernet cable to
connect your computer to the extender. See Extender Port Connection on page 12.
Joining Wireless Networks
To join a wireless network you must know its network name (also called the SSID) so that you
can select it. If the network is secure, you must know the passphrase or wireless key. If the
extender does not connect to the network that you chose, the following message displays:
Connection was not established to the selected network.
If this happens it could be for one of these reasons:
The network name, passphrase, or key might have been typed incorrectly. Click the
Cancel
button, use the Smart Wizard to select the network from the list, and retype the
passphrase or key. This is case-sensitive. PASSWORD25 is not the same as
Password25 or password25. See Use the Smart Wizard to Change the Settings on
page 18.
If the Smart Wizard does not find your wireless network (it is not displayed in the Select
the name of your existing network screen), check to see that the wireless network is still
working properly. Make sure that the router or gateway is turned on. If possible, move the
extender closer to the router or gateway and click the
Try Again button.
If the Router Link LED is red, this indicates a poor wireless connection.
The best
connection is established when there is a clear line of sight between the extender and the
router or gateway you are connecting to. Make sure that there are no physical obstacles
between the extender and the router or gateway
, and try to move the extender closer to
the router or gateway.
If you use the Smart Wizard, and the extender cannot connect to the router or gateway or
cannot get an IP address from the router or gateway
, it displays the following message:
Y
ou are not able to connect to the Internet. Click Continue to run through set up again to
connect to your network.
If you click the Continue button, the Smart Wizard starts again (see Use the Smart Wizard to
Change the Settings on page 18). If you click the Exit button, the Status screen displays with
menu selections on the left (see Log In to the Extender on page 17).
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